Ketch A Ride LLC is a Delaware-based transportation and moving company established in 2018. Serving the needs of residents in Dover and the surrounding area, their team of professionals offers a range of services including car pickup, van pickup, wheelchair-accessible van services, airport transfers, and moving services in Harrington, DE where customers pack and they drive. With a focus on punctuality, safe driving, and stellar customer service, Ketch A Ride aims to exceed client expectations. While the company's services mainly cater to clients throughout Delaware State, they also provide airport transfers to various locations, ensuring reliability and convenience for their customers.
Ketch A Ride LLC
Ketch A Ride LLC
based on 340+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ketch A Ride LLC
Additional Cities Served: Cheswold
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Lastminute moving services
- Furniture moving services
- Hourly moving services
- Packing services
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Summarized Review of Ketch A Ride LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.53/10
Nationwide Average: 8.44/10
Ketch A Ride LLC is highly regarded for its professionalism, reliability, and exceptional service, as evidenced by numerous testimonials praising various aspects such as friendly drivers, punctuality, and overall satisfaction with the transportation experience.
Recent Reviews Mention...
“best service”
“Best service I have ever used”
“absolute best service possible”
2. Punctuality
8.46/10
Nationwide Average: 8.07/10
Ketch A Ride LLC generally receives high praise for being on time and prompt, though there are a few instances of dissatisfaction regarding delayed pickups and availability issues.
Recent Reviews Mention...
“picked me up pretty quick”
“they got me to my appointment 5 minutes early”
“vehicles are always on time”
3. Affordability
8.39/10
Nationwide Average: 7.69/10
Ketch A Ride LLC is generally perceived as offering great value with many customers highlighting low prices and reasonable rates, despite a few complaints about higher charges for short trips.
Recent Reviews Mention...
“they are cheap”
“fair pricing”
“It costs too much”
4. Communication
7.6/10
Nationwide Average: 7.53/10
Ketch A Ride LLC generally receives high praise for its great customer service and excellent communication, though a small minority of feedback highlights instances of poor responsiveness and lack of follow-up.
Recent Reviews Mention...
“great customer service”
“great communication”
“told they would try their best after a last-minute call”
5. Speed
6.32/10
Nationwide Average: 8.58/10
Ketch A Ride LLC receives mixed feedback, with some customers praising their quick and efficient service, while others criticize them for slow pickup times and unreliable service.
Recent Reviews Mention...
“got me to where i needed to go in no time”
“picked me up in less than 15 minutes”
“pick up time is slow”
6. Friendliness
9.47/10
Nationwide Average: 8.91/10
Ketch A Ride LLC generally receives praise for their exceptional friendliness, respectful and personable service, with only a single negative mention related to threatening behavior.
Recent Reviews Mention...
“very friendly”
“Most respectful and very very clean”
“Mello, Jeff, and Tony are very nice”
7. Will Hire Again
8.82/10
Nationwide Average: 8.18/10
Ketch A Ride LLC enjoys overwhelmingly positive feedback with a majority of customers expressing high enthusiasm to use their services again, despite a few critical voices regarding poor communication and trustworthiness.
Recent Reviews Mention...
“recommend them to everyone”
“Best of the best !!!”
“would definitely hire again”
8. Professionalism
8.75/10
Nationwide Average: 8.31/10
Ketch A Ride LLC is predominantly praised for their professionalism, with numerous clients highlighting the crew's professional conduct, although there were rare instances of dissatisfaction regarding behavior.
Recent Reviews Mention...
“very professional”
“totally unprofessional behavior”
“Melo was professional, making us comfortable”
9. Conflict Handling
6.07/10
Nationwide Average: 4.07/10
Ketch A Ride LLC generally exhibits a strong commitment to customer service, demonstrated by actions such as going above and beyond, offering free rides to correct mistakes, and being available at inconvenient hours, despite isolated incidents of perceived harassment rather than problem-solving.
Recent Reviews Mention...
“willing to go above and beyond”
“harassing instead of rectifying the issue”
“offered a free ride when a mistake was made”
Great Crew Members
| Mello, Jeff, Tony | very nice during the move |
| Melo | Melo made the experience awesome, felt safe and comfortable |
| Roger | went above and beyond, made us comfortable |
| Mellow | Mellow is a very humble person |
| Rodger | Rodger was very nice and considerate. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Harrington Moving Services
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