Since 1990, families and businesses in the communities of Walnut Creek and Concord, CA have relied on Magic Moving & Storage, Inc for professional moving services locally or even out of state. Whether residential or commercial, its professional movers are experienced in tackling any kind of move and all kinds of furniture and big items, including vehicles and motorcycles. Magic Moving & Storage, Inc also offers flexible scheduling so it can accommodate your schedule especially if you have limited time to do your move. Its speedy packing services ensure that all your valuables, from flat screens to artwork, are safely packed or even crated securely for transportation.
Magic Moving & Storage, Inc
Moving Services
- Local Bay Area moving
- Long Distance moving
- Overseas moving
- Office relocation
- Moving and Storage
- Packing services
- Portable Storage Containers for Moving
- Climate controlled storage
- Downsizing and moving to a smaller home
- Interstate and Global moving
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Magic Moving & Storage, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Magic Moving & Storage, Inc receives largely positive feedback for their moving services, with many customers praising their experience as exceptional, though there are notable instances of dissatisfaction regarding professionalism and pricing.
Recent Reviews Mention...
“very impressed happy and amazed at their level of service”
“absolutely an amazing service”
“very pleased with my move”
2. Punctuality
Nationwide Average: 8.07/10
Magic Moving & Storage, Inc usually arrives on time or early, though there are notable instances of significant lateness.
Recent Reviews Mention...
“delivered ahead of schedule”
“showed up right at the beginning of their window”
“Right on time”
3. Affordability
Nationwide Average: 7.69/10
Magic Moving & Storage, Inc receives mixed reviews, with numerous customers finding their services overpriced or experiencing billing higher than quotes, while a significant number praise their competitive rates and fair pricing.
Recent Reviews Mention...
“price bargain service”
“excellent price”
“price was more than reasonable”
4. Communication
Nationwide Average: 7.53/10
Magic Moving & Storage, Inc generally receives acclaim for its customer service and the efficiency of its office staff, although it faces criticism for issues such as shortcomings in responsiveness and occasional language barriers, indicating a mixed but overall more positive perspective from customers.
Recent Reviews Mention...
“people in the office were very friendly helpful”
“excellent customer service”
“always able to reach them”
5. Stick to Prices
Nationwide Average: 5.99/10
Magic Moving & Storage, Inc frequently fails to adhere to their initial estimates, often charging significantly more than quoted, despite a few instances of clear and accurate pricing.
Recent Reviews Mention...
“not a hitch or a glitch”
“price was 3 times higher than said”
“stayed on price”
6. Speed
Nationwide Average: 8.58/10
Magic Moving & Storage, Inc overwhelmingly receives praise for their efficiency and fast service, despite a few complaints regarding slower-than-expected performances.
Recent Reviews Mention...
“fast”
“worked quickly professionally”
“very fast move”
7. Friendliness
Nationwide Average: 8.91/10
Magic Moving & Storage, Inc overwhelmingly receives positive feedback, indicating that the team is approachable, respectful, and professional, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“everyone was very friendly”
“two excellent crews”
“gracious and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Magic Moving & Storage, Inc receives mixed reviews but appears to have a significant portion of customers expressing strong satisfaction and a willingness to use their services again.
Recent Reviews Mention...
“highly recommend this company and would use them again”
“would have spent more money and time if we did it ourselves”
“definitely use Magic Moving again”
9. Professionalism
Nationwide Average: 8.31/10
Magic Moving & Storage, Inc generally receives praise for its crew's efficient, polite, and professional conduct, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“impressed by professionalism and experience”
“worked professionally”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Magic Moving & Storage, Inc overwhelmingly demonstrates a reluctance or failure to adequately resolve customer complaints and address damages, with a few exceptions of satisfactory resolutions noted.
Recent Reviews Mention...
“offered no solutions or price break under difficult circumstances”
“no issues redelivering stuff in tip top shape”
“Was compensated nowhere what they were worth.”
11. Precision & Care
Nationwide Average: 8.01/10
Magic Moving & Storage, Inc generally receives high praise for their meticulous attention to wrapping and protecting items, though they also have several reports of damage and mishandling that cannot be overlooked.
Recent Reviews Mention...
“very careful with my belongings”
“not one thing was broken or scratched”
“very careful with items”
Customer Insights
Cost: $ 2243.00 from 4 reviews
Local Move Duration: 7 hours from 11 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
Fabian | Fabian and his team were fantastic |
Steve,Carol | Steve the dispatcher, Carol in the office were helpful |
Dave | accommodating and helpful with last minute packing |
Fabian | they were awesome and took great care |
Nancy | never got frustrated with my constant questions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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