Great Plains Moving and Storage, a trusted moving and storage company based in Brighton and Denver, Colorado, offers comprehensive moving services to residential and commercial customers. With over 120 years of service, they offer local, nationwide, and international moves as they are part of the North American Van Lines family. The company's primary service areas include Brighton, Denver, and Colorado Springs in Colorado state. They pride themselves on offering customized moving plans, adjusting them according to customers' needs. They also provide warehousing services in their state-of-the-art storage sites in Denver and Colorado Springs. Offering Denver, CO moving services, the company continuously emphasizes their strong commitment to ensuring excellent customer service and contributing to their local community.
Great Plains Moving and Storage
About Great Plains Moving and Storage
Additional Cities Served: Aurora, Brighton, Wheat Ridge, Lafayette, Erie, LouisvilleShow More >
Moving Services
- Residential moving
- Commercial moving
- Specialty moving
- Warehousing
- Local moving
- Longdistance moving
- International moving
- Packing services
- Storage services
- Crosscountry moving
Authorized
for Interstate Moves
Last Checked: 07/21/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Great Plains Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Great Plains Moving and Storage predominantly receives negative feedback for issues such as high prices lacking value, poor service, damage to items, and customer dissatisfaction, though a few reviews highlight great service and satisfaction.
Recent Reviews Mention...
“great communication, super professional and friendly”
“Best service I've ever had”
“GPMS was absolutely the best”
2. Punctuality
Nationwide Average: 8.07/10
Great Plains Moving and Storage consistently underperforms, with numerous reports of late arrivals and significantly delayed services.
Recent Reviews Mention...
“the crew was right on time”
“moving team arrived as scheduled”
“they have been timely”
3. Affordability
Nationwide Average: 7.69/10
Great Plains Moving and Storage generally receives negative feedback due to high prices and instances of charging significantly more than initial quotes, despite a few reviews mentioning competitive pricing.
Recent Reviews Mention...
“the binding estimate was very reasonable”
“not worth the 13 thousand dollars spent”
“Prices are high”
4. Communication
Nationwide Average: 7.53/10
Great Plains Moving and Storage overwhelmingly struggles with returning calls, providing updates, and resolving issues, with only a few instances of satisfactory communication noted.
Recent Reviews Mention...
“kept me posted on all updates”
“Sergio and Liz made my move easy and simple”
“they don't return calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Great Plains Moving and Storage frequently does not honor their initial quotes, leading to numerous instances of additional charges and dissatisfaction among customers.
Recent Reviews Mention...
“gave accurate estimates”
“binding estimate provided and honored”
“lied about delivery attempt”
6. Speed
Nationwide Average: 8.58/10
Great Plains Moving and Storage overwhelmingly received negative feedback for their slow service, with complaints about extensive delays, prolonged loading and unloading times, and infrequent instances of faster service.
Recent Reviews Mention...
“delivery couldn’t have gone smoother”
“worked quickly”
“took 7 hours with only two people”
7. Friendliness
Nationwide Average: 8.91/10
Great Plains Moving and Storage exhibits a polarized performance with instances of exceptional politeness and efficiency contrasted by experiences of unprofessionalism and perceived rudeness.
Recent Reviews Mention...
“super professional and friendly”
“positive attitude throughout the process”
“guys were great”
8. Will Hire Again
Nationwide Average: 8.18/10
Great Plains Moving and Storage overwhelmingly receives negative feedback, with most customers expressing a strong reluctance to use their services again.
Recent Reviews Mention...
“Highly recommend”
“Would recommend them to everyone”
“would recommend their company to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Great Plains Moving and Storage frequently faces criticism for lacking proper inventory processes, engaging in unprofessional behavior, and inadequately training their packers, although there are occasional praises for individual team member's professionalism.
Recent Reviews Mention...
“super professional”
“professional mover without all the worries”
“crew conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Great Plains Moving and Storage overwhelmingly displays a consistent lack of responsibility, effort, and follow-through in addressing customer complaints and rectifying issues, despite limited attempts by individual staff members.
Recent Reviews Mention...
“did not respond after multiple calls and left me with damage”
“trys to solve the problem”
“did not attempt to rectify the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Great Plains Moving and Storage predominantly receives criticism for damaging belongings, with multiple reports of mishandled, broken, or improperly packed items, despite a few accounts of satisfactory service.
Recent Reviews Mention...
“driver rubbed the front left of my Impala”
“items were handled with care”
“they were extremely careful”
Customer Insights
Local Move Duration: 11 hours from 4 reviews
Interstate Move Duration: 10 days from 8 reviews
Great Crew Members
Elisabeth, Sergio | great communication, professional and friendly |
Sergio, Liz | Sergio and Liz made my 1st big move easy |
Chad, Liz | Chad and Liz provided gold standard service |
Liz | Liz was communicative and helpful throughout the process |
Chad, Liz | Chad is knowledgeable, Liz made sure we were comfortable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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