Johnson Storage & Moving Co is a global logistics company that has been providing white glove service for residential and commercial moves for over 120 years. Based in Colorado Springs, they have multiple locations spanning six states, including Colorado, Wyoming, New Mexico, California, Kansas, and Texas. Johnson Storage & Moving Co is a fourth-generation family-owned and operated company and a founding agent of United Van Lines. They offer local, long-distance, and international moving services, as well as military and government moves, senior moves, corporate relocation, and office moves. They are known for their personalized service and attention to detail.
Johnson Storage & Moving Co
based on 920+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Johnson Storage & Moving Co
Additional Cities Served: Fountain, Monument, Florence, Palmer Lake, Buena Vista, Cripple Creek
Moving Services
- Local Moves
- LongDistance Moves
- International Moves
- Military & Government Moves
- Senior Moves
- Corporate Relocation
- Office Moves
- Packing Supplies
- Storage Services
- Furniture Moving Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Johnson Storage & Moving Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.47/10
Nationwide Average: 8.44/10
Johnson Storage & Moving Co has predominately negative feedback with numerous complaints about damaged items and poor service, though there are a few instances of high praise for their moving services.
Recent Reviews Mention...
“move went smoothly and everything arrived in perfect condition”
“great work by movers”
“hard working and professional crew”
2. Punctuality
5.08/10
Nationwide Average: 8.07/10
Johnson Storage & Moving Co experiences significant challenges with on-time arrivals and consistency, though there are a few occasions where they meet their commitments promptly.
Recent Reviews Mention...
“they were right on time”
“called and told us when leaving”
“crew showed up unprepared without floor protection ”
3. Affordability
4.23/10
Nationwide Average: 7.69/10
Johnson Storage & Moving Co generally leaves customers dissatisfied with the high costs associated with their moving services, though a rare review does highlight them as budget-friendly.
Recent Reviews Mention...
“spent close to $20,000”
“Would have been cheaper to buy brand new”
“had to pay out of my pocket over $13,000 USD”
4. Communication
5.35/10
Nationwide Average: 7.53/10
Johnson Storage & Moving Co exhibits a primarily negative sentiment among customers, with complaints about lack of responsiveness and ineffective communication, despite a few mentions of exceptional service from individual employees.
Recent Reviews Mention...
“front office communicated well”
“hard to keep everyone informed”
“no callbacks from Operations Manager ”
5. Stick to Prices
2.43/10
Nationwide Average: 5.99/10
Johnson Storage & Moving Co consistently fails to uphold their financial agreements, resulting in extra charges, double billing, and not honoring contracts or insurance terms.
Recent Reviews Mention...
“refuse to take accountability”
“quoted solution not provided, poor follow-up ”
“assured me financially but did not follow through”
6. Speed
5.97/10
Nationwide Average: 8.58/10
Johnson Storage & Moving Co is predominantly criticized for its slow and inefficient services, with multiple complaints about delays and lack of professionalism, despite a couple of reports of satisfactory performance.
Recent Reviews Mention...
“packed things in a rush”
“did the job very quickly”
“movers took nearly all day”
7. Friendliness
7.32/10
Nationwide Average: 8.91/10
Johnson Storage & Moving Co receives mixed feedback, with experiences ranging from extremely polite and professional conduct to instances of rudeness and disrespect.
Recent Reviews Mention...
“Courteous and work tirelessly”
“very pleased with the crew”
“totally rude and disrespectful”
8. Will Hire Again
5.9/10
Nationwide Average: 8.18/10
Johnson Storage & Moving Co faces significant discontent from many customers, though a small group appears highly satisfied and willing to use their services again.
Recent Reviews Mention...
“would not hire again due to damage”
“would hire this company again because everything went smoothly”
“would highly recommend them for every move”
9. Professionalism
6.06/10
Nationwide Average: 8.31/10
Johnson Storage & Moving Co appears to struggle significantly, with frequent mentions of unprofessional behavior, misconduct, and mishandling, despite some instances of effective management and exceptional service.
Recent Reviews Mention...
“Professional”
“very professional”
“crew was professional”
10. Conflict Handling
2.12/10
Nationwide Average: 4.07/10
Johnson Storage & Moving Co demonstrates a consistent lack of effort in addressing and rectifying customer complaints, ranging from denying claims to not offering satisfactory resolutions for damages and lost items.
Recent Reviews Mention...
“still dealing with valuation company”
“They’re willing to help no matter what”
“refuse to take accountability”
11. Precision & Care
4.67/10
Nationwide Average: 8.01/10
Johnson Storage & Moving Co overwhelmingly receives negative feedback for causing significant damage to furniture and belongings during moves, despite a few customers noting careful packing and handling.
Recent Reviews Mention...
“beautiful table and lamp broke”
“everything arrived in perfect condition”
“great attention to detail”
Customer Insights
Cost: $ 14616.00 from 3 reviews
Local Move Duration: 7 hours from 5 reviews
Interstate Move Duration: 5 days from 9 reviews
Great Crew Members
| Juan | smooth walk through and plan execution |
| Juan | Juan's crew provided the best moving experience |
| Juan | Juan's crew was awesome and professional |
| Christopher, A/C, Derrick, Melissa, Juan, Alex, Manny | hard working and professional, handled furniture with care |
| Chris, AC, Thaddeus | awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Johnson Storage & Moving Co
4225 Sinton Rd, Colorado Springs, CO, 80907
(719) 594-9887
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