Two Men and a Truck is a leading moving company in New Castle, serving not only local areas like Newark, Bear, and Claymont, but also being a highly regarded service provider for residents and businesses seeking movers in Wilmington, DE. Capable of handling moves of any size, Two Men and a Truck operates as a one-stop shop – performing services ranging from packing up homes to delivering a single piece of furniture anywhere in town. In order to make the moving process as convenient as possible, they also offer boxes and supplies at desirable prices, mitigating the need for customers to source these materials elsewhere. This company is not a standalone entity, but rather a part of a nationwide moving franchise boasting independently owned and operated locations scattered throughout the United States. Established by a father and son duo in 2007, the company has quickly earned its reputation, primarily through its commitment to offering a customized, value-based service to its clientele.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Newark, Middletown, Elkton, Coatesville, Milford, SeafordShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally delivers a satisfactory moving experience with numerous reports of excellent service, professionalism, and efficiency, though there are notable instances of dissatisfaction and complaints regarding service and charges.
Recent Reviews Mention...
“other worker did a great job”
“the move was well done”
“amazing experience with Two Men and a Truck”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receives high praise for often arriving on time or even early, despite a few noted instances of tardiness or unexplained departures.
Recent Reviews Mention...
“they were on time”
“Came late and did not notify”
“gave a window of 8-10 and showed up 8:05”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck generally receives positive feedback for providing value and fair pricing, with the majority of customers finding the costs reasonable or even lower than expected, despite a few experiences of higher-than-anticipated prices.
Recent Reviews Mention...
“paid twice as much as the original estimate”
“bit more expensive than moving used to be”
“price was high for the service provided”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck generally excels with numerous reports of excellent, responsive, and helpful interactions though there are notable instances of poor communication and unaddressed concerns.
Recent Reviews Mention...
“answered all my questions”
“desk staff and moving staff were excellent”
“Did not communicate about leaving”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck has mixed reviews, with several customers experiencing pricing issues and unexpected charges, while a similar number praise the company for accurate estimates and adhering to or coming in under budget.
Recent Reviews Mention...
“had to pay for additional truck unexpectedly”
“estimated time and billing was spot on”
“overcharged beyond quoted time”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck is overwhelmingly praised for their quick, efficient, and effective moving services, despite a few reports of unfinished jobs or slow work in rare instances.
Recent Reviews Mention...
“crews worked really fast”
“got me into my new place too, in under 4 hours”
“efficient in service”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck is overwhelmingly described as having polite, respectful, and truly nice personnel, creating positive experiences for customers, despite a few isolated negative incidents.
Recent Reviews Mention...
“they were thorough and friendly”
“they were so positive and focused”
“best movers ever”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck has received overwhelmingly positive feedback indicating a strong likelihood of repeat business, alongside a few dissatisfied voices advocating against rehiring.
Recent Reviews Mention...
“never use them again”
“thank you for a job well done”
“will call again for sure”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck is predominantly praised for their thorough, efficient, and professional service, despite a few instances of negative feedback regarding unprofessional behavior and disorganization.
Recent Reviews Mention...
“were thorough and professional”
“were professional”
“amazed at the level of professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck generally struggles to effectively address and rectify customer issues and complaints, despite a few instances of positive resolutions.
Recent Reviews Mention...
“Did not attempt to rectify the cancellation issue”
“took legal action to address issue”
“did not hear back after initial issue”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck predominantly receives praise for meticulousness and attentiveness, demonstrating a high level of responsibility and care in transporting and handling customers' belongings, despite a few reports of mishandling and damage.
Recent Reviews Mention...
“careful with the move”
“handled my things like they were their own”
“furniture was handled without care”
Customer Insights
Local Move Duration: 4 hours from 10 reviews
Great Crew Members
Eli, Kyle, Quinn, Chris | shoutout for being the best movers |
Abdul | lead by Abdul with a great attitude |
Ben, Abdul, Sam | very professional and quick |
Ben | Ben corrected the minor mistake |
Brian | Brian was extremely helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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