On Time Moving and Storage is a locally-owned company based in St. Augustine, Florida established in 1997. With over 20 years of experience, they provide various services including local and long-distance residential and commercial moves, as well as storage and delivery. Serving as experienced movers in Palm Coast, FL, they are fully licensed and insured, and their moving staff is highly trained and motivated with a strong commitment to customer service. On Time Moving and Storage offers flat-rate pricing for moves, custom-built wooden crates for valuables, and packing and unpacking services. They also have a 20,000-square-foot storage facility equipped with fire and theft protection systems.
On Time Moving and Storage
based on 389+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About On Time Moving and Storage
Additional Cities Served: Palm Coast, Ormond Beach, St. Augustine, Palatka, Alachua, St. Augustine BeachShow More >
Moving Services
- Local moving
- Long distance moving
- Storage options
- Residential moving
- Commercial moving
- Expert packing services
- Temporary storage for home closings
- Office and industrial moving services
- Fullservice packing, loading, and unpacking
- Custom crating for expensive valuables
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of On Time Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.94/10
Nationwide Average: 8.44/10
On Time Moving and Storage generally receives high praise for their professionalism, the efficiency of their moving services, and the positive experiences reported by the majority of customers, although there are a few significant concerns regarding damages and losses.
Recent Reviews Mention...
“great work by movers”
“great job with my move”
“6-STARS out of 5, sensational group, perfect in every way”
2. Punctuality
8.09/10
Nationwide Average: 8.07/10
On Time Moving and Storage overwhelmingly receives high praise for being on time and punctual, with the majority of clients reporting satisfaction with their adherence to scheduled times, despite a few instances of delays and miscommunications.
Recent Reviews Mention...
“truck finally arrived on 1/6 when promised between 12/26 and 12/30”
“on time moving did a great job”
“OnTime made moving easy, mentions punctuality indirectly”
3. Affordability
8.29/10
Nationwide Average: 7.69/10
On Time Moving and Storage is highly regarded for its reasonable and cost-effective pricing, with the majority of customers finding their services to be a great value, despite one isolated complaint regarding service expectations.
Recent Reviews Mention...
“expected exclusive use of 53 foot trailer but didn't get it”
“price was great and fair”
“cost is very reasonable”
4. Communication
6.97/10
Nationwide Average: 7.53/10
On Time Moving and Storage generally provides excellent customer service evidenced by numerous instances of detailed explanations, quick problem-solving, and overall professionalism, though there are notable instances of dissatisfaction related to lack of responsiveness and clarity.
Recent Reviews Mention...
“Trad Ravon denied making representation for exclusive use”
“communication was awesome”
“truly know the meaning of great customer service”
5. Stick to Prices
5.96/10
Nationwide Average: 5.99/10
On Time Moving and Storage receives mixed feedback with instances of customers praising their honesty and consistency in pricing, while others report significant price increases and extra charges not aligned with initial quotes.
Recent Reviews Mention...
“Refused partial refund for the service promised”
“Honest with pricing”
“price was as good or better than half a dozen other agencies”
6. Speed
7.66/10
Nationwide Average: 8.58/10
On Time Moving and Storage generally receives praise for efficient and quick moves, despite a few criticisms regarding a slow process and concerns about rushing during packing.
Recent Reviews Mention...
“spent the entire day helping the movers”
“the move was very quick”
“Efficient and fast move”
7. Friendliness
8.66/10
Nationwide Average: 8.91/10
On Time Moving and Storage consistently demonstrates excellent customer service through the kindness, professionalism, and respectful attitudes of its staff, though there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“Everyone was kind”
“they were very friendly and kind”
“kind and professional staff”
8. Will Hire Again
7.57/10
Nationwide Average: 8.18/10
On Time Moving and Storage is highly regarded by the majority of customers, with numerous emphatic recommendations and intentions to use their services again, despite a few dissatisfied voices expressing reluctance for future hires due to negative experiences.
Recent Reviews Mention...
“would not admit that he promised exclusive use”
“I highly recommend this company”
“HIGHLY recommend them”
9. Professionalism
8.02/10
Nationwide Average: 8.31/10
On Time Moving and Storage is overwhelmingly seen as highly professional, with many customers commending the team's conduct, efficiency, and polite demeanor, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“both were professional”
“Clear and professional”
“super professional about everything”
10. Conflict Handling
3.17/10
Nationwide Average: 4.07/10
On Time Moving and Storage predominantly shows a reluctance or failure to adequately address or rectify customer complaints and issues, with a few exceptions where they resolved problems satisfactorily.
Recent Reviews Mention...
“Refused partial refund and sent a check for delayed delivery instead”
“did not make right for the missing items”
“they solved a hiccup with no problem”
11. Precision & Care
7.23/10
Nationwide Average: 8.01/10
On Time Moving and Storage generally excels and demonstrates a high level of professionalism and attention, though there are notable exceptions where customers reported damage and lack of responsiveness to issues.
Recent Reviews Mention...
“careful with items”
“things are missing after the move”
“everything wrapped beautifully in moving blankets”
Great Crew Members
| Leda, Willie | great help with every step, professional and assisted with the move |
| Anastasia | deserved praise for handling three lots efficiently |
| George | George was so helpful |
| George | George was super helpful through the whole experience |
| George | helped me through the whole process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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