Based in Tustin, California, Maison Moving & Storage has built a strong reputation providing reliable full-service moving and storage solutions for Southern California households and businesses. Founded in 1984, it still maintains the same level of commitment to quality work and customer satisfaction. A locally-owned and operated company with a global reach, Maison Moving & Storage is an agent for one of America's largest moving companies, National Van Lines, helping with intrastate, interstate, and international relocations. Featuring modern trucks, experienced crew, personalized moving plans, and vehicles equipped with tracking technology, you can rest easy knowing you're in good hands. To find more options, feel free to check out other movers in Anaheim, CA.
Maison Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Maison Moving & Storage
Additional Cities Served: Santa Ana, Riverside, Irvine, Huntington Beach, Garden Grove, OrangeShow More >
Moving Services
- Residential Moving
- Corporate Moving
- Storage
- Interstate & International
- Packing & Supplies
Awards
Have feedback for Maison Moving & Storage?
Error. Please try again later.
Summarized Review of Maison Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Maison Moving & Storage generally receives high praise for professionalism, efficiency, and exceptional service, with the occasional report of poor service or negative experiences being far outweighed by positive customer feedback.
Recent Reviews Mention...
“poor service due to only one working mover”
“they were on time, friendly, and very careful with my belongings”
“Recommend them highly and always professional”
2. Punctuality
Nationwide Average: 8.07/10
Maison Moving & Storage generally receives high praise for timely arrivals and promptness, though there are a few instances of significant delays and no-shows that detract from their otherwise consistent on-time performance.
Recent Reviews Mention...
“they were on time”
“the crew was on time”
“described as prompt”
3. Affordability
Nationwide Average: 7.69/10
Maison Moving & Storage generally receives positive feedback for their pricing, with many customers finding the service reasonable, fair, and worth the cost, despite a few mentions of unexpected costs and perceived overcharging.
Recent Reviews Mention...
“great prices”
“Maison is reasonable and worth every penny”
“will cost 4X what it's worth”
4. Communication
Nationwide Average: 7.53/10
Maison Moving & Storage generally excels with frequent and clear updates, a responsive and professional approach, although there are a few instances of clients experiencing unresponsiveness or poor service, especially in handling complaints and providing timely replies.
Recent Reviews Mention...
“company never responded to email concerns”
“provided alternative solutions and was flexible”
“kept us informed via text and email”
5. Stick to Prices
Nationwide Average: 5.99/10
Maison Moving & Storage generally maintains its quoted prices with many customers appreciating no hidden fees and accurate estimates, though there are notable instances of unexpected charges and mismatched final costs that cause concern for some clients.
Recent Reviews Mention...
“did not try to hike up the quoted prices”
“company gave a small discount, but issues occurred”
“paid $300 more than quoted”
6. Speed
Nationwide Average: 8.58/10
Maison Moving & Storage generally provides efficient and rapid moving services, although there are a few instances of significant delays and no-shows that negatively impacted some customers' experiences.
Recent Reviews Mention...
“took longer with only one person working”
“moved quickly even a guy short”
“helped make the move quick”
7. Friendliness
Nationwide Average: 8.91/10
Maison Moving & Storage generally receives glowing compliments for their courteous and hardworking staff, though there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“friendly”
“Movers are nice guys”
“Daniel and his team were great people”
8. Will Hire Again
Nationwide Average: 8.18/10
Maison Moving & Storage is generally highly recommended and favored for future service by satisfied customers, though a small minority express strong discontent and a refusal to rehire.
Recent Reviews Mention...
“would not use this company again”
“I recommend”
“Will continue to recommend highly”
9. Professionalism
Nationwide Average: 8.31/10
Maison Moving & Storage generally receives praise for their efficiency, respectfulness, and skill, although there are notable exceptions where customers experienced unprofessionalism.
Recent Reviews Mention...
“one mover worked very hard”
“Always professional”
“Super efficient and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Maison Moving & Storage appears to be inconsistent, with some customers praising prompt and satisfactory resolutions, while a significant number report neglect, unresponsiveness, and failure to take responsibility for issues during moving services.
Recent Reviews Mention...
“no response to my concerns about the move”
“no rectification from the owner”
“acted concerned but never heard back.”
11. Precision & Care
Nationwide Average: 8.01/10
Maison Moving & Storage generally receives praise for their caution and attention to detail, though there are a few significant complaints about damage and mishandling among the predominantly positive feedback.
Recent Reviews Mention...
“very careful with my belongings”
“dropped a safe and bashed walls”
“crew was very careful with all my belongings”
Customer Insights
Cost: $ 2025.00 from 7 reviews
Hourly Minimum: 3 hours from 18 reviews
Local Move Duration: 4 hours from 108 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Daniel | worked with my situation and provided solutions |
| Antwon, Cordel | great work and friendliness |
| Jorge, Robert | provided excellent service and were professional |
| Ruben, Vincent | great and got done under estimated time |
| Cecilia, Christian, Cruz | Cecilia was a doll, Christian and Cruz were hardworking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Maison Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Anaheim Moving Services
Nearby Cities
