Arrow Moving & Storage is a nationwide moving company that has been helping Americans move since 1936. This mover has locations in Texas, Wyoming, Colorado, and Utah, making it the ideal mover for those relocating in the Western part of the country. As a well-established moving company, Arrow Moving & Storage provides a higher level of care in your move in several ways. Staff is required to pass a 25-hour certification program that allows them to master 160 moving skills. Arrow Moving is also a master in moving technology, with air-ride tractor-trailers that alleviate vibrations and cushion your belongings. Services provided by Arrow Moving & Storage include interstate moves and local moves, as well as office moves, international relocations, and warehousing. Whether your move is residential, for an office, or for a corporate environment, Arrow Moving & Storage has you covered. If you are looking for other movers in Colorado Springs, CO, feel free to check out our full list.
Arrow Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Arrow Moving & Storage
Additional Cities Served: Fountain, Craig, Monument, Monte Vista, Florence, Palmer LakeShow More >
Moving Services
- Residential Moving
- Office Moving
- Corporate Moving
- International Moving
- Specialized Moving
- Warehousing
- Distribution and Storage
- Free moving quotes
- Fullservice packing
- Quality packing materials
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Arrow Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Arrow Moving & Storage has received predominantly negative feedback, with customers expressing dissatisfaction through complaints of poor service, mishandling of items, and reliability issues, though there are a few instances of positive remarks highlighting quick response and professional service.
Recent Reviews Mention...
“several pieces of furniture were damaged badly”
“amazing service with great attitudes”
“consistently prompt, professional, and precise”
2. Punctuality
Nationwide Average: 8.07/10
Arrow Moving & Storage generally struggles to maintain timely service delivery, as evidenced by numerous reports of significant delays and unreliability.
Recent Reviews Mention...
“consistently prompt”
“They were also on time at both ends of the move”
“almost late”
3. Affordability
Nationwide Average: 7.69/10
Arrow Moving & Storage receives mixed feedback, with some finding it reasonably priced while others criticize it for overestimating weights and intending to overcharge.
Recent Reviews Mention...
“very reasonable quote”
“price was lowest of the credible bidders”
“pricing was great”
4. Communication
Nationwide Average: 7.53/10
Arrow Moving & Storage generally struggles with responsiveness, professionalism, and transparency, despite a few instances of prompt and confident interactions.
Recent Reviews Mention...
“Barb in office stayed in contact”
“very responsive”
“coordinator called several times”
5. Stick to Prices
Nationwide Average: 5.99/10
Arrow Moving & Storage consistently charges customers extra fees and fails to provide promised refunds, rendering their estimates unreliable.
Recent Reviews Mention...
“estimate was spot on”
“stuck to the very reasonable quote”
“Was given a runaround instead of straightforward help with damages.”
6. Speed
Nationwide Average: 8.58/10
Arrow Moving & Storage is criticized for their lack of efficiency, with complaints ranging from significant delays in completing moves to halting work at the slightest sign of rain.
Recent Reviews Mention...
“got into our new home 2 days early”
“slow and chatty”
“very quick in n out in 30 min”
7. Friendliness
Nationwide Average: 8.91/10
Arrow Moving & Storage generally receives criticism for the rude and unapproachable attitudes of staff, though there is at least one mention of personnel being professional and courteous.
Recent Reviews Mention...
“they are very pleasant”
“such great attitudes”
“every single person was nothing but professional, courteous and so, so pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Arrow Moving & Storage receives generally negative feedback, with a majority of clients expressing dissatisfaction and a lack of intent to rehire, despite a few positive endorsements highlighting professionalism and promptness.
Recent Reviews Mention...
“for them to be treated so callously was heartbreaking”
“would hire again because they are professional”
“Highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Arrow Moving & Storage receives mixed feedback, highlighting instances of rudeness, lack of preparation, and carelessness, though some experiences note the crew's courtesy and professionalism.
Recent Reviews Mention...
“utter disregard for our household goods”
“very professional”
“Every single person I encountered was nothing but professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Arrow Moving & Storage has shown a clear lack of commitment, providing minimal compensation, denying responsibility, and failing to effectively address issues even after significant time has passed.
Recent Reviews Mention...
“the company was utterly unhelpful”
“did not try to rectify the damage properly”
“claim process for broken items was good”
11. Precision & Care
Nationwide Average: 8.01/10
Arrow Moving & Storage overwhelmingly receives negative feedback for improper wrapping, inefficient packing, and causing damage to customers' belongings, despite an isolated report of high-level care.
Recent Reviews Mention...
“utter disregard for our household goods”
“packers were efficient and careful”
“care was taken with furniture”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
| Barb, Matt | great friendly service from them |
| Jovan, Nick | Jovan and Nick worked hard and were very helpful |
| Patrick | his estimate for move time was spot on |
| Andrew, Tai | worked hard and fast, super respectful |
| Josh Parker | led the team and mentioned they were exhausted |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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