Allied Van Lines is a reputable moving company with over 94 years of experience in the industry. They have the largest mover network in the world and offer both local and long-distance moving services. Their comprehensive moving solutions cover household moving, international moving, long-distance, cross-country, interstate, corporate relocation services, and office moving. By providing a personalized moving experience and unparalleled customer service, Allied Van Lines aims to make the moving process stress-free and efficient for its clients. Notably, they also offer storage services, portable storage containers, packing supplies, and military moves, ensuring all moving needs in Wilmington, DE are met with excellence.
Allied Van Lines
About Allied Van Lines
Additional Cities Served: Newark, Middletown, Elkton, Ionia, Seaford, OxfordShow More >
Moving Services
- Household Moving
- International Moving
- Long Distance
- Corporate Moving
- Office Moving
- Storage Services
- Portable Storage Containers
- Packing & Supplies
- Military Moves
- Cross Country Moving
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Summarized Review of Allied Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Allied Van Lines has received overwhelmingly negative feedback due to damaged items, poor handling, and several horrific moving experiences, suggesting a significant dissatisfaction among its customers.
Recent Reviews Mention...
“moving experience was extraordinarily pleasant”
“the entire process was great”
“process was smooth from start to finish”
2. Punctuality
Nationwide Average: 8.07/10
Allied Van Lines overwhelmingly disappoints with chronic lateness, unreliable scheduling, and inadequate communication, though there is a singular mention of timeliness.
Recent Reviews Mention...
“delivered on time”
“arrived earlier than scheduled”
“lied about delivery date and were late”
3. Affordability
Nationwide Average: 7.69/10
Allied Van Lines has been criticized for overcharging, being expensive compared to competitors, and changing prices unexpectedly, leading to dissatisfaction among customers.
Recent Reviews Mention...
“price was cheaper than other estimates”
“service and price were great”
“not cheap but worth every penny”
4. Communication
Nationwide Average: 7.53/10
Allied Van Lines is overwhelmingly criticized for their lack of responsiveness and honesty, overshadowing the few reports of satisfactory interactions.
Recent Reviews Mention...
“Joannie Cortina made the move smooth”
“everyone was pleasant and easy to deal with”
“office and driver communicated well and often”
5. Stick to Prices
Nationwide Average: 5.99/10
Allied Van Lines has a notably poor track record, with numerous customers experiencing unexpected charges, significant price increases, and issues with delivery commitments.
Recent Reviews Mention...
“estimate was accurate, no hidden surprises”
“tried to overcharge us”
“charged extra $200 for lost beds upon delivery”
6. Speed
Nationwide Average: 8.58/10
Allied Van Lines consistently demonstrates a lack of efficiency, often taking significantly longer than expected for packing, loading, unloading, and delivering, with instances of rushed behavior that prioritizes speed over care.
Recent Reviews Mention...
“took longer than supposed to”
“took a month to receive the beds”
“rushed to unload, indicating speediness over care”
7. Friendliness
Nationwide Average: 8.91/10
Allied Van Lines generally leaves customers feeling disrespected and dissatisfied due to the unprofessional, rude, and argumentative demeanor of some staff, despite a few mentions of politeness and great personalities.
Recent Reviews Mention...
“everyone was pleasant”
“the movers and driver were great”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Allied Van Lines overwhelmingly receives negative feedback, with customers expressing strong dissatisfaction and a clear reluctance towards future engagements.
Recent Reviews Mention...
“would definitely hire again”
“highly recommend to anyone looking to move”
“will use allied again in the future”
9. Professionalism
Nationwide Average: 8.31/10
Allied Van Lines has been overwhelmingly criticized for unprofessional behavior, poor handling of items, and lack of care, with only a couple of reviews praising their professionalism.
Recent Reviews Mention...
“entire crew was professional”
“everyone conducted themselves well”
“very professional and friendly”
10. Conflict Handling
Nationwide Average: 4.07/10
Allied Van Lines largely shows a lack of effort and unwillingness to adequately address and compensate for damages, with only a few instances of attempting to make amends falling far short of customer expectations.
Recent Reviews Mention...
“did not correct the issue with the yard art piece”
“they apologized when confronted”
“unwilling to resolve issues without additional payment”
11. Precision & Care
Nationwide Average: 8.01/10
Allied Van Lines significantly fails to meet customer expectations, with numerous reports of damaged, broken, or lost belongings.
Recent Reviews Mention...
“no damages”
“furniture was scratched/damaged”
“Everything made it safe and sound”
Customer Insights
Cost: $ 12502.00 from 5 reviews
Interstate Move Duration: 6 days from 9 reviews
Great Crew Members
Joannie Cortina | Joannie Cortina made the move smooth |
Akia | dealing with Akia in the office was great |
Joanne, Jaime | Joanne was very informative, Jaime was amazing |
Driver | very courteous and careful with our belongings |
Joannie | coordinator was committed and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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