JMG Movers

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Good
based on 325+ data points
Circle Info

About JMG Movers

Moving is stressful, time-consuming, and expensive. JMG Movers will relieve some of the burdens by taking care of all your moving needs. Its professional movers take pride in making sure you don’t have to lift a finger with packing, loading, and unloading. It also offers furniture assembly if you’re not sure how to put it all together, as well as in-store pickup and delivery. If your old furniture has been cluttering up the house for years then JMG Movers can also help with affordable junk removal or donation pick-up services to help you get rid of unwanted items instead of stashing them in a corner or leaving them on the curb. Want to explore more moving options? Browse through a list of experienced movers serving Springfield, MA for more information.

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Moving Services

  • Local Moves
  • Long Distance Moves
  • Commercial Moves
  • Junk Removal
  • Packing and Unpacking
  • Furniture Assembly
  • In-Store Furniture Pickup and Delivery
  • In-Home Furniture Move
  • Furniture Donation Pickup
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 07/23/23

USDOT

3251013

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Springfield, MA 2023 award
Top 10 Movers in Springfield, MA 2022 award
Top 3 Movers in Springfield, MA 2021 award

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Summarized Review of JMG Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.96/10

Nationwide Average: 8.44/10

Comment Dots

JMG Movers is highly regarded for their efficient, professional, and exceptional moving services, although there are a few reports of dissatisfaction.

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Recent Reviews Mention...

exceptional service

Aaron and his crew did great work

Efficient and professional work took the stress out of the move

2. Punctuality

8.91/10

Nationwide Average: 8.07/10

Comment Dots

JMG Movers generally receives high praise for their timely arrivals and on-schedule service, with the vast majority of feedback highlighting their promptness, though there have been rare reports of missed and rescheduled appointments.

Reviews Mention icon

Recent Reviews Mention...

they were timely

They showed up on time

were on time

3. Affordability

9.4/10

Nationwide Average: 7.69/10

Comment Dots

JMG Movers receives high praise for offering excellent, fair, and competitive pricing, making them a cost-effective choice among customers.

Reviews Mention icon

Recent Reviews Mention...

pricing was great

reasonably priced

reasonable prices

4. Communication

7.98/10

Nationwide Average: 7.53/10

Comment Dots

JMG Movers generally receives high praise for being responsive and clear, with several mentions of prompt replies and great customer service, although there are a few noteworthy instances of unresponsiveness and difficulty in communication.

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Recent Reviews Mention...

emails were returned promptly

excellent communication

super responsive

5. Speed

9.09/10

Nationwide Average: 8.58/10

Comment Dots

JMG Movers is consistently praised for their efficiency and ability to complete moves quickly, with only one report of a struggle with equipment leading to slowness.

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Recent Reviews Mention...

very efficient

done in under three hours

fast and efficient move

6. Friendliness

9.53/10

Nationwide Average: 8.91/10

Comment Dots

JMG Movers consistently demonstrates professional politeness, efficiency paired with geniality, and a commendable level of kindness and respect that enhances the moving experience for their clients.

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Recent Reviews Mention...

they were friendly

they were polite

Efficient and professional work implies friendliness

7. Will Hire Again

8.6/10

Nationwide Average: 8.18/10

Comment Dots

JMG Movers overwhelmingly receives high praise for their services, with many clients expressing a high likelihood of rehiring and recommending them, despite a few instances of strong dissatisfaction.

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Recent Reviews Mention...

would use them again

will definitely recommend

Would highly recommend and hire again

8. Professionalism

8.88/10

Nationwide Average: 8.31/10

Comment Dots

JMG Movers is repeatedly commended for their professional conduct, though there were isolated remarks about a lack of proper skills and attempts to resolve issues.

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Recent Reviews Mention...

professional crew

they were professional

Aaron and colleagues were professional

9. Conflict Handling

2.03/10

Nationwide Average: 4.07/10

Comment Dots

JMG Movers exhibits a poor track record, with complaints about taking months to partially resolve issues, failing to rectify damaged furniture, and a general lack of effort in resolving damages, despite a single instance where an apology was issued without a refund offer.

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Recent Reviews Mention...

took months to partially resolve issues

has not rectified the damaged furniture situation

didn't even try to resolve damages

10. Precision & Care

8.47/10

Nationwide Average: 8.01/10

Comment Dots

JMG Movers generally receives praise for carefully packing and protecting items, with multiple positive remarks about their caution and professionalism, though there are a few instances of dissatisfaction due to damaged items and property.

Reviews Mention icon

Recent Reviews Mention...

made sure everything was done carefully

Nothing was broken or lost

took great care with items

Customer Insights icon

Customer Insights

Local Move Duration: 10 hours from 3 reviews

Great Crew Members icon

Great Crew Members

AaronAaron deserves praise for being great and efficient
Aaronprofessional and helpful during the move
AaronAaron and team did a fantastic job
AaronAaron and his team were fantastic
AaronAaron and team did a great job
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact JMG Movers

Location
Hartford, CT, N/A
Phone
(800) 659-3993
Link
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