Magic Moving & Storage, Inc

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MoversChevron RightCaliforniaChevron RightConcordChevron RightMagic Moving & Storage, Inc
based on 1058+ data points
Circle Info

About Magic Moving & Storage, Inc

Since 1990, families and businesses in the communities of Walnut Creek and Concord, CA have relied on Magic Moving & Storage, Inc for professional moving services locally or even out of state. Whether residential or commercial, its professional movers are experienced in tackling any kind of move and all kinds of furniture and big items, including vehicles and motorcycles. Magic Moving & Storage, Inc also offers flexible scheduling so it can accommodate your schedule especially if you have limited time to do your move. Its speedy packing services ensure that all your valuables, from flat screens to artwork, are safely packed or even crated securely for transportation.

Additional Cities Served: Antioch, Richmond, Folsom, Napa, San Ramon, PittsburgShow More >

Moving Services

  • Local Bay Area moving
  • Long Distance moving
  • Overseas moving
  • Office relocation
  • Moving and Storage
  • Packing services
  • Portable Storage Containers for Moving
  • Climate controlled storage
  • Downsizing and moving to a smaller home
  • Interstate and Global moving

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

875866

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Magic Moving & Storage, Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.14/10

Nationwide Average: 8.44/10

Comment Dots

Magic Moving & Storage, Inc receives largely positive feedback for their moving services, with many customers praising their experience as exceptional, though there are notable instances of dissatisfaction regarding professionalism and pricing.

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Recent Reviews Mention...

very impressed happy and amazed at their level of service

absolutely an amazing service

very pleased with my move

2. Punctuality

8.01/10

Nationwide Average: 8.07/10

Comment Dots

Magic Moving & Storage, Inc usually arrives on time or early, though there are notable instances of significant lateness.

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Recent Reviews Mention...

delivered ahead of schedule

showed up right at the beginning of their window

Right on time

3. Affordability

6.57/10

Nationwide Average: 7.69/10

Comment Dots

Magic Moving & Storage, Inc receives mixed reviews, with numerous customers finding their services overpriced or experiencing billing higher than quotes, while a significant number praise their competitive rates and fair pricing.

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Recent Reviews Mention...

price bargain service

excellent price

price was more than reasonable

4. Communication

7.6/10

Nationwide Average: 7.53/10

Comment Dots

Magic Moving & Storage, Inc generally receives acclaim for its customer service and the efficiency of its office staff, although it faces criticism for issues such as shortcomings in responsiveness and occasional language barriers, indicating a mixed but overall more positive perspective from customers.

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Recent Reviews Mention...

people in the office were very friendly helpful

excellent customer service

always able to reach them

5. Stick to Prices

4.95/10

Nationwide Average: 5.99/10

Comment Dots

Magic Moving & Storage, Inc frequently fails to adhere to their initial estimates, often charging significantly more than quoted, despite a few instances of clear and accurate pricing.

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Recent Reviews Mention...

not a hitch or a glitch

price was 3 times higher than said

stayed on price

6. Speed

8.7/10

Nationwide Average: 8.58/10

Comment Dots

Magic Moving & Storage, Inc overwhelmingly receives praise for their efficiency and fast service, despite a few complaints regarding slower-than-expected performances.

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Recent Reviews Mention...

fast

worked quickly professionally

very fast move

7. Friendliness

9.07/10

Nationwide Average: 8.91/10

Comment Dots

Magic Moving & Storage, Inc overwhelmingly receives positive feedback, indicating that the team is approachable, respectful, and professional, despite a few isolated reports of unprofessional behavior.

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Recent Reviews Mention...

everyone was very friendly

two excellent crews

gracious and accommodating

8. Will Hire Again

7.85/10

Nationwide Average: 8.18/10

Comment Dots

Magic Moving & Storage, Inc receives mixed reviews but appears to have a significant portion of customers expressing strong satisfaction and a willingness to use their services again.

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Recent Reviews Mention...

highly recommend this company and would use them again

would have spent more money and time if we did it ourselves

definitely use Magic Moving again

9. Professionalism

8.67/10

Nationwide Average: 8.31/10

Comment Dots

Magic Moving & Storage, Inc generally receives praise for its crew's efficient, polite, and professional conduct, despite a few reports of unprofessional behavior.

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Recent Reviews Mention...

impressed by professionalism and experience

worked professionally

very professional

10. Conflict Handling

2.59/10

Nationwide Average: 4.07/10

Comment Dots

Magic Moving & Storage, Inc overwhelmingly demonstrates a reluctance or failure to adequately resolve customer complaints and address damages, with a few exceptions of satisfactory resolutions noted.

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Recent Reviews Mention...

offered no solutions or price break under difficult circumstances

no issues redelivering stuff in tip top shape

Was compensated nowhere what they were worth.

11. Precision & Care

8.18/10

Nationwide Average: 8.01/10

Comment Dots

Magic Moving & Storage, Inc generally receives high praise for their meticulous attention to wrapping and protecting items, though they also have several reports of damage and mishandling that cannot be overlooked.

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Recent Reviews Mention...

very careful with my belongings

not one thing was broken or scratched

very careful with items

Customer Insights icon

Customer Insights

Cost: $ 2243.00 from 4 reviews


Local Move Duration: 7 hours from 11 reviews

Interstate Move Duration: 2 days from 5 reviews

Great Crew Members icon

Great Crew Members

FabianFabian and his team were fantastic
Steve,CarolSteve the dispatcher, Carol in the office were helpful
Daveaccommodating and helpful with last minute packing
Fabianthey were awesome and took great care
Nancynever got frustrated with my constant questions
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Magic Moving & Storage, Inc

Location
712 Bancroft Rd # 330, Walnut Creek, CA, 94598
Phone
(925) 943-2123
Link
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