StorAmerica Victorville La Mesa has been in business since 1999, providing a range of storage solutions for residents and business owners. It operates under the umbrella of Guardian Storage Centers, a privately held corporation based in Irvine, California. With affiliates, it owns and operates over 75 properties across California, Arizona, and Nevada, totalling more than 4.9 million square feet of storage space. The company provides services such as month-to-month leases and storage for vehicles, boats, and RVs. Amidst the diverse movers in La Mesa, CA, what distinguishes StorAmerica is its strong customer service relationship, evidenced by its 'A+' Better Business Bureau accreditation. It also offers free moving trucks and a comprehensive Storage Guide to help clients choose the perfect units. Lastly, the company has a heightened focus on security, ensuring customers' belongings are safe around the clock.
StorAmerica Victorville La Mesa
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About StorAmerica Victorville La Mesa
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
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Summarized Review of StorAmerica Victorville La Mesa
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
StorAmerica Victorville La Mesa is highly regarded for its exceptional customer service, efficient and friendly staff, quick and easy moving process, and providing a safe and secure storage facility, making customers consistently satisfied and appreciative of their service.
Recent Reviews Mention...
“great service by movers”
“Cynthia made the process easy and fast”
“quick and easy service”
2. Affordability
Nationwide Average: 7.69/10
StorAmerica Victorville La Mesa is generally recognized for its appealing pricing, despite a few criticisms suggesting it can be expensive or overcharging compared to other options.
Recent Reviews Mention...
“pricing was great”
“price was good”
“their prices are good”
3. Communication
Nationwide Average: 7.53/10
StorAmerica Victorville La Mesa generally provides outstanding customer service, with many staff members praised for their helpfulness and professionalism, although there are a few notable complaints regarding rudeness and misinformation.
Recent Reviews Mention...
“Tony at the front desk made everything easy”
“the gal that helped me was very kind and friendly”
“Cynthia was friendly from the first phone call”
4. Stick to Prices
Nationwide Average: 5.99/10
StorAmerica Victorville La Mesa generally struggles, with customers experiencing issues such as not honoring online pricing and drastic changes from quoted prices, despite an instance where an imbalance was covered by a staff member.
Recent Reviews Mention...
“Cynthia covered the $0.39 imbalance herself”
“did not honor the online pricing”
“price changed drastically from quoted”
5. Speed
Nationwide Average: 8.58/10
StorAmerica Victorville La Mesa consistently delivered a quick and efficient moving experience.
Recent Reviews Mention...
“The entire process was fast”
“very quick move”
“Move was quick”
6. Friendliness
Nationwide Average: 8.91/10
StorAmerica Victorville La Mesa is overwhelmingly regarded as having highly amicable and helpful staff, with notable mentions of individuals like Cynthia, Jaboc, Kimberly, and Juan, making it a place characterized by its pleasant and supportive environment, despite a couple of negative mentions.
Recent Reviews Mention...
“the gal that helped me was very kind and friendly”
“they are friendly”
“Cynthia was friendly from the start”
7. Will Hire Again
Nationwide Average: 8.18/10
StorAmerica Victorville La Mesa receives overwhelmingly positive feedback, with most customers expressing a strong likelihood of rehiring and recommending the company, despite a few dissatisfied voices.
Recent Reviews Mention...
“recommend this company and would hire again”
“would definitely hire again”
“would definitely hire her again”
8. Professionalism
Nationwide Average: 8.31/10
StorAmerica Victorville La Mesa is highly regarded, with overwhelming praise for the professionalism and helpfulness demonstrated by its staff, despite a few isolated criticisms.
Recent Reviews Mention...
“she was very professional”
“Cynthia showed professionalism by resolving the issue promptly”
“she was professional and helpful”
9. Conflict Handling
Nationwide Average: 4.07/10
StorAmerica Victorville La Mesa has conflicting feedback, with some employees showing a sincere effort to address and correct issues promptly, while the company or management often falls short in resolving problems effectively.
Recent Reviews Mention...
“Cynthia made an effort to correct a problem immediately”
“Cynthia quickly transferred me to a new unit”
“manager admitted error but no immediate solution”
Great Crew Members
| Tony | Tony at the front desk provided great customer service |
| Cynthia | Cynthia addressed the problem effectively |
| Cynthia | Cynthia was friendly and made the process easy |
| Cynthia | Cynthia made the experience easy and great. |
| Cynthia | Cynthia was a great help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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