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CraigsMoverOC.com
About CraigsMoverOC.com
Additional Cities Served: Irvine, Tustin, Yorba Linda, Dana Point
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Summarized Review of CraigsMoverOC.com
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
CraigsMoverOC.com is highly praised for their fantastic service, professionalism, efficiency, and the positive attitude of their moving team, making them a top choice for customers.
Recent Reviews Mention...
“Fantastic service and attitude from Serge and Paul”
“Surge made everything so easy”
“Serg and his team did an AMAZING job”
2. Punctuality
Nationwide Average: 8.07/10
CraigsMoverOC.com consistently demonstrates a remarkable commitment to arriving on time, maintaining communication about their arrival, and promptly addressing any delays, leading to widespread customer satisfaction.
Recent Reviews Mention...
“arrived on time”
“arrived on time”
“were there on time”
3. Affordability
Nationwide Average: 7.69/10
CraigsMoverOC.com is highly praised for its competitive pricing, lack of hidden fees, and overall cost efficiency, with a majority of customers finding their services to be exceedingly reasonable and cheaper compared to competitors, despite a single report of being charged double the quoted price.
Recent Reviews Mention...
“best pricing”
“great cost compared to others”
“their prices are very competitive”
4. Communication
Nationwide Average: 7.53/10
CraigsMoverOC.com consistently demonstrates exceptional responsiveness, professionalism, and clarity in interactions, with rare exceptions concerning unmentioned charges and a singular instance of unresponsiveness.
Recent Reviews Mention...
“answered immediately and were very professional”
“immediately replied to correspondence and answered calls”
“Serge was incredibly understanding”
5. Stick to Prices
Nationwide Average: 5.99/10
CraigsMoverOC.com generally maintains a high degree of consistency and honesty, with the vast majority of customers reporting no hidden fees and adherence to initial quotes, despite a few instances of charges exceeding estimates.
Recent Reviews Mention...
“no hidden fees mentioned”
“stood by everything he said from the cost”
“only rounded off about 4 minutes”
6. Speed
Nationwide Average: 8.58/10
CraigsMoverOC.com consistently impresses customers with their quick, efficient service, including same-day moves and the ability to complete tasks in remarkably short periods, despite one instance of perceived slowdown.
Recent Reviews Mention...
“they are really quick”
“moved quickly and safely”
“same day move”
7. Friendliness
Nationwide Average: 8.91/10
CraigsMoverOC.com consistently impresses with their team's fantastic service, positive attitudes, and courtesy, making them exceptionally nice, helpful, and genuinely caring towards their customers.
Recent Reviews Mention...
“Fantastic service and attitude”
“very nice service”
“Super nice and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
CraigsMoverOC.com overwhelmingly receives positive feedback, with clients consistently commending the company and expressing a strong intention to use their services in the future.
Recent Reviews Mention...
“Could not be more pleased with how everything went”
“recommend this company and would hire again”
“Highly recommend Serg and his team and will call them again”
9. Professionalism
Nationwide Average: 8.31/10
CraigsMoverOC.com consistently exhibits a high level of skill, efficiency, and courtesy, garnering praise for their attitude, versatility, and the ability to go above and beyond in every aspect of their service.
Recent Reviews Mention...
“Great attitude and broke down large office pieces professionally”
“Serge is a versatile professional”
“were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
CraigsMoverOC.com demonstrates a strong commitment and effort towards customer satisfaction and rectifying issues, despite one instance of no response to post-move concerns.
Recent Reviews Mention...
“Moved the move date with less than 48 hours notice”
“went above and beyond for a favor outside of duties”
“offered to help the following day”
11. Precision & Care
Nationwide Average: 8.01/10
CraigsMoverOC.com consistently ensures that belongings, from heavy furniture to delicate items, are meticulously wrapped, carefully moved without damage, scratches, or breakage, and treated with the utmost respect, demonstrating a high level of professionalism and concern for client possessions.
Recent Reviews Mention...
“Took care to not bang up freshly painted walls”
“Wrapped everything carefully”
“take care of my things like it was their own”
Customer Insights
Local Move Duration: 3.5 hours from 5 reviews
Great Crew Members
Serge, Paul | Fantastic service, took care, rebuilt furniture professionally |
Surge | made the move easy and was very helpful |
Serg | Serg came through in a pinch and was highly praised |
Serge | Serge is the best mover, very strong and smart |
Sergey | coordinated well and worked diligently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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