BR Movers is a family-owned and operated company based in Washington D.C., offering local, long-distance, and commercial relocation services since 2005. The company services the Washington DC metropolitan area, including Maryland and Virginia, and boasts expertise derived from in-depth hands-on training for all its employees. If you're looking for movers in Washington DC, DC, their comprehensive suite of moving services includes storage facilities, flat rate moving, and even piano and fine art transport services. The company prides itself on providing exceptional customer service, taking care of all relocation aspects, from initial coordination to ensuring safe delivery. It distinguishes itself by offering a stress-free, quality service guided by customer suggestions.
BR Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About BR Movers
Additional Cities Served: College Park, Hyattsville, Takoma Park, Mount Rainier, Capitol Heights, BrentwoodShow More >
Moving Services
- Local Move
- Long Distance
- Commercial Moving
- Flat Rate Moving
- Piano Services
- Fine Art Moving
- Storage
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Summarized Review of BR Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
BR Movers receives overwhelmingly negative feedback from customers, citing numerous issues ranging from terrible service and bait-and-switch pricing to missing items and unprofessional behavior.
Recent Reviews Mention...
“Good company to use”
“charged 3 times the estimate”
“terrible experience with the company”
2. Punctuality
Nationwide Average: 8.07/10
BR Movers overwhelmingly fails to meet customers' expectations, with frequent reports of late arrivals, failure to show up, and poor communication regarding scheduling.
Recent Reviews Mention...
“they did not call before leaving as promised”
“came on time and finished on time”
“They just kept putting it off”
3. Affordability
Nationwide Average: 7.69/10
BR Movers generally receives criticism for costing significantly more than initially quoted, with numerous customers experiencing unexpected and substantial additional charges.
Recent Reviews Mention...
“charged 3 times the estimate”
“cost significantly more than quoted”
“unexpected additional charges”
4. Communication
Nationwide Average: 7.53/10
BR Movers overwhelmingly receives negative feedback for their poor, unresponsive, and oftentimes rude customer interaction, with only a couple of exceptions noting helpfulness in specific instances.
Recent Reviews Mention...
“needed to involve authorities for communication”
“poor communication throughout the process”
“Driver acted like responding to questions was a favor”
5. Stick to Prices
Nationwide Average: 5.99/10
BR Movers has overwhelmingly disappointed customers by frequently charging significantly more than their initial quotes, often incorporating unexpected fees and demanding higher payments under various pretexts.
Recent Reviews Mention...
“charged 3 times the estimate”
“price ended at over three times the quote”
“added 15 new items day of the move”
6. Speed
Nationwide Average: 8.58/10
BR Movers is overwhelmingly criticized for their slow and often delayed service, with numerous complaints about late deliveries and unresponsive behavior, though there's a rare commendation for their efficiency in specific instances.
Recent Reviews Mention...
“six weeks and still unresolved”
“finished before dark despite complexities”
“speediness issues with late delivery”
7. Friendliness
Nationwide Average: 8.91/10
BR Movers has received overwhelmingly negative feedback, indicating that many customers found their staff to be rude, unprofessional, and occasionally confrontational, despite a few reports of courteous behavior from some crew members.
Recent Reviews Mention...
“described as con artists”
“Driver and helper were sloppy and careless”
“crew seemed organized and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
BR Movers overwhelmingly leaves customers with negative experiences, indicating a clear reluctance or outright refusal to use their services in the future.
Recent Reviews Mention...
“Good company to use”
“would not hire again”
“would definitely not use again”
9. Professionalism
Nationwide Average: 8.31/10
BR Movers overwhelmingly receives negative feedback, citing numerous instances of unprofessional, disrespectful conduct, with only a handful of positive remarks highlighting organized and courteous behavior from some team members.
Recent Reviews Mention...
“implied very unprofessional conduct”
“manager was disrespectful and unfair”
“Crew was careless and unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
BR Movers overwhelmingly exhibits a lack of effort and willingness to properly address and resolve customer issues, including damage, theft, and overcharging disputes.
Recent Reviews Mention...
“had to involve authorities to attempt resolution”
“would only reimburse around $150 for $500+ worth of damage”
“made no effort to resolve situation fairly”
11. Precision & Care
Nationwide Average: 8.01/10
BR Movers overwhelmingly disappoints customers, frequently damaging, losing, or mishandling their possessions.
Recent Reviews Mention...
“items still not recovered”
“Some fragile items broken, packing rushed”
“furniture got broken and scratched up”
Customer Insights
Interstate Move Duration: 9 days from 4 reviews
Great Crew Members
| Alicia, John | Alicia helpful with estimate, John good at facilitating |
| Prosper | was mentioned negatively as a problem |
| Nicole | quoted me less than $900 |
| Ray | Ray helped by sending an extra man and providing a good price |
| Jennifer | Jennifer was great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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