Castle Rock Moving Services

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Very Good
based on 237+ data points
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Summarized Review of Castle Rock Moving Services

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.18/10

Nationwide Average: 8.44/10

Comment Dots

Castle Rock Moving Services is highly regarded by customers for their professionalism, efficiency, and exceptional moving services, despite a few isolated incidents of dissatisfaction.

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Recent Reviews Mention...

great service

great job by movers

would use these guys a third time

2. Punctuality

9.03/10

Nationwide Average: 8.07/10

Comment Dots

Castle Rock Moving Services consistently demonstrated remarkable timeliness and reliability, with nearly all customers reporting on-time arrivals and prompt service, save for one instance of not showing up.

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Recent Reviews Mention...

They showed up on time

Showed up on time

On time

3. Affordability

8.97/10

Nationwide Average: 7.69/10

Comment Dots

Castle Rock Moving Services is highly praised for offering the best prices, being very reasonable, and providing great value for their service, even for state-to-state moves.

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Recent Reviews Mention...

the best price

priced right

Affordable

4. Communication

6.51/10

Nationwide Average: 7.53/10

Comment Dots

Castle Rock Moving Services demonstrates a mixed experience with several instances of exceptional responsiveness and ease of interaction counterbalanced by notable complaints of unreachability and perceived indifference.

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Recent Reviews Mention...

no response to calls or emails

Easy to communicate with for a quote

"Rich" acted like I was putting him out

5. Stick to Prices

8.29/10

Nationwide Average: 5.99/10

Comment Dots

Castle Rock Moving Services consistently delivers on their promises with accurate and reliable estimates, ensuring no unexpected price changes.

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Recent Reviews Mention...

Did as quoted

accurate estimate

on budget meaning no price changes

6. Speed

9.44/10

Nationwide Average: 8.58/10

Comment Dots

Castle Rock Moving Services consistently demonstrates impressive efficiency, completing jobs quickly, often finishing early or faster than estimated, and garnering high praise for their fast packing, unpacking, and overall quick and effective moving processes.

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Recent Reviews Mention...

did a quick job

fast

finished early

7. Friendliness

9.37/10

Nationwide Average: 8.91/10

Comment Dots

Castle Rock Moving Services consistently demonstrates exceptional politeness, kindness, and professionalism, making the moving experience significantly easier and more pleasant for their clients.

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Recent Reviews Mention...

Zac and Rhett were pleasant

very courteous

They are friendly

8. Will Hire Again

8.79/10

Nationwide Average: 8.18/10

Comment Dots

Castle Rock Moving Services overwhelmingly receives glowing endorsements for their service, with the vast majority of reviewers expressing a high likelihood of employing their services again, despite a few isolated incidents of dissatisfaction.

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Recent Reviews Mention...

Highly recommend

recommend this company and would hire again

would use these guys a third time

9. Professionalism

8.39/10

Nationwide Average: 8.31/10

Comment Dots

Castle Rock Moving Services is overwhelmingly regarded as highly professional, efficient, and courteous, with isolated incidents of unprofessionalism and damage.

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Recent Reviews Mention...

Zac and Rhett were professional

professional

professional

10. Precision & Care

9.06/10

Nationwide Average: 8.01/10

Comment Dots

Castle Rock Moving Services consistently demonstrates a high level of attentiveness and diligence, ensuring customers' belongings are treated with utmost respect and arrive in their original condition, despite a single report of damage.

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Recent Reviews Mention...

Zac and Rhett were very careful

took good care of our furniture

No damage to items moved

Great Crew Members icon

Great Crew Members

Zac, Rhettvery efficient, careful, helpful, and pleasant
Richvery accommodating and go out of their way
RichRich led a team described as rock stars
Richgave good advice on placement
RichRich deserved praise for managing a same-day move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Castle Rock Moving Services

Location
5165 Eckert St, Castle Rock, CO, 80104
Phone
(303) 593-2447
Link
Google
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