Upland Self Storage

Get a quote now.

Upland Self Storage logo
MoversChevron RightCaliforniaChevron RightUplandChevron RightUpland Self Storage
based on 149+ data points
Circle Info

About Upland Self Storage

Upland Self Storage is a part of StorAmerica Management, which has been providing self-storage services since 1999. Based in Irvine, California, the company owns and operates over 75 properties across California, Arizona, and Nevada, with a total of 4.9 million square feet of space. Known for its robust customer service relationship, it also extends its services as an option amongst the movers in Upland, CA. StorAmerica offers month-to-month leases, vehicle, boat, and RV storage, and online rental services. The company holds an 'A+' Better Business Bureau accreditation and offers convenient amenities, such as free moving trucks and an extensive Storage Guide to assist customers in selecting the appropriate storage unit.

Additional Cities Served: Claremont

Moving Services

  • Monthly Rentals
  • RV/Boat Storage
  • Business Storage
  • Protection Plan
  • Packing Supplies

Have feedback for Upland Self Storage?

Summarized Review of Upland Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.56/10

Nationwide Average: 8.44/10

Comment Dots

Upland Self Storage receives predominantly high praise for its customer service, professionalism, and cleanliness despite a few negative experiences related to maintenance issues.

Reviews Mention icon

Recent Reviews Mention...

gave it the lowest rating due to negative experience

gave no stars due to rat infestation

very disappointing and had to remove my belongings

2. Affordability

8.78/10

Nationwide Average: 7.69/10

Comment Dots

Upland Self Storage is highly regarded for its competitive and reasonable prices, with customers frequently noting the company's transparent, fair, and great rates.

Reviews Mention icon

Recent Reviews Mention...

decent rate makes it affordable

best prices around

have competitive rates

3. Communication

8.66/10

Nationwide Average: 7.53/10

Comment Dots

Upland Self Storage demonstrates an overwhelmingly positive approach and effectiveness, overshadowed only by rare instances of clients facing difficulties in claim updates.

Reviews Mention icon

Recent Reviews Mention...

can't get a status on my claim

never an answer for my claim status

Helpful customer service

4. Friendliness

9.55/10

Nationwide Average: 8.91/10

Comment Dots

Upland Self Storage consistently impresses with its comfortable atmosphere and staff, highlighted by individuals like Julie and Yuliana, who are noted for their particularly welcoming and helpful demeanor, signaling an unequivocally positive perception of the company's approach to customer interaction.

Reviews Mention icon

Recent Reviews Mention...

Make you feel comfortable

Julie is very friendly

they are friendly

5. Will Hire Again

7.58/10

Nationwide Average: 8.18/10

Comment Dots

Upland Self Storage overwhelmingly receives positive reviews for its services, indicating that a significant majority of customers would recommend and reuse their storage solutions.

Reviews Mention icon

Recent Reviews Mention...

never allow my things to be stored here again

will never allow my things stored here again

Super easy process

6. Professionalism

8/10

Nationwide Average: 8.31/10

Comment Dots

Upland Self Storage generally delivers outstanding service with numerous accolades for their professional conduct, though there is a solitary complaint regarding indifference towards customer's belongings.

Reviews Mention icon

Recent Reviews Mention...

Very professional in explaining the process

employees that don't care about customer's belongings

Yuliana was very professional

7. Conflict Handling

3.47/10

Nationwide Average: 4.07/10

Comment Dots

Upland Self Storage generally struggles, with multiple complaints about their failure to assist in claims and unresolved issues, though efforts by an employee named Yuliana Benitez to rectify situations shine as a notable exception.

Reviews Mention icon

Recent Reviews Mention...

no help with the claim process

can't provide me with a reference number or anything

did not resolve the rat problem as promised

8. Precision & Care

4.28/10

Nationwide Average: 8.01/10

Comment Dots

Upland Self Storage has received negative feedback due to rat damage and indications of inadequate care, such as rat droppings among stored items.

Reviews Mention icon

Recent Reviews Mention...

rats damaged my items

rats damaged most of my things

rat droppings imply items not handled with care

Great Crew Members icon

Great Crew Members

JulieJulie informed about the one-time truck use policy.
Julievery friendly, organized and professional
EleanorThanks for everything Eleanor!
JulieJulie made the process easy and was helpful
JulieJulie was very helpful and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

Rankings You Can Trust background image
Trust Rankings icon

Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Upland Self Storage

CTA background image

Ready to start your move?

Claim Listing icon

Is this your moving company?

Claim your company listing to get connected with customers, enhanced placement, and more!

Claim My Free Listing Now
Best Upland, CA Movers Featured Image