Fallon Moving and Storage is a trusted local moving company based in Windsor, Connecticut, and has been in business for over 30 years. The company serves all of New Haven and Hartford County, offering residential, commercial, and international moving services. As part of their comprehensive service, Fallon Moving and Storage provides secure storage and logistical services that cater to specific customer needs. The company prides itself on professionalism and excellent customer service, with a team of licensed and insured movers who arrive in clean button-up uniforms, reflecting their dedication to caring for customers' belongings throughout the moving process.
Fallon Moving and Storage
About Fallon Moving and Storage
Additional Cities Served: Danbury, Chicopee, Middletown, Torrington, Agawam Town, West Springfield TownShow More >
Moving Services
- Residential moving services
- Commercial moving services
- International moving services
- Secure storage services
- Local moving services
- Longdistance moving services
- Interstate moving services
- Intrastate moving services
- Household moving services
- International relocation services
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Fallon Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fallon Moving and Storage seems to have disappointed many of its customers with complaints of poor service, damaged goods, and dishonest practices, despite a few reports of exceptional service and professional conduct.
Recent Reviews Mention...
“the move could have been better”
“some items were damaged but movers were friendly”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Fallon Moving and Storage generally struggles with timely service, facing numerous complaints about delays and lack of proper notification, despite a few positive remarks regarding their automated system and instances of being on time.
Recent Reviews Mention...
“they showed up on time”
“arrived on time”
“they're always punctual”
3. Affordability
Nationwide Average: 7.69/10
Fallon Moving and Storage generally is considered expensive, with many customers reporting costs significantly higher than quoted, though a few report competitive rates and lower-than-expected final prices.
Recent Reviews Mention...
“worked efficiently which kept us under budget”
“reasonably priced”
“very reasonable price”
4. Communication
Nationwide Average: 7.53/10
Fallon Moving and Storage generally demonstrates significant challenges, with numerous complaints concerning poor responsiveness, misleading information, and an overall lack of effective dialogue, despite a few reports of exceptional service.
Recent Reviews Mention...
“front desk was very helpful”
“Jessi in the office was terrific”
“responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Fallon Moving and Storage seems to have a mixed record with several customers reporting significant discrepancies from original estimates, while a few experienced no hidden fees or even lower final costs.
Recent Reviews Mention...
“price stayed as quoted”
“Charged for more hours than worked, against estimate”
“charged us overtime incorrectly”
6. Speed
Nationwide Average: 8.58/10
Fallon Moving and Storage has received mixed reviews, with some praising their quick work while others criticize delays and slow work ethic.
Recent Reviews Mention...
“time frame was longer than expected”
“worked very efficiently”
“Able to work quickly.”
7. Friendliness
Nationwide Average: 8.91/10
Fallon Moving and Storage generally receives high praise for their professional, respectful, and friendly service, though there are notable instances of perceived disrespect and rudeness from the staff.
Recent Reviews Mention...
“men/movers were very friendly and nice”
“The movers were also great”
“incredibly friendly team”
8. Will Hire Again
Nationwide Average: 8.18/10
Fallon Moving and Storage has a predominantly negative customer feedback, with a substantial number of clients expressing they would not rehire or recommend the company despite a few highly positive reviews.
Recent Reviews Mention...
“could have been better but not the worst”
“would consider hiring again due to friendliness despite damages”
“would use you all again in a heart beat”
9. Professionalism
Nationwide Average: 8.31/10
Fallon Moving and Storage receives mixed reviews, highlighting some instances of professional and respectful conduct, while numerous reports criticize their unprofessionalism and poor handling of situations.
Recent Reviews Mention...
“great work by movers”
“crew was professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Fallon Moving and Storage displays a consistent lack of effort to resolve issues, showing unwillingness to apologize, rectify mistakes, or improve customer experiences.
Recent Reviews Mention...
“offered to reimburse for a shattered lamp shade”
“went above and beyond to ensure satisfaction”
“passed responsibility for damage, didn't rectify”
11. Precision & Care
Nationwide Average: 8.01/10
Fallon Moving and Storage has received mixed feedback, showing both instances of careful handling and numerous reports of damage, loss, and mishandling of belongings.
Recent Reviews Mention...
“two important items got damaged”
“my computer desk was damaged and coffee table scratched”
“They were careful with items.”
Customer Insights
Cost: $ 94.00 from 3 reviews
Local Move Duration: 8 hours from 8 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
Jessi | Jessi in the office was terrific |
Jessi | extremely helpful to work with |
Amari | very pleasant and took stress out of moving |
Harold | Harold led the crew that performed well. |
Harold | professional, courteous, flexible and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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