B & K Moving and Hauling, Inc., a family-owned and operated moving company based on Ellston Road, Havertown, PA, has been serving Delaware County, Montgomery County and surrounding areas since 2002. The founder, Robert Link, boasts an impressive 35 years of experience in the moving business. With a repertoire of skilled, experienced, and hardworking professionals, some of whom have been with the company for over 15 years, they offer residential and business moving services. These services include moving homes, offices, apartments, pianos, organs, and large furniture. The company prides itself on exceeding customer expectations, building reputation through reliability, dependability, careful handling, courtesy, and competitive rates. In the bustling city of Philadelphia, PA, there is a demand for quality moving services, and B & K Moving and Hauling, Inc. answers that call. Notably, the company originated from a tradition of moving, with Robert Link's father having previously owned two moving companies established in 1986.
B & K Moving, Inc.
About B & K Moving, Inc.
Additional Cities Served: Camden, Wilmington, Norristown, Chester, Glassboro, West ChesterShow More >
Moving Services
- Local moving service
- Longdistance moving service
- Piano moving service
- Large furniture moving service
- Home moving service
- Apartment moving service
- Office moving service
- Packing service
- Residential moving service
- Business moving service
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of B & K Moving, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
B & K Moving, Inc. receives mixed feedback, with many customers praising their service as fantastic and efficient, while a notable minority describes it as unprofessional and unsatisfactory.
Recent Reviews Mention...
“move was seamless, professional and easy”
“very unprofessional behavior”
“they are very professional and hard workers”
2. Punctuality
Nationwide Average: 8.07/10
B & K Moving, Inc. is generally perceived as highly reliable and quick to respond, with most customers noting that the movers were on time or even early, though there was an instance of a significant delay.
Recent Reviews Mention...
“arrived on time”
“Movers showed up 75 minutes late.”
“punctual, professional, and extraordinarily hard-working”
3. Affordability
Nationwide Average: 7.69/10
B & K Moving, Inc. presents a mixed picture with some customers finding their services reasonably priced and even lower than quoted, while others criticize them for low-ball offers and billing practices that suggest poor affordability.
Recent Reviews Mention...
“pricing was competitive with the market”
“initial pricing was aggressive and accurate with the final invoice”
“cheapest quote by a mile”
4. Communication
Nationwide Average: 7.53/10
B & K Moving, Inc. exhibits a mix of highly positive experiences regarding responsiveness and receptiveness, alongside significant issues with poor communication on damage claims and unhelpful management behavior.
Recent Reviews Mention...
“good communication, accommodated last-minute call”
“Amber had fantastic communication.”
“quick to reply and easy to communicate with”
5. Stick to Prices
Nationwide Average: 5.99/10
B & K Moving, Inc. generally adheres to its initial estimates, though there have been notable instances of significant overcharges and misleading quotes according to customer experiences.
Recent Reviews Mention...
“final cost was exactly what I was quoted”
“Their estimate was exact”
“initial pricing was accurate with the final invoice”
6. Speed
Nationwide Average: 8.58/10
B & K Moving, Inc. is generally praised for completing moves quickly and efficiently, although there was an isolated complaint about the move taking too long and requiring the customer's assistance.
Recent Reviews Mention...
“fast and no complaints regardless of stairs”
“Move could have been done faster.”
“finished within 2.5 hours”
7. Friendliness
Nationwide Average: 8.91/10
B & K Moving, Inc. consistently demonstrates exceptional team cooperation, pleasant interactions, and hardworking gentlemen who are very nice and friendly to their customers.
Recent Reviews Mention...
“turned it into a pleasant experience”
“they couldn't have been nicer”
“kind, courteous, and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
B & K Moving, Inc. has mixed reviews with some customers expressing eager anticipation to use their services again due to positive experiences, while an equal number express a definitive reluctance or dissatisfaction, citing reasons such as unprofessionalism and billing issues.
Recent Reviews Mention...
“repeat business is the sure sign of a good experience”
“would not hire due to unprofessionalism”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
B & K Moving, Inc. received mixed feedback, with incidents of unprofessional behavior such as mishandling furniture or being on their phones, juxtaposed against instances where the crew was praised for their professionalism, adherence to Covid guidelines, and skilled handling of items.
Recent Reviews Mention...
“move was seamless, professional”
“very unprofessional behavior”
“they are very professional and hard workers”
10. Conflict Handling
Nationwide Average: 4.07/10
B & K Moving, Inc. shows a consistent lack of effort to repair damages they caused, with the owner and manager displaying indifference and refusal to address or rectify quality issues and denied insurance claims.
Recent Reviews Mention...
“no effort to fix the damage they caused”
“did not adequately rectify damages”
“Claim they won't cover it because its particle board.”
11. Precision & Care
Nationwide Average: 8.01/10
B & K Moving, Inc. has received mixed feedback, with several customers reporting damaged and carelessly handled items, while others praised their careful and meticulous approach.
Recent Reviews Mention...
“Nothing was damaged”
“handled items with care even in brutal heat”
“they really took care of my stuff with moving blankets.”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Great Crew Members
Bob | Thank you Bob and his team for a pleasant experience |
B,K | B and K made a hard moving day much easier |
Amber | Amber had fantastic communication and was easy to work with. |
Amber | quick to reply and easy to communicate with |
Bobby, Jr., Tom, Don, Justin | worked nonstop until the job was complete and were professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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