Collegeboxes, a division of U-Haul, began as a student-run business at Duke University in 1999 and now provides full-service storage and shipping services to thousands of students across the country. They offer a seamless moving experience by providing in-room pickup and delivery for students needing items shipped or stored. The company is endorsed by school administrators and utilizes U-Haul trucks, U-Box containers, U-Haul storage rooms, Moving Help, and WebSelfStorage Business Platform. Their services include storage and shipping, study abroad storage, ship to school, direct shipping, and international shipping. If you are considering other moving options in the area, you can find a comprehensive list of expert moving services in Wellington, CO. Collegeboxes also focuses on sustainability by offering reusable moving boxes and reducing CO2 emissions with fewer vehicle trips.
Collegeboxes at U-Haul of Huntington Hills
About Collegeboxes at U-Haul of Huntington Hills
Additional Cities Served: Timnath
Moving Services
- Storage & Shipping
- Study Abroad
- Ship to School
- Direct Shipping
- International Shipping
- Online Account Management
- Pickup & Delivery
- Barcode Tracking & Live Updates
- Declared Valuation Protection
- Collegeboxes Supply Kit
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Summarized Review of Collegeboxes at U-Haul of Huntington Hills
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Collegeboxes at U-Haul of Huntington Hills receives predominantly negative feedback, with numerous customers reporting poor service, though a few highlight satisfactory experiences possibly due to recent changes in management.
Recent Reviews Mention...
“received the worst ever service”
“Recent change in management but service was highly satisfactory”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Collegeboxes at U-Haul of Huntington Hills struggles significantly, with numerous complaints about delayed services and missed appointments outweighing the few instances of timely service.
Recent Reviews Mention...
“showed up on time for my appointment”
“they have always had my equipment ready on time”
“they failed to provide the scheduled service”
3. Affordability
Nationwide Average: 7.69/10
Collegeboxes at U-Haul of Huntington Hills is generally perceived as financially burdensome by customers, citing unexpectedly high costs and unwarranted charges.
Recent Reviews Mention...
“dealer made things financially difficult”
“extremely expensive refueling charge”
“Saved ourselves $250 by not going with the company”
4. Communication
Nationwide Average: 7.53/10
Collegeboxes at U-Haul of Huntington Hills overwhelmingly received negative feedback for unhelpful interactions, lack of responsiveness, and generally poor customer service, despite a few instances of commendation for pleasant staff.
Recent Reviews Mention...
“every contact was painful and unhelpful”
“Management is trash.”
“staff was pleasant and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Collegeboxes at U-Haul of Huntington Hills overwhelmingly demonstrates a pattern of not honoring their original quoted prices or booking commitments, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“was quoted four different drop off fees”
“they switched our reservation efficiently”
“did NOT have the ubox we reserved”
6. Speed
Nationwide Average: 8.58/10
Collegeboxes at U-Haul of Huntington Hills consistently underperforms, with reports of significantly longer than estimated moving times, slow service during past visits, employees leaving for extended periods, and jobs not being completed.
Recent Reviews Mention...
“took 3.5 hours instead of the 2 hours estimated”
“extremely slow on all past visits”
“employees left and didn't return for 20min”
7. Friendliness
Nationwide Average: 8.91/10
Collegeboxes at U-Haul of Huntington Hills has mixed reviews with some customers experiencing exceptionally helpful and courteous service, while a significant number report encounters with unfriendly and unhelpful staff.
Recent Reviews Mention...
“they didn't care about my issues”
“ZERO HELP implies unfriendly service.”
“staff working hard to satisfy every customer”
8. Will Hire Again
Nationwide Average: 8.18/10
Collegeboxes at U-Haul of Huntington Hills overwhelmingly receives negative feedback, with many customers expressing they would not return or recommend their services due to various issues and negative experiences.
Recent Reviews Mention...
“will never rent from U-Haul again”
“Management is trash, would not hire again.”
“would definitely recommend this location”
9. Professionalism
Nationwide Average: 8.31/10
Collegeboxes at U-Haul of Huntington Hills is widely criticized for rude and unprofessional behavior, including a lack of responsibility, knowledge, and cleanliness, along with unhelpfulness and a generally unorganized approach.
Recent Reviews Mention...
“implied rude behavior and unprofessionalism”
“Management is trash.”
“installer did not demonstrate cleanliness or professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Collegeboxes at U-Haul of Huntington Hills overwhelmingly demonstrates a lack of effort to address and rectify customer issues, with exceptions being rare instances of financial compensation.
Recent Reviews Mention...
“no effort to rectify the situation”
“did not attempt to resolve the booking issue”
“didn't remedy issue with the installation”
11. Precision & Care
Nationwide Average: 8.01/10
Collegeboxes at U-Haul of Huntington Hills has been criticized for poor installation practices, losing belongings, and issues with vehicle handling.
Recent Reviews Mention...
“poor installation left wiring near hot parts”
“lost all my son's belongings.”
“car left in reverse, resulting in difficulty starting.”
Great Crew Members
Anthony | Anthony did a great job in the chaos |
Jeremiah, Tim, Sam | thanks to Jeremiah, now Tim and Sam |
Jeremiah | Extraordinarily pleasant interaction, very decent, big heart. |
Luke | Luke gave me a great truck with no glitches |
Guy with the bushy beard and dark hair | quick and knows what he's doing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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