Colonial Moving & Storage is a professional moving company with over 50 years of experience serving Connecticut. It’s fully licensed and insured to provide local and long-distance services from anywhere in the state to anywhere in the country. With its presence in Hartford, Colonial Moving & Storage is an expert in moving all kinds of residential and commercial items. Its professional movers have the experience and skill to move pianos and other specialty items. In addition, Colonial Moving & Storage also provides services for students moving off to college or coming home for the holidays, standing as an excellent choice amongst the movers in Hartford, CT. And with its storage solutions that provide extra space for in-between homes or during a renovation or remodeling project, Colonial Moving & Storage is an all-in-one logistical solution for moving and relocation.
Colonial Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Colonial Moving & Storage
Additional Cities Served: Waterbury, Danbury, New Britain, Bristol, Meriden, ChicopeeShow More >
Moving Services
- Local Moving
- LongDistance Moving
- OutofState Moving
- College Moving
- Office Moving
- Piano Moving
- Storage
- Packing
Connecticut Moving License
Active
Last Checked: 04/28/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Colonial Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Colonial Moving & Storage receives mixed feedback, with some customers praising their exceptional service and professionalism, while others express severe dissatisfaction due to damaged items, unethical practices, and poor experiences.
Recent Reviews Mention...
“Excellent moving company”
“very positive experience”
“very obliging and extremely professional”
2. Punctuality
Nationwide Average: 8.07/10
Colonial Moving & Storage has received mixed feedback, with several customers praising the company for being on time, while a significant number of others have expressed dissatisfaction due to substantial delays and unmet scheduling commitments.
Recent Reviews Mention...
“Moved me in 2 hours timeframe”
“on time”
“Showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Colonial Moving & Storage received mixed reviews, with some customers finding their rates reasonable and good value, while a significant number reported unexpected cost increases and charges well above initial quotes.
Recent Reviews Mention...
“Rates were very competitive and reasonable”
“rates were very reasonable”
“very reasonable in price”
4. Communication
Nationwide Average: 7.53/10
Colonial Moving & Storage exhibits a polarized performance with certain customers praising their responsiveness and thoroughness, while a significant number report major issues with delays, lack of clear communication, and unaddressed concerns.
Recent Reviews Mention...
“they listen, make suggestions”
“responsive and get back to me quickly”
“Brandon made scheduling easy”
5. Stick to Prices
Nationwide Average: 5.99/10
Colonial Moving & Storage has a mixed reputation, with some customers appreciating clear upfront costs, while a significant number report substantial additional charges above the initial quotes.
Recent Reviews Mention...
“Estimate was spot on”
“no hidden costs from original quote”
“will not refund the difference in cost.”
6. Speed
Nationwide Average: 8.58/10
Colonial Moving & Storage receives mixed reviews, with some praising their quick and efficient service while others criticize them for being late, taking excessively long to move, and intentionally slowing down the process.
Recent Reviews Mention...
“efficient”
“very fast move in 2 hours”
“Moved me in 2 hours timeframe”
7. Friendliness
Nationwide Average: 8.91/10
Colonial Moving & Storage consistently receives praise for their polite and courteous staff, despite minor criticism related to an incident causing water damage.
Recent Reviews Mention...
“kind”
“patient and courteous”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Colonial Moving & Storage receives a polarized response with several customers eager to recommend and rehire, but a significant number also expressing strong dissatisfaction and an unwillingness to use their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“went out of their way to help”
“would not hesitate to use in the future”
9. Professionalism
Nationwide Average: 8.31/10
Colonial Moving & Storage generally receives high praise for their professional and courteous behavior, although there have been notable instances of unprofessional conduct reported by some customers.
Recent Reviews Mention...
“team was very professional”
“professional”
“nothing but professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Colonial Moving & Storage generally demonstrates a reluctance to address customer complaints effectively, with most reviews indicating a lack of accountability and refusal to remedy issues, overshadowing the rare instances where they accommodated a customer without dispute.
Recent Reviews Mention...
“went above and beyond for me”
“only reassembled half the beds”
“will not refund the difference and insisted on full payment.”
11. Precision & Care
Nationwide Average: 8.01/10
Colonial Moving & Storage has received mixed reviews, with some customers reporting excellent care and no damage to their belongings, while others claim serious mishandling and damage to their possessions.
Recent Reviews Mention...
“carefully everything was packed”
“careful with my special entertainment center”
“ensured piano and furniture weren't damaged”
Customer Insights
Cost: $ 2710.00 from 11 reviews
Local Move Duration: 4.25 hours from 14 reviews
Interstate Move Duration: 7 days from 7 reviews
Great Crew Members
| Tony, CJ, Christian | extremely hard working, professional, efficient and kind |
| James,T,Ryan | very careful with my prized possessions |
| Brandon | Brandon was very nice to deal with |
| Willie,Luis,Yasel | fantastic during office move |
| Brandon | Brandon ensured we were completely satisfied |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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