PODS Moving & Storage has been in business for nearly 25 years and offers personalized moving and storage solutions in the United States, Canada, Australia, and the United Kingdom. With a comprehensive range of services including local and long-distance moving, on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping, PODS aims to provide flexibility and convenience for their customers. The company also offers multiple container sizes (8-foot, 12-foot, and 16-foot) to accommodate different needs and collaborates with trusted local labor providers in Colorado Springs, CO for packing and loading support.
PODS Moving & Storage
based on 400+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Fountain, Monument, Salida, Florence, Palmer Lake, Pagosa SpringsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.5/10
Nationwide Average: 8.44/10
PODS Moving & Storage elicits polarized feedback with a mix of customers praising their great customer service, secure moving process, and professional management, while others criticize them for poor service quality, misquoting prices, and damaging items, reflecting a contentious reputation in the moving and storage industry.
Recent Reviews Mention...
“outrageous cost for moving service”
“great communication and felt secure”
“quality of service was sufficient but had issues”
2. Punctuality
5.65/10
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with customers experiencing both timely service and significant delays in delivery and pickup.
Recent Reviews Mention...
“had to stay on top of their schedule, issues with delivery timing”
“pod not delivered on time or scheduled day”
“everything happened exactly according to plan”
3. Affordability
4.04/10
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives poor feedback due to high prices, unexpected charges, and cost-related issues, although a few customers find it to provide good value.
Recent Reviews Mention...
“service was more expensive than alternatives”
“they're also unnecessarily expensive”
“needed more containers than estimated, extra costs incurred”
4. Communication
4.39/10
Nationwide Average: 7.53/10
PODS Moving & Storage seems to have split feedback, with some customers praising excellent service and others highlighting significant difficulties in getting responses and managing customer service interactions.
Recent Reviews Mention...
“great communication”
“constant need to follow up with customer care”
“excellent customer service and support”
5. Stick to Prices
1.91/10
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly receives negative feedback for frequently charging more than initially quoted, failing to honor agreements, and issuing unauthorized or incorrect charges.
Recent Reviews Mention...
“Pricing was what was quoted”
“refused to honor the agreement and price”
“charged different amounts than quoted”
6. Speed
4.27/10
Nationwide Average: 8.58/10
PODS Moving & Storage consistently faces criticism for significant delays, including extended wait times for container pick-up and repeated delays in deliveries.
Recent Reviews Mention...
“nearly 2 months without any movement”
“Extended wait time for container pick up.”
“delivery was significantly delayed”
7. Friendliness
7.69/10
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for the courteous and professional demeanor of their staff, though there are a few reports of rude behavior.
Recent Reviews Mention...
“most drivers were courteous and helpful”
“They were professional and courteous both on the phone and in person”
“staff were polite and helpful”
8. Will Hire Again
4.64/10
Nationwide Average: 8.18/10
PODS Moving & Storage has received a notable number of negative reviews from customers expressing a strong reluctance or refusal to use their services again, alongside a smaller group of highly satisfied customers who enthusiastically endorse rehiring the company.
Recent Reviews Mention...
“would not hire again due to high cost”
“recommend this company and would hire again”
“wouldn't use them again for this type of move”
9. Professionalism
6.51/10
Nationwide Average: 8.31/10
PODS Moving & Storage receives a mixed reception, with many praising the knowledge, courtesy, and professionalism of its drivers and staff, yet a notable minority reporting experiences of unprofessional behavior, rude service, and poor customer handling.
Recent Reviews Mention...
“knowledgeable and professional”
“professional and courteous both on the phone and in person”
“delivery drivers were awesome”
10. Conflict Handling
2.28/10
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly demonstrates a lack of commitment to resolving customer issues, despite a few instances of satisfaction being reported.
Recent Reviews Mention...
“so difficult to solve a problem with”
“admitted lying but didn't rectify”
“Refused to take responsibility for damages”
11. Precision & Care
5.55/10
Nationwide Average: 8.01/10
PODS Moving & Storage has mixed reviews with instances of significant damage to belongings and property, but also numerous reports of carefully handled items arriving in perfect condition.
Recent Reviews Mention...
“Damaged my yard and irrigation tubing”
“both my bikes have damages”
“Goods inside damaged due to rough handling.”
Customer Insights
Cost: $ 1177.00 from 3 reviews
Interstate Move Duration: 6 days from 3 reviews
Great Crew Members
| Rogelio Rodriguez, Steve Krause | Rogelio is a master at equipment operation |
| Rogelio | Rogelio Rodriguez was super professional |
| Danny D | wanted to give a shout out to our driver Danny D |
| Alberto | actually cancelled my order |
| Phyllis | Phyllis was helpful and made the process easier |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
722 Clark Pl, Colorado Springs, CO, 80915
(877) 770-7637
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Additional Resources
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