A-1 Freeman Moving Group, based in Colorado Springs, has been providing superior moving services, storage, and logistics since 2017. They offer a comprehensive range of residential moving services including packing, loading and unloading, disassembly and assembly, residence protection pads, carpet covers, systematic loading and unloading, unpacking, and debris removal. The company also has supersized warehouses for secure storage solutions. A-1 Freeman Moving Group is focused on excellence in customer experience and has built a reputation as one of the most respected moving companies in the industry.
A-1 Freeman Moving Group
based on 129+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About A-1 Freeman Moving Group
Additional Cities Served: Fountain, Monument, Florence, Palmer Lake, Cripple Creek, Wiggins
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Government & Military Movers
- Senior Movers
- Specialized Moving
- Employee Relocation Services
- Records Management
- Professional Storage
- Emergency Response
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Summarized Review of A-1 Freeman Moving Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.02/10
Nationwide Average: 8.44/10
A-1 Freeman Moving Group receives mixed reviews, with customers praising their moving team's performance and customer service, while others report significant issues with damaged belongings and poor communication.
Recent Reviews Mention...
“The guys who picked up our HHG were great and the driver is great too”
“best experience I've had with a moving company”
“they smashed or broke many possessions”
2. Punctuality
4.36/10
Nationwide Average: 8.07/10
A-1 Freeman Moving Group generally disappoints with multiple reports of delayed services and last-minute rescheduling, despite an isolated incident of the crew being on time.
Recent Reviews Mention...
“wrong truck size caused two-day move”
“Vehicle was not picked up on pick up date”
“3 weeks to schedule a driver indicates poor punctuality”
3. Communication
3.6/10
Nationwide Average: 7.53/10
A-1 Freeman Moving Group overwhelmingly disappointed customers with reports of unreturned calls and emails, poor communication policies, and rudeness, although one instance of fantastic customer service was noted.
Recent Reviews Mention...
“customer service was fantastic”
“terrible communication policies”
“rude and uncaring”
4. Speed
6.57/10
Nationwide Average: 8.58/10
A-1 Freeman Moving Group garners mixed reviews, with customers either praising the rapid, efficient unloading and moving process or criticizing delays and perceived time-wasting.
Recent Reviews Mention...
“didn't take long to get unloaded”
“move unexpectedly stretched into two days”
“done with the whole home after six hours”
5. Friendliness
7.42/10
Nationwide Average: 8.91/10
A-1 Freeman Moving Group generally receives high praise for their professional and congenial staff, despite a few criticisms regarding unprofessional behavior.
Recent Reviews Mention...
“People packing were way too nitpicky and unprofessional”
“employees are very professional”
“the ppl were cool”
6. Will Hire Again
5.07/10
Nationwide Average: 8.18/10
A-1 Freeman Moving Group appears to have a polarizing effect, with a significant number of customers expressing strong reluctance to rehire, while a smaller segment emphatically endorses future engagements.
Recent Reviews Mention...
“would definitely use A-1 Freeman again”
“stated DONT USE THIS COMPANY”
“definitely would not hire again”
7. Professionalism
5.03/10
Nationwide Average: 8.31/10
A-1 Freeman Moving Group appears to have a mixed but predominantly negative sentiment from customers, capturing significant professionalism issues alongside a few instances of high praise for crew behavior.
Recent Reviews Mention...
“Packing crew was nitpicky and unprofessional”
“all the employees are very professional”
“they were very unprofessional”
8. Conflict Handling
1.59/10
Nationwide Average: 4.07/10
A-1 Freeman Moving Group has consistently shown no effort to resolve issues, indifferent to problems, and failed to honor agreements or rectify situations, including not meeting delivery dates and ignoring communication attempts.
Recent Reviews Mention...
“no effort to resolve issues without legal action”
“does not care and will not react when problems arise”
“General Manager failed to return my call and reschedule properly”
9. Precision & Care
3.66/10
Nationwide Average: 8.01/10
A-1 Freeman Moving Group has predominantly disappointed customers with numerous reports of damaged, broken, and poorly handled possessions.
Recent Reviews Mention...
“smashed or broke many possessions”
“wardrobe boxes were smashed and delivered upside down”
“damaged almost everything”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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