Exodus Moving & Storage, serving Northern Colorado, Denver, and beyond, has been in business since 1996. The family-owned and operated company offers Centennial, CO moving services with locations in Centennial and Johnstown. As an interstate agent of Wheaton Worldwide Moving, it provides a network of agents for nationwide moves. The company offers services such as packing, unpacking, warehouse storage, and "No Unloading Move Van Storage," a unique storage option where items remain loaded in the moving van and parked in their facility. Exodus Moving & Storage is distinguished by its emphasis on customer service, an A+ rating from the BBB, and being a Colorado Association of Realtors Preferred Mover.
Exodus Moving & Storage
About Exodus Moving & Storage
Additional Cities Served: Greenwood Village
Moving Services
- Local Movers
- LongDistance Movers
- No Unloading Move Van Storage
- Household Storage
- Commercial Movers
- Warehousing & Distribution
- Packing Services
- Professional Packing and Unpacking
- Warehouse Storage
- Commercial Moving Options
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Exodus Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Exodus Moving & Storage appears to have divided opinions among customers, receiving high praise for reliability, honesty, and excellent customer service from many, while others report significant issues like increased estimates, damage, and poor experiences.
Recent Reviews Mention...
“reliable and honest company”
“reliable and honest, over and above customer service”
“terrible moving experience with doubled estimate and damage”
2. Punctuality
Nationwide Average: 8.07/10
Exodus Moving & Storage displays a mixed performance with instances of early arrivals and scheduling flexibility, countered by significant complaints about lateness and last-minute cancellations.
Recent Reviews Mention...
“showed up Saturday morning unannounced”
“late delivery, no proper scheduling”
“showed up late”
3. Affordability
Nationwide Average: 7.69/10
Exodus Moving & Storage generally appears to be considered expensive with numerous instances of unexpected charges and price increases, though a few customers perceive the service as worth the cost or in line with initial quotes.
Recent Reviews Mention...
“extremely expensive due to delayed delivery”
“estimate doubled without notice”
“$2000 additional charges felt taken advantage of”
4. Communication
Nationwide Average: 7.53/10
Exodus Moving & Storage receives mixed reviews, with some customers praising their exceptional customer service and responsiveness, while others criticize their lack of communication and difficulty in making contact.
Recent Reviews Mention...
“go over and above on customer service”
“worked with me until the billing mistake was right”
“very difficult to get a hold of”
5. Stick to Prices
Nationwide Average: 5.99/10
Exodus Moving & Storage has a concerning record, with numerous customers reporting significant discrepancies between estimated and final charges, despite a few instances of accurate or better-than-expected billing.
Recent Reviews Mention...
“worked with me to correct a billing mistake”
“changed payment terms from contract”
“estimate doubled at last minute”
6. Speed
Nationwide Average: 8.58/10
Exodus Moving & Storage has mixed reviews, with some customers experiencing significant delays and dissatisfaction, while others praise their quick and efficient service.
Recent Reviews Mention...
“took 29 days instead of 3-5 as initially stated”
“took 20 days for a cross-country move”
“delivery took excessively long”
7. Friendliness
Nationwide Average: 8.91/10
Exodus Moving & Storage generally receives high praise for their engaging and professional staff, despite a few reports of rude behavior.
Recent Reviews Mention...
“exceptional packing and care provided”
“exceptional crew, no negative remarks”
“aggressively rude communication by Jim”
8. Will Hire Again
Nationwide Average: 8.18/10
Exodus Moving & Storage receives a mixed reaction with a significant portion of customers expressing high satisfaction and eagerness to rehire, while another substantial segment cites negative experiences and a decisive unwillingness to engage their services in the future.
Recent Reviews Mention...
“recommend this company and would hire again”
“would recommend without hesitation”
“would recommend without hesitation”
9. Professionalism
Nationwide Average: 8.31/10
Exodus Moving & Storage has mixed reviews, with clients highlighting both exceptional service and professionalism on one hand, and criticizing unprofessional behavior and handling of complaints on the other.
Recent Reviews Mention...
“movers were exceptional in their job”
“unprofessional business practice”
“unprofessional in handling complaints”
10. Conflict Handling
Nationwide Average: 4.07/10
Exodus Moving & Storage has mixed feedback, displaying cases of responsive and corrective actions alongside numerous criticisms for their insufficient efforts and reluctance to effectively resolve complaints or damages.
Recent Reviews Mention...
“remedied a billing mistake and worked with me”
“called me to remedy the billing mistake”
“refused to provide updates or rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Exodus Moving & Storage receives mixed reviews, with some customers praising their exceptional care for belongings while others report significant damage and carelessness.
Recent Reviews Mention...
“exceptional at taking care of my items”
“taking excellent care of my items”
“furniture arrived damaged or destroyed”
Customer Insights
Cost: $ 6971.00 from 3 reviews
Interstate Move Duration: 22 days from 4 reviews
Great Crew Members
Julian, Bengi, Jesus | exceptional at packing and taking care of items |
Julian, Bengi, Jesus | exceptional at packing and taking care of my items |
Katie,Jill | were responsive despite the overall negative experience |
Roman, Mario, Cooper | provided excellent customer service and reassurance |
Kerri | Kerri made the effort to resolve my concerns |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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