Delaware Moving and Storage is a family-owned and operated moving company based in Newark, Delaware, and has been in business since 1984. It serves Delaware and the surrounding areas of Pennsylvania, New Jersey, and Maryland. Offering local, long-distance, interstate, commercial, and international moving services, they have established themselves in the region. In addition to moving, the company offers packing, storage, and shipping options, ensuring a personalized, secure experience for its customers. Delaware Moving and Storage has won the U.S. Small Business Administration Family Owned Business of the Year Award and holds an A+ rating with the Delaware Better Business Bureau. To learn more about available high-quality movers serving Wilmington, DE in case you need a range of options, visit our page.
Delaware Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Delaware Moving and Storage
Additional Cities Served: Dover, Newark, Bridgeton, Middletown, Glassboro, ElktonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Interstate Moving
- Commercial Moving
- Interoffice Moving
- International Moving
- Packing Services
- Storage Services
- Valuation Protection
- Home Moving
Delaware Moving License
Active
Last Checked: 10/03/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Delaware Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Delaware Moving and Storage appears to predominantly disappoint customers, with numerous reports of damage, poor service, and trustworthiness issues despite a few positive experiences.
Recent Reviews Mention...
“highly recommend DM&S”
“service provided made my family very happy”
“absolutely amazing service”
2. Punctuality
Nationwide Average: 8.07/10
Delaware Moving and Storage overwhelmingly faces criticism for being late, with most reviews indicating significant delays in service times.
Recent Reviews Mention...
“they were on time”
“workers were timely”
“the movers were on time”
3. Affordability
Nationwide Average: 7.69/10
Delaware Moving and Storage is generally perceived as extremely expensive, with customers feeling overcharged and noting high costs, even for short moves.
Recent Reviews Mention...
“To expensive for my taste”
“Spent thousands and mentioned it was a lot of money.”
“and affordable”
4. Communication
Nationwide Average: 7.53/10
Delaware Moving and Storage generally struggles with responsiveness and providing satisfactory customer service, despite a few instances where staff were helpful and answered questions efficiently.
Recent Reviews Mention...
“Dave was easy to get ahold of”
“communication was great throughout”
“sales agent provided excellent information and answered all questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Delaware Moving and Storage generally fails, with most customers reporting significant price increases, unmet commitments, and issues with obtaining refunds or reimbursements for discrepancies.
Recent Reviews Mention...
“no surprise fees”
“Scheduled the move but they were a no-show”
“refused to pay for damaged items, feels like fraud”
6. Speed
Nationwide Average: 8.58/10
Delaware Moving and Storage generally receives criticism for being slow and inefficient, though there are a few exceptions where customers found them to be fast and efficient.
Recent Reviews Mention...
“efficient in their work”
“very fast which I appreciated”
“men never stopped working even in 100 degree heat”
7. Friendliness
Nationwide Average: 8.91/10
Delaware Moving and Storage receives mixed reviews with some customers praising the staff for being friendly and professional, while several others report experiences of rudeness and disrespect.
Recent Reviews Mention...
“the crew was awesome”
“packing and moving crew were very courteous”
“crew was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Delaware Moving and Storage overwhelmingly receives negative feedback, with the vast majority of customers expressing they would not hire or recommend the company again, despite a very few expressing satisfaction and willingness to rehire.
Recent Reviews Mention...
“highly recommend DM&S”
“highly recommend and would hire again”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Delaware Moving and Storage predominantly receives criticism for unprofessional behavior, disorganization, and mishandling, despite a few instances of reported professionalism.
Recent Reviews Mention...
“Dave and his crew did a great job”
“crew conducted themselves professionally”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Delaware Moving and Storage consistently fails to adequately address or resolve issues and damages, with few exceptions of partial refunds or reparations.
Recent Reviews Mention...
“no effort made to right the numerous wrongs”
“didn't care to right a wrong with lost items ”
“did not address issues properly”
11. Precision & Care
Nationwide Average: 8.01/10
Delaware Moving and Storage has overwhelmingly negative feedback from customers, highlighting significant damage to belongings, negligence, and carelessness.
Recent Reviews Mention...
“crew treated my property with respect”
“handled my 700lb safe well”
“scratched furniture, walls, floors”
Customer Insights
Cost: $ 1199.00 from 6 historical data points
Local Move Duration: 5.75 hours from 7 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Dave | Dave kept in contact and was easy to get ahold of |
| David Sterling | courteous, provided excellent information, very helpful |
| Dave, Kasa, Jay, Nate | Dave was helpful, and the crew did a great job loading and unloading |
| Dave | Dave coordinated well and crews were hardworking |
| Dave | Dave was great getting everything scheduled |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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