Website Information: Hilton Auto Transport is a Los Angeles-based moving company specializing in auto transport services. They take pride in offering reliable, safe, and affordable transportation solutions to their clients. With a focus on personalized service and attention to detail, the company ensures that all types of vehicles, including classic cars and luxury automobiles, are handled with the utmost care and professionalism. Hilton Auto Transport serves customers across the United States, providing hassle-free transport services tailored to meet the specific needs of each client. The company's commitment to customer satisfaction has made it a leader in the auto transport industry. Looking for more moving companies? Visit our Torrance, CA movers page for a list of top-rated service providers in the area.
Hilton Auto Transport
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hilton Auto Transport
Additional Cities Served: Rancho Palos Verdes, Manhattan Beach, Lomita, Palos Verdes Estates, Jackson, Rolling Hills
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- International moving
- Small moving
- Lastminute moving
- Hourly moving
- Packing services
- Storage services
- Commercial moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Hilton Auto Transport
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hilton Auto Transport is consistently praised for its excellent services, particularly noting Nichole's exceptional assistance, though there are a couple of isolated reports of dissatisfaction.
Recent Reviews Mention...
“great service in shipping cars”
“used them twice and will use again”
“highly recommend Hilton auto transportation”
2. Punctuality
Nationwide Average: 8.07/10
Hilton Auto Transport generally delivers vehicles on schedule, as evidenced by several perfect scores for meeting promised times, although there is a notable instance of rescheduling and missed arrival dates.
Recent Reviews Mention...
“cars arrived quickly”
“vehicle was at my house very quickly”
“always pick-up and drop-off on time or early”
3. Affordability
Nationwide Average: 7.69/10
Hilton Auto Transport is consistently praised for its fair, reasonable, and competitive pricing, offering great value and aligning with some of the lowest quotes available, while also highlighting customer satisfaction with payment being requested only after service completion.
Recent Reviews Mention...
“very fair price”
“thought the quote was very reasonable”
“Prices are very reasonable”
4. Communication
Nationwide Average: 7.53/10
Hilton Auto Transport generally receives high praise for promptness and responsiveness, particularly commending individuals such as Nicole for her helpfulness, although there are a few instances of communication difficulties reported.
Recent Reviews Mention...
“Nichole was extremely communicative”
“Nicole communicates well”
“customer service was so awesome”
5. Stick to Prices
Nationwide Average: 5.99/10
Hilton Auto Transport generally provides consistent and transparent pricing, but there has been an instance of concern regarding the refusal to provide insurance information.
Recent Reviews Mention...
“delivered as promised”
“delivered at quoted time, implies sticking to quoted prices”
“delivered on the promise”
6. Speed
Nationwide Average: 8.58/10
Hilton Auto Transport generally provides quick service and fast pickup and delivery times, although there has been an instance of a significantly delayed delivery.
Recent Reviews Mention...
“vehicle delivered very quickly”
“cars arrived quickly”
“magnificent job picking up my car”
7. Friendliness
Nationwide Average: 8.91/10
Hilton Auto Transport is highly praised for their personalized service and the kindness of their drivers.
Recent Reviews Mention...
“Nicole is easy to work with”
“Nichole and Vitelli provided great service”
“Nicole is very friendly, accomodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Hilton Auto Transport generally receives very positive feedback, with numerous customers expressing a strong intent to use or recommend their services in the future, despite a few dissatisfied voices.
Recent Reviews Mention...
“will definitely use them again”
“would definitely recommend”
“always pleased with their service”
9. Professionalism
Nationwide Average: 8.31/10
Hilton Auto Transport has received mixed feedback, with instances of commendable professionalism from drivers contrasting sharply with reports of unprofessional behavior and lack of empathy from staff members.
Recent Reviews Mention...
“love her professionalism”
“Professional service from Nichole and Vitelli”
“very professional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Hilton Auto Transport demonstrates mixed efforts, with Nichole attempting to support and resolve issues, while other encounters suggest a lack of direct assistance and passing off responsibility to a broker.
Recent Reviews Mention...
“Nichole is trying to support and resolve the issues”
“Passed off to the broker, not helpful”
“helped with tricky financial coordination showing willingness to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Hilton Auto Transport has received criticism for vehicles arriving damaged and in poor condition.
Recent Reviews Mention...
“SUV arrived safely, no damage mentioned”
“saw the type of care they took when loading my car”
“no damage to car implies careful handling”
Customer Insights
Interstate Move Duration: 4 days from 14 reviews
Great Crew Members
| Nicole | easy to work with and communicates well |
| Nichole | very communicative and helpful |
| Nichole | great in communicating and facilitating transport |
| Nichole | very good business and always pleased |
| Nicole | customer service was so awesome thanks Nicole |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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