Since 1906, Father & Son Moving & Storage has been a family-owned and operated moving company serving not only all of Connecticut, but being a trusted choice for those looking for movers in Springfield, MA as well. Based in Wallingford, Connecticut, Father & Son Moving & Storage offers local and long-distance moving services that are available 24-hours a day because it understands that your schedule is important. No matter how busy you may be, Father & Son Moving & Storage can help you find a time to get you moved smoothly and stress-free. It also offers affordable and reliable storage services within safe and well-maintained facilities whether you need to keep items on a short-term or long-term basis.
Father & Son Moving & Storage
About Father & Son Moving & Storage
Additional Cities Served: Bridgeport, New Haven, Stamford, Hartford, Waterbury, NorwalkShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Office Moving
- Long Distance & Out of State Moving
- Last Minute (ASAP) Moving
- Fine Art & Antiques Moving
- Piano Moving
- Cheap Moving
- Packing Services
- Storage Services
Massachusetts Moving License
Active
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Summarized Review of Father & Son Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Father & Son Moving & Storage is highly rated by the vast majority of reviewers for their professionalism, efficiency, and excellent moving services, despite a few reports of negative experiences.
Recent Reviews Mention...
“Excellent service”
“met the given time frame with no issues”
“The experience was great”
2. Punctuality
Nationwide Average: 8.07/10
Father & Son Moving & Storage consistently demonstrates timely arrivals and adherence to scheduled times, with only rare instances of delays or scheduling issues.
Recent Reviews Mention...
“they were timely”
“received our stuff on time”
“they arrived right at the scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Father & Son Moving & Storage receives mixed reviews, with numerous customers finding their services reasonably priced and competitive, while a significant number express concerns over final bills significantly exceeding initial estimates and describe the service as unaffordable due to unexpected charges.
Recent Reviews Mention...
“charged a fortune along with a massive fuel surcharge”
“final bill was almost $1,000 more than their estimate”
“best quote after shopping around”
4. Communication
Nationwide Average: 7.53/10
Father & Son Moving & Storage generally receives high praise for responsiveness, professionalism, and informative interactions, although there are notable concerns regarding poor customer service, such as not returning calls and rudeness, which detract from an otherwise positive reputation.
Recent Reviews Mention...
“Had great communication”
“horrible customer service trying to book”
“office staff and dispatchers responded quickly”
5. Stick to Prices
Nationwide Average: 5.99/10
Father & Son Moving & Storage has mixed feedback, with many customers praising them for accurate and upfront pricing while a significant number reported discrepancies between the quoted and final prices.
Recent Reviews Mention...
“charged exactly what was quoted”
“estimate was off by $1,000 from the actual cost”
“upfront estimate of the true cost with no unexpected "add-ons"”
6. Speed
Nationwide Average: 8.58/10
Father & Son Moving & Storage consistently receives high praise for their quick, efficient moves, often completing tasks ahead of schedule and exceeding customer expectations, despite a few isolated incidents of delays.
Recent Reviews Mention...
“They didn’t waste time”
“move completed in just over an hour”
“entire process was quick”
7. Friendliness
Nationwide Average: 8.91/10
Father & Son Moving & Storage is overwhelmingly perceived as professional, courteous, and truly pleasant to work with, despite a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“Dwayne and Eli were genuinely nice”
“the crew were great and extremely helpful”
“team was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Father & Son Moving & Storage appears strongly recommended by the majority, with numerous customers expressing their intentions to use or recommend their services again, despite a minority of negative experiences.
Recent Reviews Mention...
“Would highly recommend”
“would recommend Father and Son to anyone”
“would hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Father & Son Moving & Storage overwhelmingly receives high praise for their crew's professionalism, dedication, and polite conduct, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“caring and dedicated professionals”
“crew was unprofessional and sat on furniture”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Father & Son Moving & Storage overwhelmingly demonstrates a lack of effective follow-up, refusal to adequately compensate or repair damages, and generally poor customer service, with very few instances of positive actions to rectify their service failures.
Recent Reviews Mention...
“company showed initial concern but no follow-up”
“follow-up call about charges was never returned”
“refused to reimburse us”
11. Precision & Care
Nationwide Average: 8.01/10
Father & Son Moving & Storage generally receives praise for their professionalism and meticulousness, although there are notable instances of mishandling that resulted in damage, underscoring some inconsistencies in service quality.
Recent Reviews Mention...
“Took special care of all items”
“everything arrived without a mark”
“highly skilled and experienced in handling items”
Customer Insights
Cost: $ 4156.00 from 4 reviews
Hourly Minimum: 1.5 hours from 3 reviews
Local Move Duration: 4.75 hours from 14 reviews
Great Crew Members
Dwayne, Eli | Dwayne and Eli were helpful |
Dwayne, Ariel, Mike, Dale | were awesome, friendly, and hardworking |
Dale, Mike, Leroy | phenomenal precision moving skills and nicest guys |
Dale, Eli, Lester | very kind, professional, and fast |
Dale | Dale was professional, personable, and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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