Admiral Moving & Storage, Inc., a Connecticut-based company with over 65 years of experience, specializes in residential and commercial moving services along the East Coast. They offer organized teams of trained and experienced movers who efficiently handle each moving process. Additionally, Admiral provides storage facilities for customers' belongings and records, ensuring their safety and accessibility. The company prides itself on taking a streamlined but personal approach to each job, focusing on meeting customers' needs, from packing assistance to logistics planning and handling heavy lifting tasks. If you are looking for other movers in the region, you can check out the movers in Hartford, CT.
Admiral Moving & Storage, Inc.
About Admiral Moving & Storage, Inc.
Additional Cities Served: Danbury, New London, Danielson, Jewett City
Moving Services
- Residential Moving
- Commercial Moving
- Storage Facility
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Admiral Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Admiral Moving & Storage, Inc. receives mixed reviews, with some customers describing exceptional service and others reporting very poor experiences.
Recent Reviews Mention...
“best moving experience I've ever had”
“great team and attitude during the move”
“they were wonderful”
2. Punctuality
Nationwide Average: 8.07/10
Admiral Moving & Storage, Inc. shows a mix of reliability with some movers arriving on time or early, while several customers complain about late arrivals, date changes without explanation, or not showing up at all.
Recent Reviews Mention...
“prompt”
“movers arrived right on time”
“were on-time”
3. Affordability
Nationwide Average: 7.69/10
Admiral Moving & Storage, Inc. has mixed feedback with complaints about high hourly rates and unexpected quote increases, although some found their services to be cheaper.
Recent Reviews Mention...
“pricing was good for the move”
“reasonably priced”
“rate was $156 PER HOUR with a minimum”
4. Communication
Nationwide Average: 7.53/10
Admiral Moving & Storage, Inc. generally struggles with honesty, updates, and responsiveness, though there is an instance where they were praised for easing concerns despite tough timing.
Recent Reviews Mention...
“lack of empathy and great hostility”
“lie to your face about hourly jobs”
“company did not respond to issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Admiral Moving & Storage, Inc. generally struggles to maintain the prices they initially quote, though there are exceptions where customers pay exactly as quoted.
Recent Reviews Mention...
“promised credit never happened”
“charged for hours not on site”
“stuck to the price”
6. Speed
Nationwide Average: 8.58/10
Admiral Moving & Storage, Inc. receives mixed reviews, with some customers praising their quick and efficient work, while others criticize their failure to perform as scheduled or quitting early.
Recent Reviews Mention...
“move completed exceptionally quickly”
“slow move with empty boxes packed”
“were quick in packing and moving”
7. Friendliness
Nationwide Average: 8.91/10
Admiral Moving & Storage, Inc. receives mixed reviews, with some customers describing interactions as unfriendly while others praise their professionalism and teamwork.
Recent Reviews Mention...
“crew was courteous”
“did small things that meant a lot”
“very kind and respectable”
8. Will Hire Again
Nationwide Average: 8.18/10
Admiral Moving & Storage, Inc. seems to have polarized feedback, with a number of customers expressing strong dissatisfaction and a reluctance to rehire, while a few others show exceptional loyalty and intent to use their services again.
Recent Reviews Mention...
“would hire again”
“almost enjoyable experience”
“absolutely wouldn't recommend anyone else”
9. Professionalism
Nationwide Average: 8.31/10
Admiral Moving & Storage, Inc. has received mixed reviews, with some customers praising their phenomenal and professional conduct, while others criticized them for unprofessional behavior, quitting early, and not offering reparations.
Recent Reviews Mention...
“crew was thorough and detailed”
“handled everything smoothly”
“team was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Admiral Moving & Storage, Inc. demonstrates a significant lack of effort in addressing customer complaints, including making unfulfilled promises and providing excuses rather than solutions.
Recent Reviews Mention...
“missing items and no attempt mentioned to rectify”
“refused to repair or replace the piano”
“manager promised a credit but did not follow through”
11. Precision & Care
Nationwide Average: 8.01/10
Admiral Moving & Storage, Inc. receives mixed feedback, with several customers experiencing loss or damage to their possessions, while others praise the company for transporting their items, including delicate ones, without any issues.
Recent Reviews Mention...
“crew was careful”
“nothing was broken or damaged”
“took kind care with my items”
Customer Insights
Cost: $ 1209.00 from 4 reviews
Local Move Duration: 4 hours from 5 reviews
Great Crew Members
Mark | Helpful and accommodating |
Mark | Mark's candor, upfront-ness, and honesty |
David, Jeremy, Rich | Thank you David, Jeremy, Rich for contributing |
Mark | ask for Mark, he will hook you up with a great crew |
David | provided no answers to issues raised |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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