Agile Moving Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: San Francisco, Fremont, Santa Clara, Vallejo, Fairfield, RichmondShow More >
Awards
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Summarized Review of Agile Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Agile Moving Services is overwhelmingly praised for its professional, efficient, and careful service, receiving strong endorsement and repeated satisfaction from customers, albeit with a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“Total pros with great service”
“very professional and highly recommend this company”
“amazing experience with whole house move”
2. Punctuality
Nationwide Average: 8.07/10
Agile Moving Services consistently demonstrates a strong commitment to timeliness, with overwhelming feedback highlighting their timely arrivals and adherence to scheduled timeframes during moves, despite a few isolated incidents of delays.
Recent Reviews Mention...
“Arrived and completed the move in timely manner”
“they were on time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Agile Moving Services is highly praised for its reasonable pricing, being consistently described as cheaper or offering better deals compared to competitors, indicating exceptional value for their services.
Recent Reviews Mention...
“Priced well compared to competitors”
“reasonably priced”
“so reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Agile Moving Services generally provides professional, courteous, and efficient interaction with prompt responses and updates, though there are occasional difficulties reaching them or issues with clarity.
Recent Reviews Mention...
“always answered the phone”
“Professional and courteous interaction”
“hard to communicate with the company”
5. Stick to Prices
Nationwide Average: 5.99/10
Agile Moving Services generally maintains their initial quotes, but there has been a complaint about unfair prepayment practices by office staff.
Recent Reviews Mention...
“stayed within the estimate”
“No indication of price change from quote”
“Preset price was maintained”
6. Speed
Nationwide Average: 8.58/10
Agile Moving Services is overwhelmingly praised for their quick and efficient moving services, despite isolated incidents regarding overtime and incomplete jobs.
Recent Reviews Mention...
“Quickly moved from one place to the next”
“Swiftly moved a very heavy item”
“fast during the move”
7. Friendliness
Nationwide Average: 8.91/10
Agile Moving Services is highly praised for their professional, courteous, and genuinely pleasant interactions, reflecting an unwavering commitment to exceptional customer service and a warm, engaging team demeanor.
Recent Reviews Mention...
“These guys were great”
“very nice folks”
“Professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Agile Moving Services enjoys overwhelmingly positive feedback, with most customers expressing high satisfaction and a strong inclination to use their services again.
Recent Reviews Mention...
“highly recommend and would hire again”
“definitely will hire them for next moves”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Agile Moving Services is overwhelmingly praised for their highly professional, motivated, and hardworking team, with exceptional competency in tasks and customer service, despite a singular mention of poor job handling.
Recent Reviews Mention...
“Total pros reflects a professional crew”
“very professional”
“Extremely competent and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Agile Moving Services often falls short, showing delays and lack of responsibility in resolving claims and issues, though there was an instance where honesty about a minor damage was appreciated.
Recent Reviews Mention...
“claim resolution took over 7 months”
“rather than trying to make things right, a representative blamed me”
“office staff did not handle rescheduling issue well”
11. Precision & Care
Nationwide Average: 8.01/10
Agile Moving Services excels at ensuring all belongings, from fragile items to heavy furniture, are moved safely and with great attention, despite a rare instance where damage occurred.
Recent Reviews Mention...
“Got all my belongings safely”
“everything safely fit into truck and storage”
“Move a 450 lb. marble table up stairs without damage”
Great Crew Members
| Dwayne, Rick | quick, efficient, handled challenges well |
| Dwayne | Dwayne the owner is an amazing person |
| Jaime | was no help and just passed the buck to the owner |
| Dwayne, Rick | phenomenal and excellent job packing our moving truck |
| Dwayne | returned a found item, demonstrating care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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