You can always count on First-Rate Movers to send only the most qualified professionals to do your project. This full-service moving company has been helping people move since 2016 and has built a reputation as one of the most reliable and affordable providers in Lewes, DE. A registered and BBB-accredited business, First-Rate Movers is licensed to meet all your packing and moving requirements, whether you’re a first-time customer or have never moved in your life. This company also carries the proper insurance coverage, so there’s no need to worry about your belongings getting damaged or lost during transit. If needed, First-Rate Movers can supply moving labor to load or unload your rental truck or to rearrange your furniture inside your home. It has a sister company that removes junk items and picks up donations for local charities. If you're looking to expand your options, check out this list of other experienced movers serving Wilmington, DE at your disposal.
First-Rate Movers
About First-Rate Movers
Additional Cities Served: Newark, Salisbury, Middletown, Smyrna, Milford, Mount RainierShow More >
Delaware Moving License
Active
Last Checked: 10/03/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of First-Rate Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
First-Rate Movers is highly regarded for their exceptional service, professionalism, and efficiency, consistently exceeding customer expectations and earning strong recommendations.
Recent Reviews Mention...
“GREAT company did a great job”
“First Rate Movers provided an accurate quote and outstanding service”
“consistently delivers high-quality service”
2. Punctuality
Nationwide Average: 8.07/10
First-Rate Movers is highly regarded for their consistent on-time arrivals, communication about truck arrivals, and ability to maintain timeliness even under challenging weather conditions, despite a single report of tardiness.
Recent Reviews Mention...
“prompt in their service”
“arrived on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
First-Rate Movers is highly regarded for its reasonable and fair pricing, often being on the lower end compared to other companies.
Recent Reviews Mention...
“very fair pricing compared to other companies”
“price was reasonable”
“Reasonably-priced”
4. Communication
Nationwide Average: 7.53/10
First-Rate Movers consistently exhibit courteous, helpful interactions, with staff like Brian Tustin being noted for his accommodating rescheduling efforts, and the team being praised for their politeness, swift responses to inquiries, and immediate callbacks.
Recent Reviews Mention...
“great communication, especially with changing dates”
“friendly business”
“courteous and helpful communication”
5. Stick to Prices
Nationwide Average: 5.99/10
First-Rate Movers consistently maintains competitive pricing and frequently bills customers at the lower end of the quoted range.
Recent Reviews Mention...
“They provided an accurate quote”
“they switched the price on me”
“competitive pricing implies sticking to quoted prices”
6. Speed
Nationwide Average: 8.58/10
First-Rate Movers consistently demonstrate exceptional efficiency and rapid service, completing moves quickly and effectively.
Recent Reviews Mention...
“worked quickly”
“got the job done fast”
“tackled it in record time”
7. Friendliness
Nationwide Average: 8.91/10
First-Rate Movers consistently demonstrates exceptional politeness, courtesy, and a genuine, professional warmth that leaves customers feeling extremely grateful and comfortable.
Recent Reviews Mention...
“The movers were polite and courteous”
“friendly business”
“Crew was pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
First-Rate Movers consistently earns high praise, with customers expressing eagerness to recommend and repeatedly use their services.
Recent Reviews Mention...
“will recommend to anyone who needs their service”
“would highly recommend them to anyone”
“highly recommend First Rate Movers”
9. Professionalism
Nationwide Average: 8.31/10
First-Rate Movers consistently receives praise for their efficiency, courtesy, and accommodating nature, all of which highlight their exceptional professionalism.
Recent Reviews Mention...
“unbelievably efficient movers and great office staff”
“The movers were professional”
“professional work across different moves”
10. Precision & Care
Nationwide Average: 8.01/10
First-Rate Movers consistently demonstrated exceptional attentiveness by meticulously protecting possessions, ensuring furniture remained undamaged, thoroughly safeguarding a home, and avoiding any harm to bulky items without a single reported instance of damage.
Recent Reviews Mention...
“careful with all items”
“several items were scratched”
“careful with all our antiques”
Great Crew Members
Brian | Brian handled scheduling very well |
Brain | Brain and his staff were just outstanding |
Bryan | met Bryan at our storage, scheduled move quickly |
Brian Tustin | saved the day by rescheduling move |
Brett | Brett and his crew were amazing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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