City Pro Movers is a locally owned and operated moving company that was started in Thousand Oaks, California by two brothers in 2000. It then opened a headquarters in San Diego where it continues to provide moving services to families in the local areas of both Thousand Oaks and San Diego. City Pro Movers understands that every move is different and there is no simple one plan fits all solution, which is why it creates a unique moving plan to fit your needs and schedule. It is licensed and insured to give you peace of mind and all of its movers are trained and experienced professionals that utilize high-quality materials and tools to make sure your belongings are safe and secured.
City Pro Movers
Very Good
based on 339+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About City Pro Movers
Additional Cities Served: Simi Valley, Ventura, Santa Maria, Santa Barbara, Camarillo, MoorparkShow More >
Moving Services
- Local Moving
- Residential Moving
- Commercial Moving
Awards
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Summarized Review of City Pro Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.95/10
Nationwide Average: 8.44/10
City Pro Movers receive overwhelmingly positive feedback for their moving services, with the vast majority of customers recommending them for their professionalism, efficiency, and the ease they bring to the moving process, despite a few isolated complaints.
Recent Reviews Mention...
“helpful and fast service”
“terrible experience with the move”
“5-star experience with their service”
2. Punctuality
8.71/10
Nationwide Average: 8.07/10
City Pro Movers overwhelmingly receives positive feedback for being on time or early, indicating a high level of reliability in scheduling and meeting appointment times.
Recent Reviews Mention...
“truck arrived late”
“guys came perfectly on time”
“they were on time”
3. Affordability
8.58/10
Nationwide Average: 7.69/10
City Pro Movers is generally perceived as offering reasonable to highly competitive prices for their quality service, with many reviews highlighting their fair, great, and even low-cost rates.
Recent Reviews Mention...
“best in price and no hidden fees”
“a little expensive but fair prices for the service”
“low cost service”
4. Communication
8.82/10
Nationwide Average: 7.53/10
City Pro Movers excels with their team consistently being described as fast to respond, always reachable, clear in explaining all aspects of the service, highly accommodating, and maintaining a friendly and respectful manner throughout the moving process.
Recent Reviews Mention...
“fastest to respond and always reachable”
“Sean explained everything very clearly”
“Sent confirmation email and called before arriving”
5. Stick to Prices
7.54/10
Nationwide Average: 5.99/10
City Pro Movers generally adheres to their initial quotes, with most customers experiencing transparent and fair pricing without hidden fees, despite a few reports of discrepancies.
Recent Reviews Mention...
“don't add any hidden fees”
“did not stick to quoted times”
“No hidden fees, inspected everything”
6. Speed
8.91/10
Nationwide Average: 8.58/10
City Pro Movers are overwhelmingly praised for their fast and efficient services, with only a couple of complaints about moving too slowly.
Recent Reviews Mention...
“move fast”
“move took excessive time”
“impressed by how fast they did everything”
7. Friendliness
9.46/10
Nationwide Average: 8.91/10
City Pro Movers exemplifies exceptional politeness and warmth, making customers’ moving experiences pleasantly memorable with their cheerful, polite, and professional crew.
Recent Reviews Mention...
“so cheerful”
“Crew was extremely polite”
“changed our minds about moving companies”
8. Will Hire Again
8.94/10
Nationwide Average: 8.18/10
City Pro Movers overwhelmingly receives positive feedback, with most reviewers expressing high satisfaction and a strong inclination to use their services again or recommend them to others.
Recent Reviews Mention...
“would definitely use them again”
“would not hire again”
“fantastic guys, would hire again”
9. Professionalism
9.14/10
Nationwide Average: 8.31/10
City Pro Movers are overwhelmingly viewed as professional, efficient, and polite by their clients, demonstrating a consistently high level of service with only a singular report of unprofessional behavior.
Recent Reviews Mention...
“unprofessional behavior by crew”
“all are professionals”
“movers were professional”
10. Precision & Care
8.66/10
Nationwide Average: 8.01/10
City Pro Movers overwhelmingly receives praise for their carefulness and attention to detail, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“never had anything damaged”
“items were broken”
“super careful with everything”
Customer Insights
Local Move Duration: 3 hours from 8 reviews
Great Crew Members
| Sean | Sean explained everything very clearly and followed up after the move |
| James, Kril | excellent service and efficiency |
| Jamal, Farrux, Donik, Jenya | Worked no stop, no damage, cautious and polite |
| Art,Baglan | they were nice and helpful |
| Johan, Mike | Covered all items well and moved them quickly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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