Robb & Messer Moving and Storage is a fully licensed and insured moving company with over 40 years of combined experience in the industry. Based in California, the company has multiple locations in cities like San Francisco, Petaluma, and Long Beach. In addition, they are also one of the many movers in Willits, CA. It offers residential, commercial, long distance, and international moving services, as well as secure climate-controlled short and long-term storage facilities. The family-owned company is known for its professional, dependable, and communicative team that ensures a smooth and efficient moving experience for their customers. They also provide packing and disassembly/reassembly services, along with handling specialty items like pianos and pool tables.
Robb & Messer Moving & Storage
Ranked Top 10 Best Movers in Willits, CA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Residential and commercial moving
- Local and long-distance moving
- International moving
- Packing services
- Professional packing of delicate items
- Disassembly and reassembly of furniture
- Climate-controlled short and long-term storage facilities
- Piano moving
- Pool table moving
- Appliance moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Robb & Messer Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Robb & Messer Moving & Storage is highly praised for their exceptional service, meticulous work, and professionalism in making the moving experience smooth and stress-free, with only a few customers expressing dissatisfaction.
Recent Reviews Mention...
“great service for our move to California”
“they are incredibly hard workers and good at what they do”
“These guys were a pleasure to work with”
2. Punctuality
Nationwide Average: 8.07/10
Robb & Messer Moving & Storage consistently demonstrates a high level of timeliness with numerous mentions of early arrivals and on-time services, despite a few isolated instances of tardiness.
Recent Reviews Mention...
“arrived early”
“Arrived to the old house at 8am”
“exactly when we wanted”
3. Affordability
Nationwide Average: 7.69/10
Robb & Messer Moving & Storage generally receives praise for competitive pricing and being worth the cost, despite a few concerns about higher estimates and added charges.
Recent Reviews Mention...
“estimates were higher and additional charges applied”
“Very fair with their prices”
“worth every penny”
4. Communication
Nationwide Average: 7.53/10
Robb & Messer Moving & Storage generally excels with clients praising their clear, thorough, and responsive communication, though there are rare instances of communication lapses reported.
Recent Reviews Mention...
“Brenda had us fully prepared for every step & option”
“owner called during the move to ensure everything was going well”
“have not had any communication from the company”
5. Stick to Prices
Nationwide Average: 5.99/10
Robb & Messer Moving & Storage often adheres to their initial quotes, with many customers reporting bills that matched or were even less than estimated, despite a few instances of discrepancies.
Recent Reviews Mention...
“came in way over their estimate”
“received a written estimate very quickly”
“Transparency implies sticking to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Robb & Messer Moving & Storage consistently garners praise for their fast, efficient, and effective moving services, though there's a single outlier mentioning a notably slow experience.
Recent Reviews Mention...
“Had everything unloaded by 1:15”
“fast and efficient move”
“move was as smooth as possible”
7. Friendliness
Nationwide Average: 8.91/10
Robb & Messer Moving & Storage is frequently described as very professional, personable, and notably friendly, with its team often commended for their courteous and polite attitudes, although there was a single instance reported of rudeness.
Recent Reviews Mention...
“very professional, efficient and courteous”
“super friendly with great team spirit”
“Were a pleasure to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Robb & Messer Moving & Storage appears to be highly regarded and broadly recommended by most customers for future moving needs, suggesting a strong likelihood of repeat business, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“highly recommend this company for moving needs”
“would thank and appreciate them again for their work”
“Highly recommend their services”
9. Professionalism
Nationwide Average: 8.31/10
Robb & Messer Moving & Storage is frequently praised for their very professional, courteous, and skilled team members, although there are a few reports of chaotic and unprofessional behavior.
Recent Reviews Mention...
“very professional”
“extremely professional in their craft”
“owner personally ensured all important items were addressed”
10. Conflict Handling
Nationwide Average: 4.07/10
Robb & Messer Moving & Storage typically demonstrates a strong commitment to resolving issues and compensating for damages, although there have been a few instances of poor communication and unresolved problems.
Recent Reviews Mention...
“owner went above and beyond from start to finish”
“no resolution or communication offered for damages”
“company took care of minor damage in a timely manner”
11. Precision & Care
Nationwide Average: 8.01/10
Robb & Messer Moving & Storage generally receives high praise for their meticulous and thoughtful approach, though there have been a few instances of significant damage and breakage.
Recent Reviews Mention...
“paid a lot of attention to detail”
“Took great care of everything”
“they broke 4 lamps and other items”
Customer Insights
Local Move Duration: 5 hours from 9 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Robb, Messer | these crew members delivered great service |
| John, Jerome, Andreas, Raphael | every team member was hardworking and attentive |
| Brenda | Brenda was wonderful and had us fully prepared |
| Brenda | Brenda was very knowledgeable and honest |
| Kory,Dennis | Kory did a great estimate, Dennis was punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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