Since 1980, Gentle Giant has been helping people in the Washington DC, DC area move quickly and easily. This company's stated dedication to providing its customers with a stress-free moving experience has made it one of the most popular moving companies in Washington DC over the past 40 years, with an 80% referral rate. Services include local and long-distance moving, commercial moving, specialty moves of pianos or other valuable items, packing, storage, and more. Gentle Giant Moving Company's history of professional and friendly service is a testament to its status as one of the premier moving services of Washington DC.
Gentle Giant Moving Company
Ranked Top 10 Best Movers in Washington DC, DC
Exceptional
based on 2153+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: College Park, Laurel, Greenbelt, Hyattsville, Takoma Park, New CarrolltonShow More >
Moving Services
- Full range of moving services
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.77/10
Nationwide Average: 8.44/10
Gentle Giant Moving Company is highly regarded by its customers for their exceptional moving services, professionalism, and efficiency, leading to an overwhelmingly positive moving experience.
Recent Reviews Mention...
“great experience with Gentle Giant team”
“seamless and quick move”
“excellent experience overall”
2. Punctuality
9.67/10
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently receives high praise for their on-time arrivals, early appearances, and prompt service, despite a single instance of unavailability on a Saturday afternoon.
Recent Reviews Mention...
“showed up right on the scheduled time”
“movers were prompt”
“they are prompt”
3. Affordability
8.81/10
Nationwide Average: 7.69/10
Gentle Giant Moving Company is widely regarded as offering competitive and reasonable pricing, with many customers feeling the services provided are good value for the money and worth the investment.
Recent Reviews Mention...
“cost was great”
“good value for the money”
“price is extremely reasonable”
4. Communication
9.52/10
Nationwide Average: 7.53/10
Gentle Giant Moving Company is consistently praised for its responsiveness, clear and courteous communication at all levels, and for being highly communicative with clients, ensuring a smooth and well-coordinated moving experience.
Recent Reviews Mention...
“quick answers to any questions”
“communicate very well”
“able to get a quote completely online”
5. Stick to Prices
9.1/10
Nationwide Average: 5.99/10
Gentle Giant Moving Company is highly praised for providing accurate and reliable estimates, with most customers reporting final costs that closely match or even come in under the initial quotes, despite a few instances of discrepancies.
Recent Reviews Mention...
“scammed for partial payment.”
“quote was pretty accurate”
“total for our move came within $100 of the estimate”
6. Speed
9.83/10
Nationwide Average: 8.58/10
Gentle Giant Moving Company consistently receives praise for their quick, efficient, and professional moving services, highlighted by numerous reports of fast packing, loading, and unloading, even under challenging conditions.
Recent Reviews Mention...
“never had a moving crew move that fast”
“movers are fast”
“move was very quick”
7. Friendliness
9.92/10
Nationwide Average: 8.91/10
Gentle Giant Moving Company consistently receives praise for having professional, respectful, and incredibly kind crews who are not only pleasant to interact with but also go above and beyond in their courteous and amicable service.
Recent Reviews Mention...
“all very friendly and great to work with”
“friendly moving crew”
“they are professional and friendly”
8. Will Hire Again
9.62/10
Nationwide Average: 8.18/10
Gentle Giant Moving Company is overwhelmingly praised, with a myriad of customers expressing a high intent to rehire and recommend the company for future moves, notwithstanding a solitary complaint about a negative experience.
Recent Reviews Mention...
“would definitely use Gentle Giant again”
“would not hire again due to scam.”
“will use Gentle Giant for next move”
9. Professionalism
9.81/10
Nationwide Average: 8.31/10
Gentle Giant Moving Company consistently receives acclaim for its coordinators and moving teams, who are highlighted as exceptionally professional, responsive, respectful, and efficient in their service.
Recent Reviews Mention...
“professional coordinator and responsive service”
“they are professional”
“staff are professional”
10. Conflict Handling
7.63/10
Nationwide Average: 4.07/10
Gentle Giant Moving Company typically demonstrates a strong commitment to customer satisfaction by proactively addressing issues and resolving problems, with a few instances of dissatisfaction reported.
Recent Reviews Mention...
“no willingness to rectify scam.”
“easy to deal with about billing issue after”
“really care about their customers”
11. Precision & Care
9.87/10
Nationwide Average: 8.01/10
Gentle Giant Moving Company consistently demonstrates exceptional attentiveness and caution, ensuring that all items, including fragile and valuable belongings, are moved without damage, reflecting a high degree of professionalism and respect for clients' possessions.
Recent Reviews Mention...
“not a mark on the wall or stairs”
“wrapped everything and nothing broken”
“careful with very fragile artworks”
Customer Insights
Local Move Duration: 4 hours from 24 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Ed Fallon, Terrence Fitzpatrick, Kenzo Hafoka, Taulupe Latu, Rayshawn Ward, Andres Ruiz, Eduardo Melendez, Justin Manalo, Mark Harvey, Mark Moloney | great communication and efficient packing and moving |
| Armin, Nicolae | both were awesome and friendly during the move |
| Dex, Nick | Dex and Nick did a great job |
| Kyle, Dex, Carlos | absolute professionals |
| Dex, Connor | Dex and Connor were extremely professional and pleasant |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
5782 2nd St NE, Washington DC, DC, 20011
(202) 758-0213
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