Cento Family Moving & Storage

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MoversChevron RightFloridaChevron RightOrlandoChevron RightCento Family Moving & Storage
Good
based on 632+ data points
Circle Info

About Cento Family Moving & Storage

Cento Family Moving & Storage is a family-owned and operated business providing excellent customer service for ten years. It offers residential and commercial moving services for homes and offices of all sizes throughout Central Florida and beyond. If you're looking for comprehensive moving services in Orlando, FL, Cento's specially trained professionals are experienced in packing all types of household items, including antiques, artwork, and large appliances. The company also has a climate-controlled storage facility with inventory management solutions for those who need to clear out space quickly or store their goods for an extended period. Whether you’re moving a short distance down the block or a long distance across the country, these experienced professionals will make sure that your belongings are handled with care. Cento Family Moving & Storage is insured for a quarter of a million dollars more than the state standard.

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Moving Services

  • Local Moving
  • Long Distance Moving
  • Packing Services
  • Storage Solutions
  • Piano Moving
  • Load & Unload Services
  • Residential Moving
  • Commercial Moving
  • Cross Country Moving
  • Moving Terminology

Florida Moving License

Registered

Last Checked: 01/17/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2436294

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Orlando, FL 2023 award
Top 10 Movers in Orlando, FL 2022 award

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Summarized Review of Cento Family Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.47/10

Nationwide Average: 8.44/10

Comment Dots

Cento Family Moving & Storage generally receives high praise for their professionalism, efficiency, and customer service despite a few reports of damages and poor experiences.

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Recent Reviews Mention...

worst overall experience ever

items broken which were irreplaceable

smooth move

2. Punctuality

9.06/10

Nationwide Average: 8.07/10

Comment Dots

Cento Family Moving & Storage overwhelmingly receives high praise for their consistent on-time arrivals, timely service, and efficient scheduling, although there were a few instances of delays.

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Recent Reviews Mention...

on time

They were in time and let me know about an hour before they arrived

timely and that's an understatement

3. Affordability

8.44/10

Nationwide Average: 7.69/10

Comment Dots

Cento Family Moving & Storage is highly regarded by most customers for meeting budgets, working with them on price, and generally being more affordable compared to competitors, although a few found their services pricier than expected.

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Recent Reviews Mention...

met my budget

pricing is average

Best money we've spent

4. Communication

7.38/10

Nationwide Average: 7.53/10

Comment Dots

Cento Family Moving & Storage has mixed reviews, with numerous clients praising their responsiveness and efficient communication, while a notable minority reported significant difficulties in reaching the company or receiving responses to inquiries.

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Recent Reviews Mention...

unable to reach management to discuss issues

let me know about an hour before they arrived

wouldn't answer any emails or pick up the phone

5. Stick to Prices

7.12/10

Nationwide Average: 5.99/10

Comment Dots

Cento Family Moving & Storage generally honors their initial estimates faithfully, despite a few instances of billing discrepancies and unexpected charges.

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Recent Reviews Mention...

charged credit card without consent for higher amount

able to do the job at the estimated costs

it was exactly what we were quoted

6. Speed

9.21/10

Nationwide Average: 8.58/10

Comment Dots

Cento Family Moving & Storage is overwhelmingly praised for their efficiency, quickness, and ability to complete moves faster than anticipated, despite a few reports of time-related issues.

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Recent Reviews Mention...

very efficient

efficiency are top notch

fast and efficient

7. Friendliness

9.46/10

Nationwide Average: 8.91/10

Comment Dots

Cento Family Moving & Storage overwhelmingly demonstrates a highly positive and respectful attitude towards their clients, with almost all reviews praising their courteous, professional, and friendly team members, despite one notable complaint of unprofessional behavior.

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Recent Reviews Mention...

the movers were friendly

friendly

team was extremely respectful

8. Will Hire Again

8.43/10

Nationwide Average: 8.18/10

Comment Dots

Cento Family Moving & Storage overwhelmingly receives positive feedback, indicating a high likelihood of repeat business despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would not recommend this company

would not hire again due to broken items

would hire again

9. Professionalism

8.79/10

Nationwide Average: 8.31/10

Comment Dots

Cento Family Moving & Storage is overwhelmingly praised for its professional, respectful, and efficient service, though there are a few isolated reports of unprofessionalism.

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Recent Reviews Mention...

professional

very professional

All three men were very professional

10. Conflict Handling

2.84/10

Nationwide Average: 4.07/10

Comment Dots

Cento Family Moving & Storage predominantly demonstrates a lack of responsiveness and refusal to address, repair, or financially compensate for mistakes, notwithstanding a few instances of commendable service.

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Recent Reviews Mention...

unable to rectify overcharge and packing issues

no response to email about broken items

no driveway fix or refund despite promises

11. Precision & Care

7.84/10

Nationwide Average: 8.01/10

Comment Dots

Cento Family Moving & Storage receives high praise from the majority of customers for their cautious and respectful approach towards moving belongings, despite a few instances of dissatisfaction regarding damages and insurance claims.

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Recent Reviews Mention...

three boxes of expensive glass items were broken

attention to care

wrapped the furniture and were very careful when moving things

Customer Insights icon

Customer Insights

Cost: $ 6038.00 from 3 historical data points


Local Move Duration: 2 hours from 4 reviews

Interstate Move Duration: 4 days from 3 reviews

Great Crew Members icon

Great Crew Members

Michael, Enriqueexceptional, friendly, and professional service
Terrill, Breesyfast and efficient
HenryHenry was great
BrandonBrandon and his team were helpful
Sam, Jimmy, JordanHard work and successfully navigated steep staircase
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Cento Family Moving & Storage

Location
2578 Clark St, Apopka, FL, 32703
Phone
(407) 265-6683
Link
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