Shepard's Moving and Storage is a woman-owned, full-service moving and storage company that has been assisting customers for over 50 years. Based in Bethel, Connecticut, the company offers its services to customers throughout Connecticut and New York. If you're hunting for reliable movers in Bridgeport, CT, they could be among them. Shepard's provides local, long-distance, and international moving services, as well as office moving, storage, and warehousing services. They specialize in private and corporate relocation of household goods and offer a personal relocation coordinator to manage the entire moving process. With over 35,000 sq ft of secure storage space and a resourceful network of partners throughout the country, Shepard's is equipped to handle various moving and storage needs.
Shepard's Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Shepard's Moving and Storage
Additional Cities Served: Stamford, Waterbury, Norwalk, Danbury, New Britain, MiddletownShow More >
Moving Services
- Local moving services
- Long distance moving services
- International moving services
- Office moving services
- First and last mile moving services
- Storage services
- Warehousing services
- Household goods relocation services
- Corporate relocation services
- Inventory management services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Shepard's Moving and Storage?
Error. Please try again later.
Summarized Review of Shepard's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Shepard's Moving and Storage generally receives high praise for their professionalism, efficiency, and the secure handling of belongings, making moves smooth and stress-free, although there is a single mention of dissatisfaction with broken items.
Recent Reviews Mention...
“recommend Shepard's highly and they did not disappoint”
“chose them and am happy”
“Best moving company ever!!”
2. Punctuality
Nationwide Average: 8.07/10
Shepard's Moving and Storage consistently receives high praise for being on time, with customers frequently noting that the crew was prompt, the movers arrived early or exactly when expected, and delivery schedules were adhered to, although there was a single report of a minor delay.
Recent Reviews Mention...
“They were on time”
“crew was there promptly”
“they were punctual”
3. Affordability
Nationwide Average: 7.69/10
Shepard's Moving and Storage is highly valued for their reasonable costs, competitive estimates, overall worth, and generous actions that facilitate community events like fundraisers.
Recent Reviews Mention...
“Worth every penny”
“they were affordable”
“impressed with their competitive estimate”
4. Communication
Nationwide Average: 7.53/10
Shepard's Moving and Storage generally provides exceptional customer service and maintains frequent, responsive contact with clients, though a few instances of poor follow-up have been noted.
Recent Reviews Mention...
“Great customer service”
“constantly contacting me”
“Barb and the scheduling team were responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Shepard's Moving and Storage generally adheres to their initial quotes, with most customers experiencing no change in pricing, though there are instances of discrepancies and charges exceeding the quotes.
Recent Reviews Mention...
“it didn’t change their quote regardless”
“never received a quote despite follow-ups”
“on budget”
6. Speed
Nationwide Average: 8.58/10
Shepard's Moving and Storage generally receives praise for their efficient, quick service, although there was at least one report of overstating the labor involved.
Recent Reviews Mention...
“efficiency suggests speediness”
“super quick job”
“Only took about 30-40 min for the whole truck load”
7. Friendliness
Nationwide Average: 8.91/10
Shepard's Moving and Storage consistently demonstrates a professional and respectful demeanor, with customers frequently noting the genuinely nice, courteous, and extraordinary treatment they receive from the company's staff, which goes above and beyond to ensure a pleasurable experience.
Recent Reviews Mention...
“smiles on their faces at the end of a long day”
“the movers were so nice”
“handled everything professionally”
8. Will Hire Again
Nationwide Average: 8.18/10
Shepard's Moving and Storage has overwhelmingly positive feedback from customers expressing a strong inclination to use their services again, with the exception of a few dissatisfied individuals who faced issues such as lack of response.
Recent Reviews Mention...
“can't recommend Shepard's enough”
“would hire again”
“would definitely go with this company”
9. Professionalism
Nationwide Average: 8.31/10
Shepard's Moving and Storage has received high praise for their courtesy, competence, and the consistently professional demeanor of their moving team.
Recent Reviews Mention...
“professionalism and courtesy”
“high level of service implies professional crew”
“handled everything professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Shepard's Moving and Storage has mixed feedback, with some customers appreciating prompt problem resolution while others experience neglect from the claims department and top management.
Recent Reviews Mention...
“no resolution from claims department”
“Eddie took care of the wet boxes issue”
“CFO did not return my call after dispute”
11. Precision & Care
Nationwide Average: 8.01/10
Shepard's Moving and Storage has a track record of being meticulous and protective of customers' belongings, with consistent praise for their attention to detail and care, despite a single report of an incident involving damage.
Recent Reviews Mention...
“the movers were so meticulous”
“I had no breakage”
“ensured antiques were transported without a scratch”
Great Crew Members
| Frank, Cathy | did a fabulous job and worked with smiles |
| Cesar,Rick | Cesar and Rick were on top of everything |
| Barb | Barb and the scheduling team were kind and responsive |
| Dave, Stephanie | received warmly by Dave and Stephanie stayed in touch |
| Lisa | Lisa did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Shepard's Moving and Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Bridgeport Moving Services
