U-Pack is a moving company that has been in business since 1997, providing long-distance moving services for various situations. The company's service area covers nationwide locations, with a focus on customer support and experienced consultants. U-Pack offers door-to-door moves for homes of all sizes, providing flexible service options like door-to-door delivery, storage, and guaranteed transit. Their services are designed to fit your budget, with fuel costs included in the rates. Distinguishing itself from other Fort Collins, CO moving companies, U-Pack prides itself on its friendly and helpful customer support, and online resources for every step of the moving process.
U-Pack
Very Good
based on 240+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Greeley, Longmont, Loveland, Windsor, Johnstown, Fort MorganShow More >
Moving Services
- Long Distance Moving
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Military Moves
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USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/15/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.86/10
Nationwide Average: 8.44/10
U-Pack is highly regarded by customers for its professionalism, reliable and hassle-free moving services, with only occasional dissatisfaction related to pricing or specific service issues.
Recent Reviews Mention...
“great overall experience with U-Pack”
“one of the best experiences I've ever had”
“move was easy and painless”
2. Punctuality
8.1/10
Nationwide Average: 8.07/10
U-Pack generally delivers and picks up trailers and containers on time, with numerous customers praising their timely service, though a few have experienced delays.
Recent Reviews Mention...
“trailer was dropped on time”
“on time with great service”
“Showed up when they said they would”
3. Affordability
8.82/10
Nationwide Average: 7.69/10
U-Pack generally receives high praise for its competitive pricing, offering services perceived as less expensive and more cost-effective than competitors, while a few outliers find it more expensive than desired.
Recent Reviews Mention...
“price...is very competitive”
“Affordable service”
“they were by far the least expensive”
4. Communication
8.62/10
Nationwide Average: 7.53/10
U-Pack consistently receives high praise for being responsive, informative, and providing excellent customer service, though there are a few isolated reports of unhelpful service and confusing information.
Recent Reviews Mention...
“representative was...informative”
“text updates were excellent”
“very responsive and easy to reach via phone”
5. Stick to Prices
8.64/10
Nationwide Average: 5.99/10
U-Pack consistently fulfilled their commitments, with customers praising the company for honesty, no hidden fees, and accurate pricing adjustments, ensuring clients pay for only what they use and stay within budget.
Recent Reviews Mention...
“did everything they promised”
“Performed exactly as promised.”
“Pricing had no hidden or unexpected changes”
6. Speed
7.49/10
Nationwide Average: 8.58/10
U-Pack generally provides swift and efficient service, with occasional delays that do not reflect the typical customer experience.
Recent Reviews Mention...
“trailer arrived early by a couple days”
“Took an additional 5 days to move out our belongings.”
“were ready with our trailer within 48 hours”
7. Friendliness
9.44/10
Nationwide Average: 8.91/10
U-Pack consistently receives praise for their kind and helpful team, with customers highlighting the professionalism, courtesy, and exceptional friendliness of both the representatives and drivers, contributing to a positive moving experience.
Recent Reviews Mention...
“everyone was kind and helpful”
“representative and drivers were very friendly”
“driver was professional and friendly”
8. Will Hire Again
8.5/10
Nationwide Average: 8.18/10
U-Pack generally enjoys a high likelihood of repeat business, with numerous customers expressing strong intentions to both recommend and reuse the company's services despite a few instances of dissatisfaction.
Recent Reviews Mention...
“definitely recommend U-Pack”
“what will bring me back”
“very satisfied with the move”
9. Professionalism
9.08/10
Nationwide Average: 8.31/10
U-Pack consistently receives praise for its drivers and staff, who are described as extremely helpful, courteous, skilled, and attentive, contributing to a highly professional moving experience.
Recent Reviews Mention...
“drivers...extremely helpful”
“driver was professional”
“professional drivers”
10. Precision & Care
8.01/10
Nationwide Average: 8.01/10
U-Pack generally maintains high standards, with the majority of customers reporting intact belongings and minimal damage, though there has been an isolated case of significant item damage.
Recent Reviews Mention...
“all stuff arrived intact and in great condition”
“handled everything appropriately”
“very little damage due to careful planning”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
6850 E 45th St, Loveland, CO, 80538
(844) 611-4582
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