With locations across Utah and Colorado, Bailey's Moving & Storage has been one of the Colorado Springs, CO moving services in the Rocky Mountain Region since 1952. This Colorado Springs moving company is a proud member of the American Moving and Storage Association (ASMA), which means it is a licensed, insured, and certified professional mover. In 2020, Bailey's won a Women's Choice Award for recommended movers and promises to continue providing high-quality moves in Colorado Springs and surrounding areas. Services include long-distance moves across state lines, local residential moves, and local business moves. Bailey's Moving and Storage also offers local short- and long-term storage. For a Colorado Springs mover that provides excellent service, choose Bailey's Moving & Storage.
Bailey's Moving & Storage
About Bailey's Moving & Storage
Additional Cities Served: Fountain, Craig, Monument, Florence, Palmer Lake
Moving Services
- Local Moving
- Long Distance Moving
- Business Moving
- Storage
- International Moving
- Packing
- Business Move Services
- Cheap Moving
- Furniture Moving
- Hourly Moving
Colorado Moving License
Active
Last Checked: 03/18/22Awards
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Summarized Review of Bailey's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bailey's Moving & Storage is generally regarded as delivering exceptional and professional moving services, evidenced by numerous customers expressing high satisfaction with their efficient, respectful, and helpful moving crew, albeit a few customers had unsatisfactory experiences.
Recent Reviews Mention...
“great work by movers”
“worst consumer experiences in my life”
“Could not have wished for better service”
2. Punctuality
Nationwide Average: 8.07/10
Bailey's Moving & Storage generally receives high praise for their timeliness and ability to stick to the scheduled times, though there have been a few instances of delays and timing issues.
Recent Reviews Mention...
“trucks arrived as scheduled”
“They were prompt”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Bailey's Moving & Storage receives mixed reviews, with some customers complaining about high costs, while a significant number praise the company for its reasonable, competitive pricing and fair quotes, indicating a generally positive sentiment despite the outliers.
Recent Reviews Mention...
“Total cost was close to $30K”
“at an affordable price”
“paid an ungodly fortune”
4. Communication
Nationwide Average: 7.53/10
Bailey's Moving & Storage generally receives high praise for being responsive, informative, and professional, with numerous testimonials highlighting proactive and thorough communication, despite a few instances of dissatisfaction regarding communication breakdowns and responsiveness to concerns.
Recent Reviews Mention...
“lack of communication”
“Vicky did not respond to any messages”
“Really responsive to our needs”
5. Stick to Prices
Nationwide Average: 5.99/10
Bailey's Moving & Storage has received mixed feedback, with some customers praising accurate pricing and no surprises, while others experienced issues such as not honoring initial quotes and discrepancies in weight and compensation for lost or damaged items.
Recent Reviews Mention...
“No surprises”
“quoted price was not honored”
“hours tracked less than estimated, aligning with second bid”
6. Speed
Nationwide Average: 8.58/10
Bailey's Moving & Storage generally receives high praise for their efficiency and quick service, with only a few isolated cases of slow-moving teams affecting the otherwise overwhelmingly positive feedback.
Recent Reviews Mention...
“team was moving so slowly”
“Highly efficient and fast”
“packers were efficient, quick”
7. Friendliness
Nationwide Average: 8.91/10
Bailey's Moving & Storage consistently receives praise for their respectful, courteous, and professional staff, with several positive remarks highlighting the team's pleasant demeanor and excellent customer interactions, despite a couple of reports of unprofessional behavior.
Recent Reviews Mention...
“Dana complained incessantly”
“Very respectful and organized”
“Jay, Mo, and Ray were great”
8. Will Hire Again
Nationwide Average: 8.18/10
Bailey's Moving & Storage generally receives high praise for their services, with numerous customers expressing strong intentions to rehire and recommend the company, although there are a few strongly negative experiences cautioning against future hiring.
Recent Reviews Mention...
“would strongly caution anyone considering this company”
“regret that I didn't ask her to leave”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bailey's Moving & Storage receives overwhelmingly positive remarks for their cordial, efficient, and respectful service, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“lack of professionalism”
“Dana was unprofessional all day”
“Jose is very cordial and helpful”
10. Conflict Handling
Nationwide Average: 4.07/10
Bailey's Moving & Storage shows a mix of high praise from several customers for their exceptional service and problem-solving attitude, but also faces criticism for poor communication and a lack of effort in resolving issues, according to various experiences.
Recent Reviews Mention...
“willing to return item that couldn't be moved”
“Difficult to get a response for submitting a claim”
“dispatch was very understanding with the snag in house closing”
11. Precision & Care
Nationwide Average: 8.01/10
Bailey's Moving & Storage generally receives high praise for their respectful and careful handling of possessions, attention to detail, and efficient packing, although a few customers report significant issues with item loss, neglect, and damage.
Recent Reviews Mention...
“significant loss, neglect, and damage to items”
“Very respectful of our property”
“handled possessions carefully despite elevator issues”
Customer Insights
Local Move Duration: 4.5 hours from 10 reviews
Great Crew Members
Connor | Connor is the best part of the transaction |
Jay, Jennifer, Max | Great team of packers and highly efficient |
Jay, Mckenzie, Suzanne | Prompt, clean, and organized while being respectful |
Jose | Jose is very cordial and helpful |
Lola, Dana, Mackenzie | absolutely killing it |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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