It’s easy to feel overwhelmed during the moving process, but not if you rely on a trusted Cheshire mover such as Ace Van & Storage. As an agent of United Van Lines, it’s a local moving company with access to a nationwide network of resources to get you and your items safely to your new home no matter where it is in the US. The movers in Springfield, MA like Ace Van & Storage are trained to the highest of standards and are very experienced in handling all types of moves. From apartments to an entire office building, there is no job too big or too small. Ace Van & Storage also offers storage solutions for temporary safekeeping of your belongings while you get settled into your new home.
Ace Van & Storage
Very Good
based on 389+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ace Van & Storage
Additional Cities Served: New Haven, Stamford, Hartford, Waterbury, Danbury, New BritainShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Packing
- Storage
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 07/23/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Ace Van & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.09/10
Nationwide Average: 8.44/10
Ace Van & Storage is typically described by its customers as offering exceptional, professional, and efficient moving services, with numerous clients highly recommending them and expressing satisfaction, despite a few mentioning poor service and issues.
Recent Reviews Mention...
“Ace was the complete opposite of a train wreck”
“they are the best and highly recommended”
“they were very friendly and efficient”
2. Punctuality
9.04/10
Nationwide Average: 8.07/10
Ace Van & Storage consistently demonstrates reliable on-time service, with numerous customer experiences highlighting the company's timely arrivals, promptness, and adherence to scheduled pick-up and delivery times.
Recent Reviews Mention...
“they arrive on time”
“able to move the day after I called”
“team came exactly when they said for pick-up and delivery”
3. Affordability
8.14/10
Nationwide Average: 7.69/10
Ace Van & Storage generally offers reasonable pricing and is perceived as cost-effective, though there is an outlier opinion regarding high expense.
Recent Reviews Mention...
“cheap”
“came in under estimated price”
“The cost was reasonable”
4. Communication
8.24/10
Nationwide Average: 7.53/10
Ace Van & Storage generally exhibits excellent rapport with clients through personal engagement, responsiveness, and transparency, though there are rare concerns raised about customer service and update efficiency.
Recent Reviews Mention...
“communicated so well with each other”
“Good communication with sales office”
“called me personally to confirm”
5. Stick to Prices
9.03/10
Nationwide Average: 5.99/10
Ace Van & Storage consistently honors their initial quotes, providing accurate estimates without any surprises or last-minute charges, often matching or even coming in under the estimated costs.
Recent Reviews Mention...
“most importantly honest”
“the quote was exactly what they charged to the penny”
“estimate was lower than others”
6. Speed
9.52/10
Nationwide Average: 8.58/10
Ace Van & Storage is consistently praised for their fast, efficient, and diligent moving services, with specific commendation for crew members like Ernie, Tra, and Mike who are noted for their non-stop and effective work ethic.
Recent Reviews Mention...
“fast”
“move was smooth, indicating speediness”
“busy and didn't waste time”
7. Friendliness
9.29/10
Nationwide Average: 8.91/10
Ace Van & Storage generally receives high praise for their polite, helpful, and professional behavior, though there are a few mentions of an uncaring attitude and rudeness.
Recent Reviews Mention...
“always polite and helpful”
“they were very friendly”
“helpful and professional crew”
8. Will Hire Again
9.02/10
Nationwide Average: 8.18/10
Ace Van & Storage receives overwhelming praise and recommendations for future service, despite a few strongly negative reviews expressing dissatisfaction and an unwillingness to rehire.
Recent Reviews Mention...
“recommend them to anyone”
“will continue to use them”
“couldn't have asked for a smoother move”
9. Professionalism
9.36/10
Nationwide Average: 8.31/10
Ace Van & Storage consistently demonstrates exceptional professionalism, with customers frequently praising the crew for being hard-working, efficient, courteous, and highly competent in their services.
Recent Reviews Mention...
“Very professional”
“professional, helpful, and strong crew”
“team was friendly and professional”
10. Conflict Handling
1.59/10
Nationwide Average: 4.07/10
Ace Van & Storage appears to have shown a consistent lack of initiative and unwillingness to resolve issues concerning missing belongings, damage to items, and improper setup of appliances, according to customer feedback.
Recent Reviews Mention...
“no initiative to resolve missing belongings issue”
“response was there is nothing they can do”
“not willing to rectify the damaged and broken items”
11. Precision & Care
8.6/10
Nationwide Average: 8.01/10
Ace Van & Storage generally receives high praise for their careful and respectful treatment of customers' belongings, though there are a few reports of damage and issues with their service.
Recent Reviews Mention...
“careful with heavy old-made furniture”
“Careful with my items”
“No damage was done”
Great Crew Members
| Tom | Tom took physical inventory, ensuring accurate quote |
| Erin | Erin was helpful in a last minute jam |
| Michael | helped us with everything |
| Tracey, Mike | highly recommend Tracey and Mike |
| Erie, Mike | they went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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