Located in Stamford, CT, Smooth Move & Delivery offers residential and commercial moving services within a 70-mile radius of Westchester County, NY, and Fairfield County, CT. It serves as a one-stop-shop for all your relocation needs with services that cover a wide range of options from the full-service household move to junk removal of unwanted household, office, and commercial items or even estate sale cleanouts. Smooth Move & Delivery even provides a variety of packing services to suit your needs whether you prefer doing it yourself or letting professional movers take care of everything for you so you can focus on other matters.
Smooth Move & Delivery
About Smooth Move & Delivery
Additional Cities Served: Waterbury, Norwalk, Danbury, New Britain, White Plains, West HavenShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Packing Services
- Junk Removal
- Storage
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Smooth Move & Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smooth Move & Delivery is overwhelmingly praised for their professional and efficient moving services, though there are a few isolated incidents of dissatisfaction due to damaged belongings.
Recent Reviews Mention...
“highly recommend SMD mover”
“Smooth Move and Delivery was prompt and efficient”
“one of our best service experiences ever”
2. Punctuality
Nationwide Average: 8.07/10
Smooth Move & Delivery consistently receives high praise for their timeliness, with customers frequently noting that the team arrived on time, was prompt, and often even early, contributing to an overall sentiment that the company is very reliable when it comes to scheduling and time management.
Recent Reviews Mention...
“arrived on time”
“was prompt to show up”
“kept to promised schedule and arrival times”
3. Affordability
Nationwide Average: 7.69/10
Smooth Move & Delivery is predominantly praised for their competitive and reasonable pricing, though there are a few instances of customers facing unexpected charges beyond their initial quotes.
Recent Reviews Mention...
“Great value in comparison to other movers”
“price was perfect”
“priced reasonably without surprises”
4. Communication
Nationwide Average: 7.53/10
Smooth Move & Delivery consistently receives praise for their responsiveness, informative and professional interactions, and attention to detail, although there is a single report of poor communication from Steve and the company.
Recent Reviews Mention...
“kept us well informed of the entire process”
“Super responsive and communicative”
“staff called to confirm details the day before”
5. Stick to Prices
Nationwide Average: 5.99/10
Smooth Move & Delivery generally receives high praise for maintaining transparency, accuracy, and fairness in their pricing, with only a few instances of customers reporting being charged more than expected.
Recent Reviews Mention...
“on budget”
“kept to their promised schedule and arrival times”
“clear pricing provided”
6. Speed
Nationwide Average: 8.58/10
Smooth Move & Delivery consistently receives high praise for their efficiency and quick work, with many customers noting that the team worked fast, completed moves in less time than anticipated, and demonstrated exceptional efficiency throughout the moving process, although there was a single mention of a delay with a second truck.
Recent Reviews Mention...
“were fast”
“went to work and just didn't stop”
“very efficient in moving”
7. Friendliness
Nationwide Average: 8.91/10
Smooth Move & Delivery consistently receives praise for their crew's courteous, polite, and pleasant demeanor, though there were isolated instances of perceived disrespect.
Recent Reviews Mention...
“very friendly and courteous”
“friendly, fun”
“the movers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Smooth Move & Delivery overwhelmingly receives positive feedback with customers frequently stating they would highly recommend the service, use the company again for future moves, and refer them to friends and family, although there are a few isolated reports of dissatisfaction where customers would not rehire due to negative experiences.
Recent Reviews Mention...
“highly recommend”
“can't say enough good things about these guys”
“would highly recommend and use again”
9. Professionalism
Nationwide Average: 8.31/10
Smooth Move & Delivery consistently receives praise for their highly professional, efficient, and courteous moving teams, who demonstrate knowledge, respect, and a strong work ethic during moves, with only a singular mention of unprofessionalism.
Recent Reviews Mention...
“very professional”
“crew was incredible”
“professional and knowledgeable movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Smooth Move & Delivery seems to have mixed reviews, with some customers feeling neglected and unsatisfied with their remediation efforts, while others praise the company for going above and beyond to resolve issues and correct oversights willingly and promptly.
Recent Reviews Mention...
“had to sue for accountability”
“were not responsive on making restitution”
“offered minimal compensation for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Smooth Move & Delivery generally receives high praise for their meticulous and gentle handling of belongings, though there are a few reports of damage and loss.
Recent Reviews Mention...
“very careful, not one item was damaged”
“handled heavy items and antiques with gentle care”
“so careful with everything”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
Evan | the owner cares deeply about his customers |
Steve, Kevin | Fantastic work by the crew members |
Roger, Edwin, Antonio, Oscar | crew was efficient, polite, and professional |
Roger, Rommer, Edwin, Doris | packed and moved everything with care and efficiency |
Patrick, Steve | Patrick and Steve provided exceptional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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