If you're looking for a moving company that is fast, affordable, and provides quality service, then don't take your chances with the average business. Gentle Hands Moving has been helping families and businesses in the Denver, CO metropolitan area with relocation needs for over ten years. Whether you’re moving across town or the state, no job is too small or too large for the excellent team of Gentle Hands Movers. These professionals work diligently every step of the way so things are done quickly and efficiently. From packing your chinaware and wrapping up furniture to loading and unloading, Gentle Hands Moving will make sure to give your valuables and property the utmost care from start to finish.
Gentle Hands Moving
About Gentle Hands Moving
Additional Cities Served: Lakewood, Thornton, Arvada, Westminster, Centennial, BoulderShow More >
Moving Services
- Local Moving Services
- Long Distance Moving
- Storage Rental Services
- Commercial Business Moves
- Piano Movers
- Household Movers
- Movers Delivery Services
- Pool Tables Delivery
- Moving Labor Services
- White Glove Moving
Colorado Moving License
Inactive
Last Checked: 03/18/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gentle Hands Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.95/10
Nationwide Average: 8.44/10
Gentle Hands Moving has highly polarized reviews, with many customers praising their excellent service and professionalism, but a significant number express deep dissatisfaction over issues such as damages, lack of professionalism, and reliability.
Recent Reviews Mention...
“far exceeded expectations for the best move possible”
“Scam artists, overcharged, and terrible experience”
“10/10 service and attitude!”
2. Punctuality
7.72/10
Nationwide Average: 8.07/10
Gentle Hands Moving predominantly struggles with timely arrivals and communication, as evidenced by multiple reports of significant delays and no-shows.
Recent Reviews Mention...
“Showed up 3 hours late with no communication”
“team showed up late without notice”
“gave me a call 30 minutes ahead of time, arrived promptly”
3. Affordability
6.58/10
Nationwide Average: 7.69/10
Gentle Hands Moving is generally criticized for overcharging, unexpected higher rates than quoted, and hidden fees, though some customers do find their pricing reasonable.
Recent Reviews Mention...
“Overcharged and much higher than quoted rate”
“bill would be double in price ”
“actually under budget”
4. Communication
5.73/10
Nationwide Average: 7.53/10
Gentle Hands Moving frequently neglects customer calls and fails to provide timely updates or responses, despite a few instances of praised communication efficiency.
Recent Reviews Mention...
“They never called me back”
“Ignored communication and gave no contract”
“Poor service in setting expectations and follow-up”
5. Stick to Prices
4.14/10
Nationwide Average: 5.99/10
Gentle Hands Moving frequently fails to honor their initial quotes, often attempting to modify prices or requiring advance payments that suggest significant pricing inconsistencies.
Recent Reviews Mention...
“Did not stick to the quoted price”
“It was double the price”
“admitted mistake and honored original price”
6. Speed
9.51/10
Nationwide Average: 8.58/10
Gentle Hands Moving experiences varied customer feedback, with several clients praising their quick and efficient service, while others report significant delays and issues with reliability.
Recent Reviews Mention...
“seamless quick move”
“Move took twice as long as estimated”
“loaded and unloaded so efficiently and quick”
7. Friendliness
9.61/10
Nationwide Average: 8.91/10
Gentle Hands Moving generally provides a highly amiable and professional service, marred by a few instances of unprofessional behavior.
Recent Reviews Mention...
“Thanks fellas!!”
“Crew came back from lunch smelling of weed”
“The movers were very friendly”
8. Will Hire Again
8.86/10
Nationwide Average: 8.18/10
Gentle Hands Moving receives mixed feedback, with a notable division between customers who express strong loyalty and satisfaction, and those firmly stating they would not reengage their services.
Recent Reviews Mention...
“would definitely hire again”
“Would not book this company again”
“Would recommend them and would hire again”
9. Professionalism
9.15/10
Nationwide Average: 8.31/10
Gentle Hands Moving experiences fluctuating reviews but leans towards a predominantly positive outlook characterized by glowing commendations of their professionalism, despite a few significant concerns regarding unprofessional behavior.
Recent Reviews Mention...
“Unprofessional behavior from the moving crew”
“Assisted in packing and disassembling professionally”
“friendly professional movers”
10. Conflict Handling
1.57/10
Nationwide Average: 4.07/10
Gentle Hands Moving demonstrates a significantly poor effort in addressing and rectifying customer complaints, with an exception of a single incident where they repaired a cabinet door.
Recent Reviews Mention...
“Did not respond to dissatisfaction and delayed refund”
“No follow-up from management despite requests”
“Did not correct their mistakes”
11. Precision & Care
8.94/10
Nationwide Average: 8.01/10
Gentle Hands Moving shows a polarized performance where numerous customers experienced exceptional caution and attentiveness towards their belongings, while others reported significant damages and mishandling.
Recent Reviews Mention...
“No damages”
“Some of our items were also damaged”
“very careful with our expensive desks”
Customer Insights
Local Move Duration: 2 hours from 15 reviews
Great Crew Members
| David, T, D | far exceeded expectations and made the move quick |
| Nick, Ryan | Nick & Ryan were the best! |
| Nick, Gabe, Shawn | did a professional job and were great to work with |
| Nick,Jeff | fantastic job and great handling of items |
| David, Sean, Craig | David and Sean made heavy lifting look easy, and Craig was great with the details. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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