Alexander's Mobility Services, based in California with multiple locations across the US, has provided moving and logistics services to customers for over six decades. The company offers a variety of services, such as corporate relocation, home moving, commercial moving, and transportation logistics. As an agent of Atlas, Alexander's is part of a network of nearly 500 partners in North America, supporting local, long distance, and global moving and storage needs for individuals and organizations. Recognized among quality moving companies, their positive reputation can be attributed to their outstanding people, commitment to technology, and extensive resources. When it comes to choosing movers in Santa Ana, CA, an informed decision is vital.
Alexander's Mobility Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Alexander's Mobility Services
Additional Cities Served: Irvine, Orange, Costa Mesa, Lake Forest, Newport Beach, TustinShow More >
Moving Services
- Corporate Relocation
- Home Moving
- Commercial Moving
- Transportation Logistics
- Office and Industrial Moving
- Facilities Move
- Commercial Storage & Asset Tracking
- Hospital, Healthcare & Laboratory Movers
- Long Distance Moving
- International Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Alexander's Mobility Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Alexander's Mobility Services exhibits a stark divide in customer experiences, with numerous customers praising their professionalism and exceptional service, and a significant portion expressing dissatisfaction due to damages, theft, and unprofessionalism.
Recent Reviews Mention...
“zero stars due to damaged goods and bad experience ”
“extremely dissatisfied due to theft”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Alexander's Mobility Services has mixed feedback, with reports of significant delays and no-shows balanced by numerous instances of timely arrivals and efficient service.
Recent Reviews Mention...
“delivery was delayed 4 weeks”
“arrived early and got to work right on time”
“did not show up as promised.”
3. Affordability
Nationwide Average: 7.69/10
Alexander's Mobility Services receives mixed reviews with some customers finding their services worth the cost and reasonably priced, while many others criticize them for being significantly more expensive, including unexpected extra charges, than competitors.
Recent Reviews Mention...
“worth the cost, provided unbelievable care”
“quote was about $4,000 more than competitors”
“Costly move”
4. Communication
Nationwide Average: 7.53/10
Alexander's Mobility Services displays a polarizing performance, with numerous reviews praising their responsiveness, clear and detailed information, and helpful customer service, while an equal number critique their lack of care, organization, and instances of poor customer interaction.
Recent Reviews Mention...
“attitude showed no care for the situation ”
“last communication I have received was the last.”
“fought us for paying for a new crib”
5. Stick to Prices
Nationwide Average: 5.99/10
Alexander's Mobility Services demonstrates inconsistency, with varying experiences ranging from adhering strictly to initial quotes to charging extra fees not included in the original estimates.
Recent Reviews Mention...
“changed trucks and lost items”
“provided quote and stuck to it despite route changes”
“Asked for extra money before delivery”
6. Speed
Nationwide Average: 8.58/10
Alexander's Mobility Services has generally received high praise for their quick and efficient moving services, despite a few significant complaints regarding mishandling and misdirection of shipments.
Recent Reviews Mention...
“unloaded my truck quickly”
“kind, fast, and efficient”
“only received part of our shipment”
7. Friendliness
Nationwide Average: 8.91/10
Alexander's Mobility Services generally receives high praise for their polite, supportive, and professional team, although there are a few instances of perceived rudeness and unprofessionalism.
Recent Reviews Mention...
“they are friendly”
“perceived as rude and uncaring ”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Alexander's Mobility Services garners polarized sentiments, with a noteworthy portion of customers expressing either strong loyalty and satisfaction or extreme dissatisfaction and unwilling to use their services again.
Recent Reviews Mention...
“want to come here again”
“would stay away from this company ”
“would not hire again due to theft”
9. Professionalism
Nationwide Average: 8.31/10
Alexander's Mobility Services exhibits a mix of experiences where numerous customers praise their crew for utmost professionalism and exceeding expectations, while a significant fraction report unprofessional behavior and dissatisfaction with service quality.
Recent Reviews Mention...
“implied crew unprofessional by breaking items ”
“Very Professional”
“Ruben, Carlos, and Jose were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Alexander's Mobility Services predominantly fails to address, rectify, or adequately compensate for issues, despite a few instances where they have gone above and beyond in service efforts.
Recent Reviews Mention...
“taking 5 weeks to address claims shows poor service ”
“did not right the wrong of lost and broken items”
“made sure complicated storage fit, cared about furniture placement”
11. Precision & Care
Nationwide Average: 8.01/10
Alexander's Mobility Services has received mixed feedback, where some customers praised the careful handling of their belongings while others reported significant damage and mishandling.
Recent Reviews Mention...
“majority of stuff was damaged ”
“items went missing, indicating mishandling”
“took great care of my valuables”
Great Crew Members
| Ruben, Carlos, Jose | kind, fast, and efficient which made the move luxurious |
| Devor, Chris | amazing care and patience shown during the move |
| Jeremy, Josh | Jeremy and Josh ensured a stress-free and efficient move |
| Glenn, Ron | Glenn and Ron were lifesavers and very helpful |
| Nestor | Nestor and crew very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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