Sullivan Moving & Storage is a respected moving and storage company based in San Diego, with over 100 years of experience. Established in 1912, the company has a large presence with two full-service offices, two distribution centers, and a military-only agency. Their services extend to local, long-distance, storage, international, and employee relocation moving, and they offer dedicated move coordinators for each customer. As a founding agent of United Van Lines, Sullivan has a nationwide footprint and is part of a network of agents across the country. For clients looking for Chula Vista, CA moving services, Sullivan Moving & Storage may definitely be an option to consider in your research.
Sullivan Moving & Storage
based on 586+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Sullivan Moving & Storage
Additional Cities Served: Oceanside, Escondido, Carlsbad, Vista, San Marcos, EncinitasShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Storage Movers
- International Movers
- Employee Relocation
- Small/Container Moves
- Office Movers
- Distribution and Logistics
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Sullivan Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.54/10
Nationwide Average: 8.44/10
Sullivan Moving & Storage generally receives high praise for their efficient, professional, and smooth moving services, despite a few reports of poor service and issues with communication and item handling.
Recent Reviews Mention...
“so far terrible experience”
“super efficiently and professionally packed everything”
“several issues indicating poor service”
2. Punctuality
8.13/10
Nationwide Average: 8.07/10
Sullivan Moving & Storage generally excels in being prompt and on time, with many customers reporting satisfaction with timely arrivals, despite a few instances of delays and scheduling mishaps.
Recent Reviews Mention...
“shipment was pushed twice and late”
“are professional, polite, punctual”
“Show up at 8am ready to work.”
3. Affordability
8/10
Nationwide Average: 7.69/10
Sullivan Moving & Storage generally offers reasonable and competitive pricing, with many customers highlighting savings, budget-friendliness, and costs coming in under budget, despite a few instances of unexpected charges.
Recent Reviews Mention...
“paid $199 for white glove delivery”
“Kate helped to save money and work within a budget”
“bid was very reasonable given the size of our home”
4. Communication
7/10
Nationwide Average: 7.53/10
Sullivan Moving & Storage generally excels, with many customers praising their responsiveness, thoroughness, and politeness, though there are notable instances of communication failures and frustrations.
Recent Reviews Mention...
“no one calls back”
“very professional from communicating skills”
“spoke to the original estimator but still had issues”
5. Stick to Prices
6.72/10
Nationwide Average: 5.99/10
Sullivan Moving & Storage generally receives positive feedback for being accurate and often under budget, though there are notable instances of dissatisfaction due to prices exceeding initial estimates.
Recent Reviews Mention...
“did not stick to quoted prices”
“estimation was far off from actual”
“costs are reasonable with never any surprises”
6. Speed
8.95/10
Nationwide Average: 8.58/10
Sullivan Moving & Storage is highly praised for their efficiency, with many customers experiencing exceptionally fast and organized service, though there are a couple of mentions of slight delays.
Recent Reviews Mention...
“worked super efficiently”
“crew knocked this out very quickly”
“fast service”
7. Friendliness
8.94/10
Nationwide Average: 8.91/10
Sullivan Moving & Storage overwhelmingly receives praise for their professional and courteous team, with only a few reports of negative attitudes.
Recent Reviews Mention...
“workers are kind”
“always professional and friendly”
“are professional, polite”
8. Will Hire Again
7.17/10
Nationwide Average: 8.18/10
Sullivan Moving & Storage receives mixed feedback, with a noticeable number of customers expressing enthusiastic loyalty and satisfaction, while a significant segment would not recommend or rehire due to negative experiences.
Recent Reviews Mention...
“can't seem to schedule my delivery”
“don't ever use them”
“would choose Sullivan again without hesitation”
9. Professionalism
7.83/10
Nationwide Average: 8.31/10
Sullivan Moving & Storage generally receives high praise for their efficiency, respectful and professional behavior, although there are notable criticisms regarding poor handling, lack of professionalism in certain instances, and issues with accountability and customer service.
Recent Reviews Mention...
“crew worked super efficiently and professionally”
“Carlos runs a good shop”
“very professional from clothes to skills”
10. Conflict Handling
4.39/10
Nationwide Average: 4.07/10
Sullivan Moving & Storage displays a mixed performance, with some customers reporting prompt and satisfactory resolutions, while a significant number express dissatisfaction with the company's failure to acknowledge and rectify issues.
Recent Reviews Mention...
“did not reimburse as promised”
“damage not prevented nor properly addressed”
“offered compensation, but still delayed”
11. Precision & Care
6.42/10
Nationwide Average: 8.01/10
Sullivan Moving & Storage receives mixed reviews, with several customers praising their careful and attentive handling, while a significant number report damages and careless treatment of their belongings.
Recent Reviews Mention...
“they broke items”
“carefully wrapped and inventorying everything”
“items were broken and damaged due to poor packing”
Customer Insights
Interstate Move Duration: 9 days from 10 reviews
Great Crew Members
| Sarah | Sarah was helpful |
| Carlos | Carlos was mentioned positively for managing a good shop |
| Kate Vallone | Provided exceptional assistance and moving tips |
| Dave | Dave was very helpful organizing move |
| Late, the two guys, Connie | Late made sure we were happy, and the two guys were great with pictures, Connie worked well with us |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Sullivan Moving & Storage
2611 Island View Way, Vista, CA, 92081
(760) 599-2600
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