Founded in 1998, PODS Moving & Storage is a prime moving and storage company boasting nearly 25 years of industry expertise. With its origin rooted in the United States, the company also renders reputable international services in regions such as Canada, Australia, and the United Kingdom. Catering to an extensive range of 46 states and six provinces, PODS has established a formidable presence with over 245 storage center locations. One of their unique offerings includes personalized moving and storage solutions tailored to fit every individual's needs. These solutions comprise of multiple services such as portable storage containers, support with loading and unloading, an assortment of packing supplies, car shipping services, and access to local labor providers vetted by PODS. What sets them apart is their innovative hydraulic system, PODZILLA, employed to ensure the safe and efficient loading and moving of containers. In your quest for Windsor, CO moving services , it pays to learn more about what each company brings to the table.
PODS Moving & Storage
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- LongDistance Moving
- CrossCountry Moving
- International Moving
- Small Moving
- Piano Moving
- Pool Table Moving
- Appliance Moving
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage seems to have a predominantly negative reception, with numerous customers reporting poor service, overcharging, and damaging experiences, despite a few positive testimonials highlighting smooth and efficient operations.
Recent Reviews Mention...
“negative experience with customer service and being overly charged”
“the overall experience was terrible”
“everything went smoothly and as promised”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage experiences significant criticisms for delays and lack of communication, despite some instances of on-time deliveries and positive experiences.
Recent Reviews Mention...
“inconsistent information likely caused delays”
“Steven D picked up on time”
“still no idea when my pod will be picked up”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is consistently criticized for being overly expensive, with numerous complaints about unexpected price increases, perceived overcharging, and costs significantly exceeding initial quotes, suggesting a general dissatisfaction among customers.
Recent Reviews Mention...
“overly charged for services”
“prices seem to change daily”
“company is the definition of nickel and diming”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage suffers from significantly poor and inconsistent customer service, with numerous reports of unreturned calls, lengthy hold times, rudeness, and contradictory information, despite rare commendations for some helpful staff members.
Recent Reviews Mention...
“They do not return my calls.”
“been on hold for hours and no resolution”
“customer service was not helpful and hung up”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly receives negative feedback, with customers frequently reporting instances of price increases and hidden fees that deviate significantly from initial quotes.
Recent Reviews Mention...
“feels like a scam, prices changed”
“things were as promised”
“trying to charge me over $1200 rather than straight to my destination”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally fails to provide timely service, with complaints of significant delays and a single report of quick service.
Recent Reviews Mention...
“really quick”
“5 day nightmare”
“pod pick up is delayed”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally provides polite and courteous service, although there were rare instances of customer service perceived as rude.
Recent Reviews Mention...
“Jennifer handled everything very well despite snowing”
“Steven D was very polite”
“Jennifer was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage overwhelmingly receives negative feedback, with customers frequently stating they would not use or recommend the service again despite a few positive outliers.
Recent Reviews Mention...
“Avoid this company!”
“so disappointed with the service”
“definitely stay away from this company”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed feedback, with several customers reporting poor and unprofessional service, despite a few accounts of commendable professionalism and skilled work from individual crew members.
Recent Reviews Mention...
“Terrible customer service.”
“did not obtain the weight ticket as needed”
“disorganized and not customer-oriented”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly shows a lack of effort to address and resolve customer complaints and issues, with a rare exception of resolving discrepancies.
Recent Reviews Mention...
“Not willing to resolve issues.”
“asked for compensation with no resolution”
“they accept no responsibility”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has overwhelmingly negative feedback, with customers reporting significant damage to property and personal belongings.
Recent Reviews Mention...
“Destroyed my driveway.”
“solid wood dresser split in half, items in splinters”
“caused over $2500 of damage to property”
Great Crew Members
| Pedro | helpful and professional |
| Steven D | Steven D was polite and punctual |
| Jennifer | Jennifer did amazing despite the challenges |
| Jennifer | Jennifer was courteous and informative |
| Paul | Paul was a master at working the Podzilla |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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