Founded in 2013, The Good Move is a licensed and insured moving company based in Lafayette, Colorado. Locally-owned and operated by Louisville-native Brian Richards, the company has built a strong reputation in Boulder County. The Good Move provides residential and commercial moving services, handling jobs of various sizes and complexities. Their professional team is also available for packing services and labor assistance for tasks such as unloading PODs or moving items within your house. With a commitment to providing quality service, The Good Move ensures stress-free and pleasant moving experiences for their clients. If you're looking for the best Thornton, CO moving services options available, don't forget to check out other reliable companies in the area.
The Good Move, LLC
About The Good Move, LLC
Additional Cities Served: Thornton, Arvada, Westminster, Boulder, Longmont, BroomfieldShow More >
Moving Services
- Residential moving
- Commercial moving
- Packing services
- Labor services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Small moving services
- Piano moving services
- Lastminute moving services
Colorado Moving License
Active
Last Checked: 03/18/22Awards
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Summarized Review of The Good Move, LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Good Move, LLC receives widespread praise for their professionalism, promptness, and exceptional moving services, despite a few complaints about service and damages.
Recent Reviews Mention...
“Brian and his crew did great work”
“Francisco and Benjamin did a fast, efficient job”
“great service ”
2. Punctuality
Nationwide Average: 8.07/10
The Good Move, LLC consistently demonstrates timely arrivals with most reviews praising their on-time performance, despite a few instances of delays communicated or caused by unexpected issues.
Recent Reviews Mention...
“they were punctual”
“they showed up on time”
“on time”
3. Affordability
Nationwide Average: 7.69/10
The Good Move, LLC generally offers fair and competitive pricing, though there have been instances of billing issues and charges exceeding estimates.
Recent Reviews Mention...
“I was on a budget and they respected that”
“very reasonable priced”
“Worth every penny”
4. Communication
Nationwide Average: 7.53/10
The Good Move, LLC has shown inconsistency, with some customers praising their promptness and flexibility while others complain about unresponsiveness and poor follow-up.
Recent Reviews Mention...
“We were informed every step of the way”
“courteous and receptive to directions”
“good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
The Good Move, LLC has mixed reviews with several customers praising their adherence to budgets while others criticize them for overcharging and not honoring the initial quotes.
Recent Reviews Mention...
“stuck to the quoted prices”
“and on budget”
“no surprise charges”
6. Speed
Nationwide Average: 8.58/10
The Good Move, LLC is predominantly viewed as efficient and quick, despite a few criticisms regarding slowness and inefficiency.
Recent Reviews Mention...
“Fast, efficient move”
“very efficient in packing”
“quick”
7. Friendliness
Nationwide Average: 8.91/10
The Good Move, LLC is consistently recognized for their respectful, polite, and friendly demeanor, with nearly all customers highlighting their pleasant and professional service, aside from one overall negative experience that did not specifically address friendliness.
Recent Reviews Mention...
“Thanks to all of you!”
“courteous and receptive”
“they are friendly ”
8. Will Hire Again
Nationwide Average: 8.18/10
The Good Move, LLC enjoys overwhelmingly positive feedback, with the vast majority of customers expressing high satisfaction and a strong inclination to use their services again, alongside a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would hire Brian and his crew again”
“would hire Francisco and Benjamin again”
“would contact them first for future moves”
9. Professionalism
Nationwide Average: 8.31/10
The Good Move, LLC received mixed reviews, with multiple clients highlighting the crew's hard work and professionalism, yet equally noting significant issues such as negligence, untrained personnel, and rude behavior.
Recent Reviews Mention...
“the crew conducted themselves professionally”
“impressed with their knowledge and efficiency”
“conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
The Good Move, LLC demonstrates a mixed response, with one instance of prompt resolution contrasted by several accounts of refusal or failure to address issues.
Recent Reviews Mention...
“Brian fixed the issue with under-bed drawers promptly”
“discovered and addressed a leaking sprinkler”
“went above & beyond expectations”
11. Precision & Care
Nationwide Average: 8.01/10
The Good Move, LLC generally provides diligent and careful service, despite a few reports of significant damage.
Recent Reviews Mention...
“handled my valued family heirlooms very well”
“took great care in moving the furniture and appliances”
“handled items with care”
Customer Insights
Local Move Duration: 4 hours from 13 reviews
Great Crew Members
| Brian | Brian and his crew were absolutely great |
| Francisco, Benjamin | fast, efficient, and knowledgeable in moving items |
| Brian,Alex | courteous, receptive, and efficient |
| Brian | has helped me move since my college years |
| Rick, Tony | excellent in all aspects, courteous, professional, careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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