Hansen’s Moving & Storage has been serving Northern California for 35 years. It is a locally owned and operated moving company. Santa Rosa, CA residents trust Hansen’s with local moves, long-distance moves, and out-of-state moves. Hansen’s also offers full packing services and packing supplies. If you need storage, this moving company maintains a clean and secure facility where you can keep your belongings for days, weeks, months, or years. No matter which services you select, you will receive exceptional personalized customer service. These Santa Rosa movers will treat your furniture and belongings as if they are their own. Hansen’s serves the communities of Windsor, Santa Rosa, Bennett Valley, Skyhawk, Sonoma, and beyond!
Hansens Moving & Storage
Fabulous
based on 372+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hansens Moving & Storage
Additional Cities Served: Napa, Petaluma, Rohnert Park, Windsor, Ukiah, HealdsburgShow More >
Moving Services
- Clean, secure storage facility
- Local movers
- Long distance movers
- Piano, hot tubs, and safe moving specialists
- Home, office, apartments, single items
- Free use of wardrobes
- Full packing and unpacking services
- Residential storage services
- Commercial and residential moving
- Free estimates
California Moving License
Active
Last Checked: 12/10/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Hansens Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.15/10
Nationwide Average: 8.44/10
Hansens Moving & Storage is overwhelmingly praised for their exceptional service, professionalism, and careful handling of furniture, making them a highly recommended choice for moving and storage needs.
Recent Reviews Mention...
“they all really took care of my furniture”
“Hansen movers were fantastic”
“great work by movers”
2. Punctuality
9.36/10
Nationwide Average: 8.07/10
Hansens Moving & Storage consistently demonstrates reliability by being on time, with numerous testimonials praising their timeliness for various services.
Recent Reviews Mention...
“always friendly and on time”
“Greg was on time”
“came in on time”
3. Affordability
8.68/10
Nationwide Average: 7.69/10
Hansens Moving & Storage is overwhelmingly perceived as offering competitive, fair, and transparent pricing, despite a few reports of higher-than-expected costs.
Recent Reviews Mention...
“Pricing was very transparent”
“their rates are competitive”
“weren't the cheapest bid but worth it”
4. Communication
8.26/10
Nationwide Average: 7.53/10
Hansens Moving & Storage is generally praised for their easy scheduling, responsiveness, and excellent customer service, with only a few reports of rudeness from office staff.
Recent Reviews Mention...
“Scheduling was easy”
“reached out and asked Greg to move me again”
“Greg was able to work with our changing timeframe”
5. Stick to Prices
7.78/10
Nationwide Average: 5.99/10
Hansens Moving & Storage generally excels, with most customers reporting pricing that matched or was lower than their initial quotes.
Recent Reviews Mention...
“Pricing matches the quote”
“bill came in lower than estimate”
“gave us an estimate and stuck to it”
6. Speed
9.48/10
Nationwide Average: 8.58/10
Hansens Moving & Storage consistently delivers highly efficient, quick, and strong moving services, often completing tasks in impressively short time frames, showcasing exceptional teamwork and smooth operations throughout the moving process.
Recent Reviews Mention...
“very efficient”
“they do things quickly”
“Fast efficient and strong”
7. Friendliness
9.38/10
Nationwide Average: 8.91/10
Hansens Moving & Storage is consistently praised for its exceptionally courteous, professional, and genuinely pleasant team, despite a single mention of an office manager's rudeness.
Recent Reviews Mention...
“the guys who came were so nice”
“crew is kind and courteous”
“they are lovely people to be around”
8. Will Hire Again
8.93/10
Nationwide Average: 8.18/10
Hansens Moving & Storage overwhelmingly receives high praise and strong recommendations for their service, with nearly all customers expressing eagerness to use their services again.
Recent Reviews Mention...
“wouldn't use anyone else”
“would hire Hansen movers again”
“I'd gladly hire them again”
9. Professionalism
8.84/10
Nationwide Average: 8.31/10
Hansens Moving & Storage overwhelmingly receives high praise for their professional conduct, expertise, and courteous demeanor, with only a couple of negative remarks regarding individual team member behaviors.
Recent Reviews Mention...
“guys acted professionally”
“crew is very professional”
“very professional”
10. Conflict Handling
5.83/10
Nationwide Average: 4.07/10
Hansens Moving & Storage generally shows a strong commitment to addressing and resolving issues, although there has been an instance where they failed to make any attempt to rectify the situation or apologize.
Recent Reviews Mention...
“went out of their way to retrieve lost items”
“went above & beyond with outdoor plants”
“no attempt to rectify the situation or apologize”
11. Precision & Care
9.34/10
Nationwide Average: 8.01/10
Hansens Moving & Storage consistently excels at safeguarding their clients' possessions, with numerous testimonials highlighting their careful and attentive approach to moving everything from standard furniture to fragile and valuable items, despite one reported incident.
Recent Reviews Mention...
“took care of my furniture”
“were careful with our stuff”
“my belongings are in good hands”
Customer Insights
Local Move Duration: 6.5 hours from 4 reviews
Great Crew Members
| Greg | Greg and his team did an awesome job |
| Greg Kelso | Greg and his team did an excellent job |
| Greg | Greg showed great leadership and attention to detail |
| Greg | Greg made a quick move happen in two weeks |
| Matt, Jimmy | Matt loaded a safe, and Jimmy carried it impressively |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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