Up & Down Movers has been around for over 10 years, providing the area east of the Mississippi River with a variety of moving services from its location in New Haven, CT. Fully licensed, bonded, and insured for transportation throughout the state of Connecticut, this company is dedicated to residential moving. The team at Up & Down Movers takes pride in the variety of services they provide. Their primary goal is to ensure your move is as smooth and stress-free as possible. With its own fleet of moving trucks and vans, equipped with high-quality packing materials and supplies, you can be sure your belongings are safe and secure during the move. If you're looking for movers in Bridgeport, CT, check out the various options available to you.
Up & Down Movers
based on 912+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Up & Down Movers
Additional Cities Served: New Haven, Hartford, Bristol, Meriden, West Haven, MilfordShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Local Moving Services
- Long Distance Moving Services
- LastMinute Moving Service
- House Moving Services
- Office Moving Services
- Piano Moving Services
- Packing Services
- Furniture Moving Services
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Summarized Review of Up & Down Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.22/10
Nationwide Average: 8.44/10
Up & Down Movers are highly regarded for their professional and efficient service, with many customers expressing high levels of satisfaction, though there are notable instances of dissatisfaction primarily concerning service failures and damaged items.
Recent Reviews Mention...
“professional, efficient, and friendly made my move a breeze”
“thoroughly impressed with their service”
“great work by movers”
2. Punctuality
7.35/10
Nationwide Average: 8.07/10
Up & Down Movers generally receives positive comments for being on time, although there are significant instances where they were notably late or did not show up, which has impacted customer satisfaction.
Recent Reviews Mention...
“The team was punctual”
“were on time”
“arrived an hour late without proper notification”
3. Affordability
8.44/10
Nationwide Average: 7.69/10
Up & Down Movers is overwhelmingly perceived as offering fair, competitive prices with a strong sentiment of value for money, despite a few reports of price discrepancies.
Recent Reviews Mention...
“Great price ”
“Fair prices”
“prices are so fair”
4. Communication
6.97/10
Nationwide Average: 7.53/10
Up & Down Movers has shown varied experiences among clients, with numerous customers praising their responsive and accommodating service, while a significant minority reported poor interaction and lack of follow-up.
Recent Reviews Mention...
“I had to call them multiple times”
“everyone was eager to help and flexible”
“poor communication about changes and during the move”
5. Stick to Prices
6.25/10
Nationwide Average: 5.99/10
Up & Down Movers has a mix of reviews with several customers complaining about unexpected fees and price hikes, yet a significant number commend them for being upfront, with no hidden costs and sticking closely to their estimates.
Recent Reviews Mention...
“quoted at 275 but didn't deduct deposit due to fees”
“raised the hourly rate unexpectedly”
“final cost was higher than quoted”
6. Speed
8.56/10
Nationwide Average: 8.58/10
Up & Down Movers generally receives praise for their quick, efficient service, despite a few complaints about slowness and inefficiency.
Recent Reviews Mention...
“move was completed in a timely manner”
“took one box at a time, significantly slowing down the move”
“took excessively long for the move”
7. Friendliness
9.39/10
Nationwide Average: 8.91/10
Up & Down Movers overwhelmingly impresses with consistent customer experiences highlighting their respectful, personable, and exceptionally cordial service, despite isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“so friendly throughout the service”
“they are friendly”
“Respectful and very easy to deal with”
8. Will Hire Again
7.99/10
Nationwide Average: 8.18/10
Up & Down Movers receives overwhelming support and recommendations despite a few customers expressing dissatisfaction and a strong unwillingness to use their services again.
Recent Reviews Mention...
“would highly recommend Up & Down Movers”
“would highly recommend this company to anyone”
“would not hesitate to recommend this company and use their services again”
9. Professionalism
8.12/10
Nationwide Average: 8.31/10
Up & Down Movers are predominantly praised for their professional, efficient, and courteous conduct, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“The team was...professional”
“were professional from start to finish”
“professional conduct by movers”
10. Conflict Handling
2.87/10
Nationwide Average: 4.07/10
Up & Down Movers overall displays a largely negative sentiment, with numerous reports of unaddressed damages and poor customer service, despite a few instances of employees making concerted efforts to assist and rectify issues.
Recent Reviews Mention...
“they paid no mind to damages”
“refused to compensate for damages”
“assisting customers in any way possible”
11. Precision & Care
7.97/10
Nationwide Average: 8.01/10
Up & Down Movers generally receives high praise for their careful handling and protection of belongings, with a few reports of damage and mishandling.
Recent Reviews Mention...
“handled all of my belongings with care”
“handled all of my belongings with care”
“Knicks and dents on my furniture”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 2.75 hours from 16 reviews
Great Crew Members
| Terency, Equan | very pleased with these two gentlemen, respectful and worked hard |
| Heather | made us feel like family and was funny |
| Heather | took the stress of moving away |
| Chris, Enrique | they did great in the move process |
| Grant, James | extremely friendly, methodological, organized, and fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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