Finish Line Movers and Storage is a family-owned business based in Meriden, Connecticut, with over 50 years of combined industry experience. The company offers comprehensive residential and commercial moving services, including packing, transport, unpacking, and extra labor assistance. They also provide storage solutions with their in-house 40,000 sq. ft. storage facility. Finish Line Movers pride themselves on excellent customer service and professionalism and are dedicated to ensuring their clients' belongings are handled with care. They offer an online booking system and customer portal to keep customers informed during the entire moving process. Helping customers make a smooth transition is part of what sets them apart from other Hartford, CT moving services.
Finishline Movers
About Finishline Movers
Additional Cities Served: New Britain, Meriden, Middletown, Naugatuck, New London, Danielson
Moving Services
- Local Moving
- Storage Services
- Apartment Moves
- Office Moves
- Loading and Unloading Rental Trucks
- Packing and Unpacking Services
- Furniture Disassembly and Assembly
- Residential Moving
- Commercial Moving
- Fullservice relocation
Connecticut Moving License
Active
Last Checked: 04/28/22Not Authorized
for Interstate Moves
Last Checked: 09/05/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Finishline Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Finishline Movers has received mixed reviews, with several customers expressing extreme dissatisfaction, highlighting issues like dishonesty and damage, though there is also a notable portion of clients who report exceptional satisfaction and highly recommend their service.
Recent Reviews Mention...
“made my move a breeze”
“FINISHLINE Movers was a seamless experience”
“FinishLine movers made moving much easier”
2. Punctuality
Nationwide Average: 8.07/10
Finishline Movers has a predominately negative track record, with several instances of late arrivals despite some punctual appearances.
Recent Reviews Mention...
“arrived in the afternoon, not as scheduled”
“The crew arrived on time”
“were timely”
3. Affordability
Nationwide Average: 7.69/10
Finishline Movers generally receives negative feedback for often exceeding initial cost estimates and perceived unfair charges, despite a rare commendation for being well-priced.
Recent Reviews Mention...
“The price was fair”
“Fair pricing”
“total cost was more than twice of the initial estimate”
4. Communication
Nationwide Average: 7.53/10
Finishline Movers has mixed reviews with numerous customers facing issues like poor communication and ignored calls, yet others praise their smooth, courteous, and professional interaction throughout the moving process.
Recent Reviews Mention...
“excellent communication throughout the process”
“staff were very easy to talk to”
“Melissa and John communicate professionally”
5. Stick to Prices
Nationwide Average: 5.99/10
Finishline Movers predominantly receives negative feedback for charging more than initially quoted, with a single report of satisfactory adherence to their estimates.
Recent Reviews Mention...
“got refunded immediately for a bill issue”
“charged more than quoted price”
“total cost was more than twice of the initial estimate”
6. Speed
Nationwide Average: 8.58/10
Finishline Movers generally lacks efficiency and promptness according to multiple dissatisfied customer reviews, despite a few instances of high praise for their quickness.
Recent Reviews Mention...
“Henry and Antonio were very quick”
“needed additional help, very slow move”
“Amazingly fast move”
7. Friendliness
Nationwide Average: 8.91/10
Finishline Movers generally receives high praise for their polite, professional, and courteous demeanor, despite a few reports of poor attitudes.
Recent Reviews Mention...
“Henry and Antonio were pleasant”
“Henry and his cousin were amazing”
“the guys were so nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Finishline Movers has received mixed reviews but a considerable number of customers express high satisfaction and a strong likelihood of using their services again.
Recent Reviews Mention...
“highly recommend”
“Would definitely recommend to friends and family”
“strongly recommend this moving company”
9. Professionalism
Nationwide Average: 8.31/10
Finishline Movers has received mixed reviews, with numerous clients citing unprofessional behavior and poor work ethic, while an equal number praise their politeness, professionalism, and exemplary conduct.
Recent Reviews Mention...
“Ownership and staff ensures there's no stress”
“very professional crew”
“one guy stopped working, unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Finishline Movers shows a mixed approach, ranging from being unresponsive or only partially addressing issues to demonstrating a strong commitment to remedying problems, as shown by actions such as returning to repair items and a willingness to do whatever it takes.
Recent Reviews Mention...
“I got refunded immediately for a bill issue”
“reached out 5x with no response”
“no response to damage complaint”
11. Precision & Care
Nationwide Average: 8.01/10
Finishline Movers shows a polarized performance, with many customers experiencing significant damage to their belongings or property, while others praise their careful and meticulous handling.
Recent Reviews Mention...
“careful movers”
“damage to floors, walls, and furniture”
“very cautious with our belongings”
Great Crew Members
Henry | Henry and his cousin were amazing and very quick |
Henry, Antonio, Melissa | Henry and Antonio were professional and quick. Melissa communicates well. |
Henry,Jose | handled our furniture with care and were very professional |
Justin | Justin and your dad for your kindness |
Justin, Gemel | Justin worked out date changes, Gemel and team were efficient and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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