Cross Country Moving USA is a professional moving company led by founder Guy Weis, who brings nearly 25 years of experience in the moving industry to the table. This company boasts a rich history and more than 30 years of experience in the business. Customers can expect a range of services, including expert packing and moving assistance from start to finish. Although their base location is not specifically stated, their long-distance services hint at a broad operation area. What sets Cross Country Moving USA apart from other movers in Los Angeles, CA is the direct involvement and expertise of the founder, which underscores their commitment to quality service and customer satisfaction.
Cross Country Moving USA
based on 218+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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About Cross Country Moving USA
Additional Cities Served: Tehachapi, Hidden Hills
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Moving Services
- Long-Distance Services
- Storage
- Packing
- Local Moves
- Cross-Country Moves
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Furniture Moving
- Commercial Moves
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 05/25/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cross Country Moving USA
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.46/10
Nationwide Average: 8.44/10
Cross Country Moving USA overwhelmingly impresses customers with their professional, efficient, and careful handling of moves, although a few customers reported negative experiences.
Recent Reviews Mention...
“every aspect of this service meets or exceeds expectations”
“received excellent quality of care”
“everything went well from making the reservation to paying the bill”
2. Punctuality
8.02/10
Nationwide Average: 8.07/10
Cross Country Moving USA generally demonstrates a strong record of arriving on time, with the exception of a notably late delivery.
Recent Reviews Mention...
“They arrived right on time ”
“delivery over 40 days late”
“got everything delivered on time”
3. Affordability
6.79/10
Nationwide Average: 7.69/10
Cross Country Moving USA generally offers cost-effective and economical moving solutions, although there are notable instances of costs significantly exceeding initial estimates.
Recent Reviews Mention...
“really cost-effective”
“very economical quote”
“cost more than $8,000”
4. Communication
6.53/10
Nationwide Average: 7.53/10
Cross Country Moving USA receives mixed reviews, with high praise for outstanding customer support and dedication in many instances, yet significant criticism for poor responsiveness and communication failures in others.
Recent Reviews Mention...
“dedication to customer satisfaction was evident”
“refusing to answer phone calls or emails”
“From when we called them to when we unpacked, they were amazing”
5. Stick to Prices
2.96/10
Nationwide Average: 5.99/10
Cross Country Moving USA generally fails to maintain their initial quotes, leading to significant unexpected charges for most customers.
Recent Reviews Mention...
“tried to overcharge for storage before the due time”
“they will take advantage of you”
“cost 2K over what they estimated”
6. Speed
8.21/10
Nationwide Average: 8.58/10
Cross Country Moving USA generally receives praise for fast and efficient services, despite a few instances of slow delivery and understaffing.
Recent Reviews Mention...
“Quickly packed everything ”
“very slow delivery”
“only sent one person, took several hours”
7. Friendliness
9.25/10
Nationwide Average: 8.91/10
Cross Country Moving USA consistently impresses with its amazing, polite, hardworking, charming, and kind staff, making moving experiences more enjoyable and creating a positive atmosphere that even leads to personal connections.
Recent Reviews Mention...
“they were amazing”
“staff were polite and hardworking”
“crew are charming, and we shared some laughs”
8. Will Hire Again
8.22/10
Nationwide Average: 8.18/10
Cross Country Moving USA receives overwhelmingly positive feedback, indicating that the majority of customers would enthusiastically consider rehiring or recommending the company despite a few dissatisfied voices concerning issues and experiences.
Recent Reviews Mention...
“wouldn't hesitate to recommend this business to others”
“would hire them again”
“would definitely let them know if need to move again”
9. Professionalism
8.29/10
Nationwide Average: 8.31/10
Cross Country Moving USA is predominantly praised for their skilled, reliable, and courteous team, despite a few reports of unprofessional behavior and damage.
Recent Reviews Mention...
“presented themselves in the most businesslike manner”
“dedication to customer satisfaction was evident”
“conducted themselves outstandingly”
10. Conflict Handling
2.71/10
Nationwide Average: 4.07/10
Cross Country Moving USA generally shows a lack of effort and responsiveness in resolving customer complaints, with the notable exception of one employee's satisfactory assistance.
Recent Reviews Mention...
“lost a box and were unhelpful”
“no reimbursement or response to resolve issues”
“Johnathan helped fix the overestimate of space”
11. Precision & Care
7.62/10
Nationwide Average: 8.01/10
Cross Country Moving USA generally receives high praise for their attentiveness and effectiveness, despite a few instances of significant mishandling that include theft, damage, and loss.
Recent Reviews Mention...
“possessions were transported with courtesy and assistance”
“careful transportation”
“handled my fragile items with care”
Customer Insights
Interstate Move Duration: 6 days from 4 reviews
Great Crew Members
| Michael | will get in touch with them and have Michael handle everything |
| Guy | Guy made the experience comforting |
| Lisa,Martin | Lisa was very helpful, Martin from the pickup team |
| Sandy | Sandy at the office was impressive |
| Manuel | Manuel did a great job with pickup and delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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