When you need to move, trust the pros at The Move Crew. This family-owned and operated small business has been helping people move since 2007. It is based in Delaware, but it can handle home and office moves anywhere in the country – local or long distance. While not all may perceive it as the top notch Baltimore, MD movers, this company surely ensures a reliable and secure service. The Move Crew also does furniture delivery, so you don’t have to worry about calling another service. And its respect for your belongings is truly one of its strengths. It won’t let your belongings be packed carelessly or thrown into a truck without being adequately protected. Its rates are also among the most affordable in the business, and it always makes sure to have all the proper licenses, so you know your belongings will be safe on the road.
The Move Crew
About The Move Crew
Additional Cities Served: Wilmington, Dover, Chester, Newark, Middletown, New CastleShow More >
Moving Services
- Affordable Moving Service
- Professional Packing and Cleaning Services
- Professional Junk Removal
- Emergency Response
- Long Distance Moving
- Cheap Long Distance Moving Company
- Skilled Professionals
- Local and long distant packing and moving services
- Junk Removal
- Specialized Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/08/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of The Move Crew
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Move Crew is generally regarded as providing exceptional, professional, and responsive service, though a few clients have reported dissatisfaction with damages and unresponsiveness.
Recent Reviews Mention...
“great service provided”
“great service and pleasurable experience”
“office staff was very responsive and movers took great care”
2. Punctuality
Nationwide Average: 8.07/10
The Move Crew generally exhibits consistent on-time arrivals and prompt service, though there are a few instances of significant delays or scheduling issues.
Recent Reviews Mention...
“the movers arrived on time”
“arrived on time”
“showed up right on time”
3. Affordability
Nationwide Average: 7.69/10
The Move Crew is predominantly praised for their very reasonable and competitive prices, with many customers deeming them an affordable option compared to others, despite a few isolated concerns about price increases and value.
Recent Reviews Mention...
“great prices made it affordable”
“looking for great service and price”
“can't beat the price”
4. Communication
Nationwide Average: 7.53/10
The Move Crew generally excels with numerous mentions of responsiveness, particularly by Sheena who is consistently described as quick and attentive, although there are a few significant complaints about unresponsiveness and rudeness that might require attention.
Recent Reviews Mention...
“communications with the team was great”
“office staff was very responsive”
“very neat and attentive to my needs”
5. Stick to Prices
Nationwide Average: 5.99/10
The Move Crew generally adheres to their initial quotes but has faced criticism from some customers for unexpected additional charges and billing discrepancies.
Recent Reviews Mention...
“under a fixed price arrangement”
“attempted to bill me for time they were on break and added fees”
“added in service fees unexpectedly”
6. Speed
Nationwide Average: 8.58/10
The Move Crew is overwhelmingly praised for their efficiency and quick performance, with numerous reports of moves being completed faster than expected, items being promptly packed and unloaded, and the whole process frequently taking less time than anticipated, despite a few isolated incidents of slower service.
Recent Reviews Mention...
“move went much quicker than expected”
“quick with moving items”
“Efficient”
7. Friendliness
Nationwide Average: 8.91/10
The Move Crew consistently receives praise for their polite, courteous, and professional manner, though there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“movers were friendly”
“gentleman were great”
“they were polite and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
The Move Crew garners an overwhelmingly positive sentiment with numerous customers expressing high recommendations and intent to reuse their services, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“recommend this company to others”
“highly recommend the Move Crew”
“highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
The Move Crew is consistently praised for their professional demeanor, with customers highlighting their efficiency, polite and hardworking nature, and ability to handle complicated tasks adeptly, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“professional team”
“were professional and helpful”
“attentive to my needs implies professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
The Move Crew has a highly inconsistent record, with several instances of prompt and satisfactory resolutions alongside numerous complaints of unresponsiveness and failure to adequately address or rectify issues.
Recent Reviews Mention...
“were unresponsive about fixing or refunding”
“ensuring things were situated to our liking”
“never showed up to complete repairs”
11. Precision & Care
Nationwide Average: 8.01/10
The Move Crew generally receives high praise for their meticulous and careful handling of belongings, although a few reviews indicate significant concerns with damaged items.
Recent Reviews Mention...
“took care with each item”
“took better care of my stuff than I do”
“packed and stored things away carefully”
Customer Insights
Local Move Duration: 2 hours from 17 reviews
Great Crew Members
| Sheena | Sheena is simply amazing and responds so quickly |
| Sheena | especially responsive at all hours |
| Tim, Phillip | Tim and Phillip were great guys and efficient |
| George, Sheena | George managed a well-packed move, Sheena was responsive |
| Sheena | Sheena was very helpful with appointment |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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