Family Movers is a moving company based in Denver, Colorado with over 10 years of experience in the industry. This father and son team specializes in both local and long-distance services, treating customers like family and ensuring belongings are handled with care and respect. In addition to moving services, Family Movers offers packing and unpacking, storage, real estate resources, moving protection, auto transport, service packages, and free shrink wrap. They are also licensed and bonded for customers' protection and peace of mind, and are members of the Better Business Bureau.
Family Movers
About Family Movers
Additional Cities Served: Aurora, Lakewood, Thornton, Westminster, Centennial, BroomfieldShow More >
Moving Services
- Local moving
- Long distance moving
- Commercial moving
- Residential moving
- Last minute moving
- Packing and unpacking
- Storage
- Moving protection
- Auto transport
- Free moving boxes service
Colorado Moving License
Inactive
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Summarized Review of Family Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.33/10
Nationwide Average: 8.44/10
Family Movers yields mixed reviews but tends to be positively viewed with many customers describing outstanding, seamless, and stress-free moving experiences, despite some reports of poor service and unprofessional behavior.
Recent Reviews Mention...
“awesome job with my move”
“will not use their service again”
“showed up late and unprepared”
2. Punctuality
7.33/10
Nationwide Average: 8.07/10
Family Movers is highly regarded for consistently being on time or early, with only a few instances of tardiness or failure to show up.
Recent Reviews Mention...
“showed up 5 hours later than scheduled”
“on time”
“timely”
3. Affordability
8.64/10
Nationwide Average: 7.69/10
Family Movers is generally perceived as providing great value with competitive and fair pricing, despite a few mentions of being expensive.
Recent Reviews Mention...
“expensive for the service provided”
“over $200 in milage was the most ever paid”
“very affordable prices”
4. Communication
4.59/10
Nationwide Average: 7.53/10
Family Movers experiences mixed reviews, with some customers praising their polite and prompt interactions, while a significant number report issues such as ignored calls and lack of responsiveness.
Recent Reviews Mention...
“no response when contacting driver”
“will not answer calls or voicemails about the issue”
“left numerous messages without a word back”
5. Stick to Prices
5.84/10
Nationwide Average: 5.99/10
Family Movers receives mixed feedback, with some customers appreciating their honesty and transparency, while others criticize them for unexpected costs and not adhering to initial quotes.
Recent Reviews Mention...
“charged me an additional $600 unexpectedly”
“no mention of changing quoted prices”
“Did not stick to quoted prices”
6. Speed
8.57/10
Nationwide Average: 8.58/10
Family Movers generally receives high praise for completing moves quickly and efficiently, with only a few complaints about slowing down the process.
Recent Reviews Mention...
“completed move quickly”
“worked hard”
“the move was described as efficient”
7. Friendliness
8.18/10
Nationwide Average: 8.91/10
Family Movers overwhelmingly receives positive recognition for their courteous, professional, and cheerful demeanor, despite a few negative experiences regarding disrespect and unprofessional behavior.
Recent Reviews Mention...
“they were friendly despite the situation”
“they were disrespectful”
“all very friendly, pleasant, and respectful”
8. Will Hire Again
6.9/10
Nationwide Average: 8.18/10
Family Movers displays a marked polarization in customer sentiment, with a significant number of customers expressing strong loyalty and satisfaction, willing to use their services again, each as fervently as those stating they would not due to various dissatisfactions.
Recent Reviews Mention...
“would use them again for a future move”
“will not use their service again”
“likely wouldn't hire again due to issues”
9. Professionalism
5.95/10
Nationwide Average: 8.31/10
Family Movers displays a polarized reputation with numerous complaints about unprofessional behavior and an excessive focus on tipping, though equally balanced by praises for the crew's professionalism, hard work, and polite conduct.
Recent Reviews Mention...
“tipped the drivers despite issues”
“complained about previous job”
“unprofessional behavior”
10. Conflict Handling
1.4/10
Nationwide Average: 4.07/10
Family Movers consistently shows a lack of effort to address and resolve customer complaints, including ignoring communications and refusing to take responsibility for damages.
Recent Reviews Mention...
“no response when contacting driver”
“did nothing to remedy the situation of the damaged TV”
“Did not try to right the wrong effectively”
11. Precision & Care
7.11/10
Nationwide Average: 8.01/10
Family Movers has mixed reviews, with several instances of careful handling and customer satisfaction, contrasted by numerous reports of damage and mishandling.
Recent Reviews Mention...
“really took care with my items”
“my items went missing”
“complained about previous job affecting their performance”
Customer Insights
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
| Caleb | Caleb worked hard and efficiently |
| Armando | Armando and his crew thanked for professionalism and efficiency |
| Mario, Luis, Alex, Rafael | Super hard working, friendly, and positive |
| Estevon, Juan, Alex | head and shoulders above all others |
| Jose, Ramone | great at moving and Ramone helped collect lost cash |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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