Friendly Movers is a professional moving company that offers comprehensive moving solutions in Washington DC, DC, Maryland, and Northern Virginia, while providing long-distance moving services across all 50 states. The company prides itself on providing reliable, affordable, and efficient services to both residential and corporate customers, offering local, intrastate, and interstate moving solutions. Unlike other moving companies, they provide dedicated representatives from sales, dispatch, and customer service departments to assist customers throughout the relocation process. Friendly Movers also offers short-term and long-term storage services in their secure 10,000 square feet local warehouse. They are known for their expertise in packing, moving items securely, providing insurance plans for possessions, and minimum disruption during office relocations.
Friendly Movers
About Friendly Movers
Additional Cities Served: Greenbelt, Hyattsville, Mount Rainier, Chevy Chase
Moving Services
- Local moving services
- Longdistance moving services
- Residential storage options
- Commercial storage options
- Shortterm storage services
- Longterm storage services
- Packing services
- Interstate moving solutions
- Office moving services
- Moving protection and insurance
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Summarized Review of Friendly Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Friendly Movers has received mixed feedback, with customers equally sharing highly positive experiences praising their efficiency and friendliness, and others describing it as the worst moving experience due to issues like scams, unprofessionalism, and poor service.
Recent Reviews Mention...
“Overall it was okay”
“they provided friendly and efficient service”
“this has been the WORST moving company”
2. Punctuality
Nationwide Average: 8.07/10
Friendly Movers receives mixed feedback, with some customers praising their promptness and on-time arrivals while others experienced significant delays and cancellations.
Recent Reviews Mention...
“took 6 hours longer than estimated”
“took 6 hours longer than estimated”
“they cancelled my move last minute”
3. Affordability
Nationwide Average: 7.69/10
Friendly Movers receives mixed reviews, with many praising their competitive rates and reasonable quotes, while a significant number of customers complain about unexpected additional costs and prices significantly higher than initial estimates.
Recent Reviews Mention...
“great moving rates”
“would not deliver until I agreed to pay a lot more”
“Affordable”
4. Communication
Nationwide Average: 7.53/10
Friendly Movers exhibits a blend of extremely positive experiences highlighted by professionalism and responsiveness from specific employees, against a backdrop of significant issues including numerous instances of miscommunication, lack of responsiveness, and failure to follow through on commitments.
Recent Reviews Mention...
“everything was a mess and mixed together”
“miscommunication involved with the move”
“stop receiving any type of information”
5. Stick to Prices
Nationwide Average: 5.99/10
Friendly Movers generally struggles with consistency, often charging more than initially quoted, though a few customers noted transparent or no additional charges.
Recent Reviews Mention...
“advised about extra charges in advance”
“would not deliver until I agreed to pay double the price”
“would not deliver until paid double”
6. Speed
Nationwide Average: 8.58/10
Friendly Movers receives mixed feedback, with several customers praising their efficiency and quickness, while others criticize them for significant delays and slow service.
Recent Reviews Mention...
“efficient moving crew implies speediness”
“pack-out took approximately 6 hours longer”
“pack-out took much longer than estimated”
7. Friendliness
Nationwide Average: 8.91/10
Friendly Movers exhibits a blend of highly positive feedback emphasizing their politeness and professionalism, alongside a few complaints about unfriendliness and rudeness, exhibiting predominant satisfaction but notable exceptions.
Recent Reviews Mention...
“the movers don't smile at all, look very unpleased”
“very friendly crew”
“movers were only serious when watched by the foreman”
8. Will Hire Again
Nationwide Average: 8.18/10
Friendly Movers receives mixed feedback, showing a significant division between customers who express high satisfaction and loyalty, and those who had negative experiences leading to a refusal to rehire.
Recent Reviews Mention...
“Overall it was okay but they need little improvements”
“would use this company again”
“would not hire this company ever again”
9. Professionalism
Nationwide Average: 8.31/10
Friendly Movers displays a dichotomy of experiences, with numerous reviews highlighting a very professional, skilled, and hardworking crew, contrasted by significant complaints of unprofessional behavior and rudeness.
Recent Reviews Mention...
“movers were horsing around and not professional”
“unprofessional behavior noted”
“wrapped our furniture and moved carefully”
10. Conflict Handling
Nationwide Average: 4.07/10
Friendly Movers consistently demonstrates poor responsiveness and a lack of effort to address or compensate for their mistakes and the inconveniences caused to their customers.
Recent Reviews Mention...
“never responded to filed claim”
“contacted the company with no response”
“didn't offer appropriate compensation”
11. Precision & Care
Nationwide Average: 8.01/10
Friendly Movers receives mixed reviews, with numerous customers praising their careful and conscientious handling of items, while several reports highlight significant damages and carelessness.
Recent Reviews Mention...
“house was damaged by the movers”
“damaged the house and furniture”
“couch got stained and coffee table was broken”
Customer Insights
Cost: $ 953.00 from 3 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
Stephanie | Stephanie...was very friendly and easy to communicate |
Tyra | very professional and instilled trust with her voice |
Alberto | Alberto and crew were respectful and careful |
Beata | Beata was extremely helpful in administration |
Beata, Ramon, Lucio | exceeded my expectations, skilled with furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Washington DC Moving Services