For families, individuals, and businesses in Walnut Creek and Concord CA, Magic Moving & Storage has been delivering reliable and affordable moving services since 1990. It offers a range of relocation services from moving supplies to furniture packing and even storage solutions if you need to set aside a few items before settling into your new home. Not only will Magic Moving & Storage take care of everything for your move, but its staff and movers live nearby so they know the community inside and out. This local knowledge means Magic Moving knows the ins and outs of getting between point A and point B, whether you face a residential or commercial move in Walnut Creek or Concord. If you are looking for Oakland, CA moving services, do not hesitate to check our parent city page for other recommendations too.
Magic Moving & Storage Inc.
Moving Services
- Local Bay Area moving
- Long Distance moving
- Overseas moving
- Bay Area office relocation
- Moving and Storage
- Professional packing services
- Portable storage containers
- Climate controlled storage
- Downsizing and moving
- Residential and commercial moving
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Magic Moving & Storage Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Magic Moving & Storage Inc. generally provides exceptional services with overwhelmingly positive feedback, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“absolutely amazing service”
“very pleased with my move”
“Love love love this company!”
2. Punctuality
Nationwide Average: 8.07/10
Magic Moving & Storage Inc. generally demonstrates a strong commitment to being on or ahead of time, as reflected in numerous reports of their timely arrivals and proactive scheduling, though there are a few instances of significant delays.
Recent Reviews Mention...
“Arrived ahead of schedule.”
“Right on time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Magic Moving & Storage Inc. receives mixed reviews but generally leans towards positive, with many customers finding their pricing to be fair and good value, despite some reported incidents of unexpected charges and higher than quoted prices.
Recent Reviews Mention...
“price bargain service”
“delighted with the pricing”
“Worth the price, great value”
4. Communication
Nationwide Average: 7.53/10
Magic Moving & Storage Inc. generally provides excellent customer service, maintaining friendly, professional, and effective interactions, though there are instances of communication breakdowns and lack of responsiveness noted by some customers.
Recent Reviews Mention...
“excellent customer service”
“Office staff also very nice and efficient”
“Scheduling from sales office was super easy”
5. Stick to Prices
Nationwide Average: 5.99/10
Magic Moving & Storage Inc. receives mixed feedback, with several customers praising the company for accurate and fair pricing, while a notable number report experiences of significant price increases from the initial quote.
Recent Reviews Mention...
“Upfront on costs and services”
“never mentioned that it was going to be a lot more”
“company did not honor the original quote”
6. Speed
Nationwide Average: 8.58/10
Magic Moving & Storage Inc. is predominantly praised for fast, efficient service, though a few reports suggest inconsistency with job completion times.
Recent Reviews Mention...
“fast move”
“impressed with the efficiency”
“Movers were fast”
7. Friendliness
Nationwide Average: 8.91/10
Magic Moving & Storage Inc. generally receives praise for their accommodating, professional, and consistently polite attitude, with only occasional grievances regarding unprofessional behavior.
Recent Reviews Mention...
“two excellent crews”
“gracious and accommodating”
“Movers were always smiling, very helpful and professional.”
8. Will Hire Again
Nationwide Average: 8.18/10
Magic Moving & Storage Inc. has received overwhelmingly positive feedback for their services, with many customers expressing strong intentions to use their services again and recommend them to others, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“would have spent more money and time if did it ourselves”
“will definitely use Magic Moving again”
“Highly recommend hiring Magic Moving & Storage.”
9. Professionalism
Nationwide Average: 8.31/10
Magic Moving & Storage Inc. generally receives high praise for their crew's professionalism, efficiency, and respectful behavior, although there were a few instances of unprofessional conduct mentioned.
Recent Reviews Mention...
“excellent crews indicate professionalism”
“worked quickly and professionally”
“Dave was very professional and the team was super professional.”
10. Conflict Handling
Nationwide Average: 4.07/10
Magic Moving & Storage Inc. predominantly demonstrates unresponsiveness and inadequacy in addressing and compensating for issues, despite a few isolated instances of successful resolution and customer satisfaction.
Recent Reviews Mention...
“Wanted to make sure we were very happy”
“no issues were mentioned”
“Was compensated nowhere what they were worth.”
11. Precision & Care
Nationwide Average: 8.01/10
Magic Moving & Storage Inc. demonstrates a strong commitment to safeguarding possessions, with numerous reports of meticulous wrapping, protective measures, and detailed attention, though there are instances of damage and carelessness noted by some customers.
Recent Reviews Mention...
“not one thing was broken or scratched”
“Everything was handled with care and nothing was damaged.”
“Movers were careful with items”
Customer Insights
Cost: $ 1543.00 from 5 reviews
Hourly Minimum: 6 hours from 3 reviews
Local Move Duration: 7.5 hours from 12 reviews
Interstate Move Duration: 3 days from 7 reviews
Great Crew Members
Dave | Dave was very professional, friendly, and experienced. |
the whole team | the team overall did a great job |
Therese | Therese was so friendly and helpful |
Dave | Driver Dave was very professional and experienced |
Nancy | never got frustrated with my constant questions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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